- Merck & Co. (Durham, NC)
- …for Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.).-Continuous Improvement - ... and Cost, in that order.Actively develop members to obtain maximum potential.Support and lead /participate in the Hoshin process and advocate for, and continually… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...based on real-world results. We are building an intentional team culture that is made up of diverse skillsets,… more
- Daniels Health (Stow, OH)
- To support our growth, we are looking for a customer service advocate to join our team . This role plays a critical part in ensuring our customers' ... through innovative safety products and clinically-focused waste services that lead the industry. This is our "why", our "how"...of what a day in the life with our customer service team looks like visit -… more
- Daxko (Birmingham, AL)
- …Meet weekly, monthly, and quarterly call and case goals Participate in and/or lead team trainings and professional development opportunities in order to become ... WOW customer experience? Are you passionate about Customer Service? Daxko's Customer Service Team...Spectrum, Zen Planner, VFPnext or Club Automation. As a Customer Service Advocate , you are responsible… more
- Ayr Wellness (Palm Beach Gardens, FL)
- …staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the ... our industry, and our world. Our talented and reliable team members are the foundation of our business and...licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other… more
- NICE (Atlanta, GA)
- …opportunity that will light a fire within you. So, what's the role all about? The Team Lead , Customer Success Manager role is a Player/Coach role responsible ... Customer Success Manager Serving as the primary customer contact and advocate for the post-sales...vibrant, interactive atmosphere. Requisition ID: 7982 Reporting into: Director, Customer Success Role Type: Team Lead… more
- Ayr Wellness (Homestead, FL)
- …to our communities, our industry, and our world. Our talented and reliable team members are the foundation of our business and investing in exceptional talent ... can flourish and win together. Job Summary The Patient Advocate is responsible for providing our customers with an...generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store,… more
- PowerSecure (Ball Ground, GA)
- Job Summary: The Team Lead - Customer ...Customer Service Managers. This position shall be the customer advocate within the company, while also ... and identify ways to provide additional services to the customer . The Team Lead shall...demeanor. Job Duties and Responsibilities: *Liaison between company and customer acting as the advocate for the… more
- Checkr (San Francisco, CA)
- …and is aY Combinator 2024 Breakthrough Company. About the team /role As the first Customer Success Lead for Checkr Trust , you will spearhead our customer ... highly technical and strategic role, with the potential to lead the customer success function as we...startup environment. Willingness to travel up to 20% for customer -facing or internal team meetings. This role… more
- Terumo BCT, Inc. (Littleton, CO)
- …the innovative Rika product line, serve as a subject matter expert and customer advocate , driving quality improvements and enhancing satisfaction through close ... Performance Metrics: Define, track, and report on key performance indicators related to customer success at plasma innovations team meetings and at holistic… more
- TEEMA (New York, NY)
- …stakeholders Work successfully with a wide variety of cross-functional internal partners to advocate for and resolve customer issues Build account plans and ... accounts Contribute to process improvements and to help the team continue its evolution of what makes an excellent... continue its evolution of what makes an excellent customer success organization Able to lead and… more
- C. H. Robinson (Chicago, IL)
- …ability to manage internal and external customer expectations Ability to build, lead , and foster a team -oriented environment Values a diverse and inclusive ... trust, aligning with executive-level contacts, and serving as a customer advocate . If you're passionate about driving...strong partnerships, we'd love to have you on our team ! At CH Robinson, we believe in the power… more
- Collective Health (Lehi, UT)
- …level of service that is distinctive to the Collective Health customer support team . As a Member Advocate , you will immerse yourself in a rapidly-evolving ... that no one has dared to solve. Our Member Advocate team treats all Member inquiries with...Health values and incorporates the outstanding aspects of the team Reporting into a Team Lead… more
- College Hunks Hauling Junk & Moving (Dallas, TX)
- …experience. You are excited to join a team that strives to leave every customer an enthusiastic advocate of our company. You are committed to reaching your ... will develop as a Truck Crew Leader / Mover: - manager in training - customer service - leadership - team leader - crew member - sales Work Hard - Have Fun - Get… more
- BioSpace (Lake Forest, IL)
- …up ideas with current industry trends and research to support new ways of thinking. Team Development: Lead a team by ensuring success in current position ... and Tik Tok . Job Description The Sales Training Lead Director is a pivotal role that strategically translates...and financial goals for the organization by leading a team responsible for implementing training programs that enhance the… more
- Urbanex Pest Control (Louisville, KY)
- …their satisfaction and contributing to the branch's success. You will be a customer advocate , addressing concerns, educating customers on our services, and ... customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. *Provide feedback to branch… more
- Freeway Insurance Services America LLC (Portland, OR)
- …achieve the same. We are hiring talented leaders committed to their own success. Lead the sales team 's daily performance and/or targets Expand business by ... building relationships with existing customers to meet the agreed upon production and active customer goals Coach members of the sales team to deliver a standard… more
- Jiffy (Richardson, TX)
- …build connections, and immerse you in the Jiffy culture. Key Responsibilities: Lead Customer Experience Improvements: Identify and implement process enhancements ... life, we make sure every interaction is seamless. Our Customer Experience team plays a critical role...CX improvements. Strong Communicator & Leader: Proven ability to advocate for customer needs, present insights to… more
- Braze (New York, NY)
- …If Braze sounds like a place where you can thrive, we can't wait to meet you. As a Customer Success Manager in our Strategic team you will be part of a team ... via ad-hoc communications, regular check-ins, events, and Executive Business Reviews. Advocate for your customers, soliciting and synthesizing customer product… more
- Workato (Palo Alto, CA)
- …our business as a trusted customer advisor, and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution ... organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps...team and looking to add an exceptional Enterprise Customer Success Manager to join our team .… more
