- EchoStar (Englewood, CO)
- …The Customer Experience Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our conversational ... analytics and customer insights platform. CXT's mission is to deliver a five-star care experience by leveraging AI to surface actionable insights from voice interactions at scale. In this role you will be responsible for the strategic oversight and continuous… more
- Ping Identity (Denver, CO)
- …Portfolio Strategy: Define, evolve, and manage the services and success offering portfolio (Professional Services, Customer Success, and Support), ensuring clear ... value propositions and alignment to customer journey stages. Work with key stakeholders and leaders to simplify the plan portfolio, communicate the value of the plans to both internal and external stakeholders and build a roadmap that delivers wild customer… more
- Airgas (Tulsa, OK)
- R10068374 Customer Experience ( CX ) Accounts Receivable Supervisor - Gulf Coast Region (Open) Location: Tulsa, OK - W. 7th St. - Management How will you CONTRIBUTE ... and GROW? The Customer Experience ( CX ) Accounts Receivable Supervisor is responsible for the supervision...is responsible for the supervision of a team of CX Representatives and Specialists. This role will be responsible… more
- MCI Careers (Wichita, KS)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- WillowTree (Boston, MA)
- …play a leading role at the intersection of Business Strategy, Customer Experience ( CX ), Technology, and User Experience in guiding the creation and evolution of the ... and desirability (and capable of speaking to the latest in CX -enabling tech), our Strategy practice identifies competitive whitespace, facilitates client workshops… more
- Bristol-Myers Squibb Company (New Brunswick, NJ)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs. Gathers and shares relevant insights and… more
- Kodif (San Francisco, CA)
- …a cost center into a growth driver. Our action-first AI platform enables CX teams to build intelligent automation across any digital channel -reducing ticket volume, ... RevOps, and our Founders to operationalize intent data, ecosystem signals, and CX trends-crafting relevant outreach that resonates with eCommerce and DTC brands.… more
- PNC Financial Services Group, Inc. (Strongsville, OH)
- …Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding… more
- VML (New York, NY)
- …customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX , data, production, and technology. We deliver end-to-end solutions that ... proposals, development of measurement strategy and analytics approaches, execution of CX planning and tactical exercises, and content generation and presentation… more
- Bristol-Myers Squibb Company (New Brunswick, NJ)
- …the Institutional MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label discussions and leveraging ... Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs. Gathers and shares relevant insights and… more
- Overhead Door Corporation (Lewistown, PA)
- …and Outlook). Experience with Customer Relations Management Software required; Oracle CX preferred. Educational Requirements: Minimum of an associate's degree with ... three years experience in customer service or six years experience in customer service or related roles more
- PNC Financial Services Group, Inc. (Princeton, NJ)
- …Accountability, Banking, Branch Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales Competencies Accuracy and Attention to Detail, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience… more
- Plaskolite (Columbus, OH)
- …on the Plaskolite Commercial Sales Team. S/He will lead the Customer Experience ( CX ) team in North America and align with other regions to deliver best-in-class ... direct reports and mentor/lead a larger team of 20+ CX professionals. Establishing a center of excellence for the... professionals. Establishing a center of excellence for the CX team is essential to this role. This position… more
- Bristol-Myers Squibb Company (White Plains, NY)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...other field teams to ensure the best Customer Experience ( Cx ) for HCPs. Gathers and shares relevant insights and… more
- PNC Financial Services Group, Inc. (Arlington, TX)
- …Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding… more
- PNC Financial Services Group, Inc. (Dallas, TX)
- …Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive ... Sales Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs Work Experience Roles at this level… more
- MCI Careers (Addison, TX)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
- CXG (San Francisco, CA)
- …across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. ... Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States).… more
- Vertafore (Denver, CO)
- …protected by state or federal law. The Professional Services (PS) and Customer Success ( CX ) bonus plans are a quarterly monetary bonus plan based upon individual and ... practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout. The Vertafore Incentive Plan (VIP) is an annual monetary bonus for… more
- MCI Careers (Tampa, FL)
- …works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional ... experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In… more
