• Thermo Fisher Scientific (Chicago, IL)
    …As a result of our growing Services business, we are looking for a Customer Success Manager ( CSM ), to support the delivery of our Value-Add Services. The CSM ... Standard (Mon-Fri) Environmental Conditions Office Job Description Customer Success Manager R-01322817 *This role can be remote and will...a tailored onboarding and delivery plan for each customer. CSM will monitor customer progress and act as an… more
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  • Lilt (Indianapolis, IN)
    …advocating for customers within the organization. Key Responsibilities: The Customer Success Manager ( CSM ) is responsible for managing our largest Enterprise ... What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track...ensuring an environment for revenue expansion. In addition, the CSM must align multiple internal functions and work across… more
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  • Percepta (Melbourne, FL)
    …of being part of a unique culture. What You'll Be Doing The Client Service Manager ( CSM ) will work with luxury clients as a brand ambassador to exceed ... inquiries and concerns. Under the direction of the Client Operations Manager , the CSM will answer questions resolve concerns raised by clients, and respond… more
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  • CarNow (Raleigh, NC)
    A Customer Success Manager ( CSM ) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer ... journey-from pre-launch activities to long-term retention. The CSM plays a key role in managing pre-launch activities, product launches, training sessions, technical… more
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  • ZeroFox (Baltimore, MD)
    ZeroFox seeks a Customer Success Manager ( CSM ) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CMS's drive ... and support-contact who are an aligned resource with ZeroFox customers. CSM 's exceed customer expectations by proactively updating customers' platforms, creating… more
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  • American Airlines (Los Angeles, CA)
    …Why you'll love this job American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, knowledge, and network ... within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the… more
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  • Specright Inc. (Chicago, IL)
    …Director of Customer Success Job Overview Specright is looking for a Customer Success Manager ( CSM ) to drive long-term success for our customers, reduce churn, ... and surface expansion opportunities. As a CSM , you will be the primary relationship ... CSM , you will be the primary relationship manager post-implementation, working cross-functionally to ensure customer satisfaction, optimize… more
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  • Closinglock (Austin, TX)
    …About the Role We're seeking a tech-savvy, proactive and organized Digital Customer Success Manager ( CSM ) to support and grow a large book of customers through ... one-to-many engagement. This role combines onboarding/implementation and ongoing account management at scale-meaning you'll guide customers through setup, drive adoption, and ensure long-term satisfaction and retention through scalable processes and digital… more
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  • Schell Brothers (Richmond, VA)
    …and positive Community Sales Manager to join our team As a Community Sales Manager ( CSM ) at Schell Brothers you'll have the opportunity to get to know your ... to helping plan all your home's possibilities, being a CSM is one of the most diverse positions at...the most diverse positions at Schell Brothers. As a CSM , you are given the autonomy to run your… more
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  • Flexential (Denver, CO)
    …colocation, cloud, and managed service customers. The primary goal of the Customer Success Manager ( CSM ) is to ensure that our customers derive maximum value and ... utilization from our products and services such that they renew, expand and become advocates for us in the marketplace. CSMs need to champion Flexential within the customer's organization and ensure we deliver on the promises and potential of our products and… more
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  • Giant Food (Frederick, MD)
    …performance management . Giant food has three ASM classifications, including Customer Service Manager ( CSM ); Non-Perishable Manager (NPM); and Perishable ... local food retailer in our community . ASSISTANT STORE MANAGER Experienced big-box supermarket managers and assistant managers are...or get someone who can As a Customer Service Manager , you will: Manage daily operations of the Front… more
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  • H&R Block (Aurora, CO)
    …of problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager ( CSM ), or District General Manager (DGM) as needed ... job duties Other duties as assigned by the DOC or in partnership with the CSM What you'll bring to the team Education: High school diploma or equivalent Work… more
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  • London Stock Exchange Group (New York, NY)
    …his/her assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM designs and implements activities with key decision makers, assists in reducing ... our client's business through user adoption of our suite of solutions, the CSM crafts the conditions for optimal renewal and upsell growth. Role Overview Clearly… more
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  • BCS (Provo, UT)
    Customer Success Manager - SaaS startup Location: Utah The Position We are looking for a full-time candidate to join our growing Customer Success team during this ... any enquiries/concerns the customer might have. In addition, the CSM will have a direct input in feature development...abreast of changes in their needs. The Customer Success Manager coordinates with the Account Executive to sell additional… more
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  • Braze (Austin, TX)
    …where you can thrive, we can't wait to meet you. As a Strategic Customer Success Manager you will work closely with some of the world's best known brands that are ... risks to account health You may be a Lead CSM on global group accounts coordinating internationally across other...to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the… more
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  • Checkmarx (Atlanta, GA)
    …Requirements Checkmarx is seeking a highly motivated and experienced Strategic Customer Success Manager (SCSM) to join our team. The SCSM will play a crucial role ... in ensuring our customers achieve their desired outcomes by effectively utilizing Checkmarx's application security solutions. This role requires a blend of technical expertise, strategic thinking, and exceptional customer engagement skills. Our preferred… more
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  • JLM Strategic Talent Partners (Floral Park, NY)
    …Kanban, SAFe etc.); Typical certifications may include: Certified Scrum Master ( CSM ) Certified Scrum Product Owner (CSPO) Certified Scrum Trainer (CST) Disciplined ... SAFe(R) Agilist Certified SAFe(R) Program Consultant SAFe Product Owner/Product Manager Lean Portfolio Management Certified SAFe(R) Release Train Engineer Certified… more
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  • Nexthink (Salt Lake City, UT)
    …deliver an on-time renewal (through extensive value-tracking activities and other CSM efforts) Achieve Expansion Targets: Identify new opportunities for Nexthink, ... to quantify the value of outcomes. In partnership with the Account manager , participate in quarterly business reviews with key customer stakeholders to communicate… more
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  • PubMatic (New York, NY)
    …are the primary owners of PubMatic's global Publisher base. As a CSM , you would develop strategic partnerships with our Channel Partner/Publishing businesses to ... grow their digital advertising business, focusing on the programmatic revenue opportunity. To do so, our CSMs closely consult with key strategic and tactical contacts through long-term relationship development, and deep understanding of PubMatic's product… more
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  • ZoomInfo Technologies LLC (Vancouver, WA)
    …with some of the world's most iconic companies currently using ZoomInfo. This CSM will be responsible for all aspects of strategic account partnerships, adoption and ... customer success planning. This position will develop and execute strategic account plans, deliver business reviews, and drive overall customer satisfaction of our customers. We provide world-class training while surrounded by incredible co-workers and leaders… more
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