- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- Bosch (Londonderry, NH)
- …Bosch, you change lives. **Job Description** The Customer Service Specialist provides Tier 2 Customer Service to consumer and business customers ... concerns, and participate in initiatives for continuous improvement. + Assist Tier 1 Customer Service with escalated requests for product/part selection,… more
- DCCA (Fort Meade, MD)
- …or equivalent IAT Level II certification + Experience working in a customer service / Tier 1/ Tier 2 environment + Dataflow experience Required ... mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide support for… more
- Peckham, Inc. (Phoenix, AZ)
- …Operations Support to ensure customer service levels are maintained and tier 2 tasks are being completed within established service level agreements. ... and other supervisory departmental duties. This role ensures that customer requests are fulfilled within agreed-upon service ...communication within the team. + Provide tier 2 support for incidents and service requests.… more
- Proven IT (Naperville, IL)
- Tier 2 Engineer Naperville, IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is ... and trouble-shooting support. This is the intermediate level of customer support. The Tier II Engineer has...to travel to client sites + Strong knowledge of customer service + Expertise in Windows Servers,… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2 ** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2 **...environment while maintaining accuracy and attention to detail. + Customer -focused, professional demeanor with the ability to provide courteous… more
- Koniag Government Services (Chantilly, VA)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Network Administrator to support KDS and our government customer . ... holidays, three weeks paid time off, and more. The Tier 2 Network Administrator supports the ...+ Coordinate with vendors and internal teams to resolve service issues + Maintain accurate records of network incidents,… more
- Koniag Government Services (Chantilly, VA)
- …Data Solutions, LLC,** a Koniag Government Services company, is seeking Network Administrator Tier 2 (Network Operations Center) to support KDS and our ... government customer . This is a remote opportunity. We offer competitive...paid holidays, three weeks paid time off, and more. Tier 2 Network Admin supports Tier… more
- Leidos (Baltimore, MD)
- …your qualifications and relevant experience. **Primary Responsibilities** Under the direction of the Customer Support ( Tier 2 ) Lead, you will be responsible, ... issues. You will work with other members of the Customer Support Service team as well as...users in the future. + Continuously provide feedback on Tier 1/ Tier 2 knowledge… more
- iconectiv (Bridgewater, NJ)
- …hands on experience for supporting proprietary and critical business applications while providing outstanding customer service to our tier 1 customer . ... on X and Linkedln. **Responsibilities:** iconectiv is seeking a Tier 2 Production Support/Ops Engineer. This is...in customer 's data center in USA. Strong Customer service , strong technical and troubleshooting skills… more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... 1 Network Administrator to support **ATS** and our government customer in Washington, DC. **This position requires the candidate...escalated from the Tier 1 team. The Tier … more
- William C Brown Inc (Springfield, VA)
- …support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support) EOE Statement...will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects.… more
- Comerica (Farmington Hills, MI)
- … Training Modules. Qualifications Position Qualifications + High School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, ... Job Description Contact Center Agent Tier 2 Summary This position is...or exceeding customer satisfaction goals, achieving prescribed customer service levels and executing operational objectives.… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center...a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for… more
- AGI (Naperville, IL)
- **Description** **Position Title: IT Infrastructure Administrator- Tier 2 ** **Compensation Range: $70,000-88,000 USD annual** **Department: IT** **Location: ... for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...attention to detail and organization + Excellent and proven customer service . + Communicate effectively both verbal… more
- CACI International (Reston, VA)
- Network Operations - Tier 2 NETOPS Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our...make a difference. **More about this role:** As a Tier 2 Network Administrator supporting Network Operations,… more
- CACI International (Peterson AFB, CO)
- Tier 2 IT Technician Job Category: Service ...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose - ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay Cuba ... 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and walk-in customers… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS and our ... government customer at Joint Base San Antonio, TX. This position...medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation… more
- Trace Systems Inc (Portsmouth, VA)
- …to hardware and software used by NNSY users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and ... integrations. + Provide support for complex hardware/software problems beyond the scope of Tier 2 . + Process System Authorization Access Request - Navy (SAAR-N)… more