- Eisai, Inc (Nutley, NJ)
- …systems and data sources, and optimize monitoring capabilities Drive automation and process improvements using technology and AI to streamline monitoring ... with healthcare professionals (HCPs), and will communicate findings to relevant business leaders to drive compliance awareness and improvement. This individual will… more
- Medline Industries - Transportation & Operations (Northbrook, IL)
- …deliver exceptional customer service experiences, enable operational efficiency, and support business growth. The manager will lead efforts to identify and ... agent productivity, and improve customer engagement. The manager will collaborate closely with IT teams, business...strategies.Job Description The IT Application Manager - Customer Service is responsible for the overall management… more
- DuPont (Wilmington, DE)
- …protect valuable assets, and promote sustainability across various sectors. The ** CRM & AI Business Process Owner** will play a critical role in driving ... tracking, and opportunity management . + Ensure that AI functionality is being updated addressing business ...of experience using SFDC CRM ** to enhance business processes. Commercial process experience is essential.… more
- ServiceNow, Inc. (Atlanta, GA)
- …Oracle CX, or SAP CX (valued as complementary). + Strong understanding of CRM business processes: lead-to-cash, service management , CPQ/CLM, field service. ... implement workflows across lead-to-cash, CPQ/CLM, order management , customer service, field service, and AI agent...CPQ/CLM modules, AI agents). + Partners with Business Process Consultants to ensure technical alignment… more
- ServiceNow, Inc. (Atlanta, GA)
- …world work better for everyone. About the Role We are seeking a Business Process Consultant (BPC) to join the NowNext CRM Execution Team. As the process ... end-to-end workflows across sales, CPQ/CLM, order management , customer service, field service, and AI -driven use...& Experience Required + 5+ years of consulting or business process analysis experience in CRM… more
- Capgemini (Chicago, IL)
- …include CRM strategy development, system configuration advisory, and business process optimization across commercial, medical, and field force ... transformation projects independently + Contribute to the development and execution of AI Driven CRM strategies that leverage analytics, predictive modeling, and… more
- ServiceNow, Inc. (Chicago, IL)
- … & SaaS Expertise: Deep understanding of CRM processes (case management , sales/service workflows, customer engagement). Familiarity with SaaS delivery models ... CRM solutions on the ServiceNow platform. The Sr. Manager will play a critical role in enabling ...System Administrator + Certified Implementation Specialist - Customer Service Management + Ability to travel… more
- Publicis Groupe (New York, NY)
- …execution. + Create CRM strategies that sit at the intersection of Customer Engagement, Business , Technology, Big Data, and Content to strengthen customer ... _Strategic CRM Program Development & Execution_ + Define the strategic vision, business goals, and success metrics for enterprise CRM programs to drive… more
- BP Americas, Inc. (Chicago, IL)
- …customer obsession-ensuring CRM becomes a growth engine for both the business and the customer ! **Key Responsibilities:** + Lead the definition and ... & Products **Job Family Group:** Marketing Group **Job Description:** **About the Role:** As a CRM Manager for US you will have the opportunity to lead CRM… more
- JPMorgan Chase (New York, NY)
- Are you a driven and experienced Technical Product Manager with a passion for CRM and the Markets business ? We are seeking a leader at the Executive Director ... values diversity and inclusion, while having the opportunity to shape the future of CRM platforms within the Markets business . **Job Summary:** As an Executive… more
- ServiceNow, Inc. (Addison, TX)
- …them to see the value of their ServiceNow investment. **The Role** The **Principal Business Process Consultant, CRM and Industry Workflows** is the ... workshops + Owning support of key customer process owners/Subject Matter Experts (SMEs) to obtain business...days):** + ServiceNow Certified System Administrator + Customer Service Management (CSM) Implementor + Field… more
- MongoDB (NY)
- …and efficiency gains across our entire business . **Responsibilities:** As the Senior Product Manager of CRM TechOps at MongoDB, you will play a pivotal role ... like Samsung and Toyota, trust MongoDB to build next-generation, AI -powered applications. **About the Role:** The CRM ...Management Territory planning, Account Planning and building based business models To drive the personal growth and … more
- ServiceNow, Inc. (Santa Clara, CA)
- …centric user experience applications. You will be a key part of the decision making process working alongside with your business partners to help bring our lead ... knowledge to help guide the team to the better CRM capabilities guided by AI + **Ongoing...actionable presentation + Experience in hands on implementation and management of the global Sales CRM product… more
- Robert Half Technology (Plano, TX)
- …tailored SAP solutions. * Act as the Functional Lead for all SAP CRM -related business processes, including upgrades, defect resolution, change request ... Description We are looking for an experienced ERP/ CRM Configuration SME to join our team in...position offers the opportunity to take ownership of critical business processes while collaborating with cross-functional teams to deliver… more
- Robert Half Technology (Brooklyn, NY)
- …and development. Responsibilities: * Act as the primary subject matter expert on ERP/ CRM systems, ensuring alignment with operational and business needs. * ... Description We are looking for an experienced ERP/ CRM Consultant to join our team in Brooklyn,...and IT teams. * Experience in developing and managing business requirement documents. * Proficiency in configuration management… more
- Medtronic (Tampa, FL)
- …will oversee the development, evolution, and implementation of the large account management process and negotiation roadmaps for new technology and existing ... OU portfolio of products. The Senior Manager will develop partnerships with large medical groups and...Innovation & Complexity: + Champions and develops large account management strategies to optimize CRM leadership relationships… more
- ServiceNow, Inc. (San Diego, CA)
- …and annual sales goals, and create successful, happy customers + Follow the sales process in order to win new ACV business + Facilitate resources necessary ... to further the sales cycle such as Solution Consultants, Customer Service, Marketing etc. + Effective Data Management through internal and external sources such… more
- Deloitte (Mclean, VA)
- …members and people for which you coach as a part of the performance management process . + Eminence: Lead go-to-market and internal initiatives which drive growth ... Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader)...relationships with customers through innovative strategies, advanced analytics, Generative AI , transformative technologies, and creative design. We can enhance… more
- Robert Half Technology (New Lenox, IL)
- … management . * Strong knowledge of Dynamics 365 Finance & Operations and Customer Relationship Management ( CRM ). * Experience with Microsoft ... Description We are looking for an experienced ERP/ CRM Configuration SME to join our team in...Service module. Responsibilities: * Configure and maintain workflows, forms, business rules, and processes within Microsoft Dynamics 365 CE.… more
- ServiceNow, Inc. (Chicago, IL)
- …for a passionate and strategic thinker to join our team as a ServiceNow Business Process Consultant with Call Center experience. If you have experience with ... sponsorship. + Define target-state architectures across SFA, CPQ, SOM/Order Management , CSM, FSM, data, and AI . +... capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows +… more
