- Capital One (Atlanta, GA)
- …privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, ... Transparency: Scale and build upon existing programs like the Customer Trust Center , providing customers with self-service access to relevant security, privacy, and… more
- Capital One (Cambridge, MA)
- …multiple levels, helping optimize business outcomes while driving towards strong technology solutions.At Capital One, we believe diversity of thought strengthens our ... be a part of the Connectivity Evolution organization focusing on driving strategy and best practices around the enterprise network agenda while collaborating across… more
- Boston Consulting Group (Atlanta, GA)
- …challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total ... change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We… more
- BroadReach Communications, I (Minneapolis, MN)
- …a variety of technology pillars including: Security CX, AI, Automation & Contact Center Cloud Compute, Mobility & IOT Network Connectivity Technology ... Company Description BroadReach is a technology advisor and consultant with access to over...client's initiatives are surrounding risk management, digital transformation, AI strategy , or cost reduction and vendor consolidation, we can… more
- AHU Technologies, Inc. (Washington, DC)
- …of business change requests (Required) *5 years of hands-on experience in call/ contact center business solution development (Required) *5 years of experience ... well as the implementation of business change requests. *Experience in call/ contact center business solution development. *Experience with Atlassian… more
- PharmaCord (Jeffersonville, IN)
- …support, and HUB operations. The role is also distinguished by its integration of technology (including contact center AI, efficiency and advanced BI tools), ... an executive leader responsible for driving best-in-class operational performance across our contact center operations, including the HUB, Patient Experience … more
- RELI GROUP INC (Baltimore, MD)
- …(MSSPSS) contract for the Centers for Medicare & Medicaid Services (CMS), Center for Consumer Information and Insurance Oversight (CCIIO). This critical role will ... Manager will serve as the primary RELI point of contact for Task Order delivery, managing cross-functional teams supporting...overall execution and oversight of ISPS Task 7 (Risk Strategy & Standards), Task 8 (Cybersecurity Support), and Task… more
- InsideHigherEd (Gainesville, FL)
- …meetings and/or cultivation/solicitation events and provide guidance and strategy . Responsible for the identification, cultivation, solicitation and stewardship ... UF Advancement. Program Oversight Develop a long-range (2-3 year) strategy for annual giving, membership, sponsorship and various fundraising...ties to every Florida county, a top academic medical center , and much more. The ideas born here gather… more
- University of Wisconsin-Milwaukee (Milwaukee, WI)
- …internal UWM stakeholders. Manage inter-institutional agreements, facilities coordination, and technology needs. Oversee Center budgets, student fee structures, ... approval by the Higher Learning Commission. The Director of the UWM University Center (s) has the primary responsibility to develop and manage any planned and current… more
- Small Business Administration (Buffalo, NY)
- …You will serve as a Program Manager (Deputy Director) for the Customer Service Center (CSC) in Buffalo, New York This position works under the general direction of ... the functions of the CSC, the national OCA loan program customer service/call center . Duties Help As a Program Manager (Deputy Director) at the GS-0340-15, some… more
- City of Danville (Durham, NC)
- …relations skills; and, an advocate for aggressive interior firefighting and well-experienced in strategy and tactics. The City of Danville, VA, is seeking a Deputy ... management including support and leadership to the 911 emergency communications center ; serving as deputy coordinator of emergency management; acting as liaison… more
- unifyCX (San Antonio, TX)
- …At least 1+ year Customer Service experience required preferably in a Call Center or Professional environment. Ability to work one weekend day per week. ... be taken into consideration in lieu of direct call center experience: training, military experience, and/or education. What Will...and/or education. What Will You Do? First point of contact to provide customer service and support to customers… more
- Deloitte (Atlanta, GA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Mass Markets (Savannah, GA)
- …solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy . As a highly trained ... vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Savannah, GA)
- …this position, you will resolve customer service calls using modern contact center technology and customer experience strategy . When opportunities arise, ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- CommonSpirit Health (Englewood, CO)
- …and Responsibilities** + Responsible for aligning Contact Center information technology planning with business strategy . + Works with Contact ... partners to understand business needs. + Provides input to Contact Center business technology planning...Manages the implementation of IT initiatives to support business strategy + Provides high-quality services at optimal cost to… more
- Deloitte (Dallas, TX)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Mass Markets (Killeen, TX)
- …is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy . Improve relations with open ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service,...to work each day. Essential Duties + Utilize various contact technology and recovery strategies to locate… more
- J&J Family of Companies (NJ)
- …Johnson & Johnson MedTech company is recruiting for a Director, Ambulatory Surgery Center (ASC) Strategy . This remote leadership role offers a unique opportunity ... to advanced AFib treatment. The ASC Director will lead enterprise-wide ASC strategy development and execution, overseeing a portfolio of strategic initiatives that… more
- Lowe's (Charlotte, NC)
- …In this role, as a Senior Product Manager for Contact Center Technology , you will lead the creation of strategy and vision for emerging and next-gen ... get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top...product domain while actively contributing to the long-term product strategy of the entire organization. With a laser focus… more
