- Iron Mountain (Royersford, PA)
- …**Job Summary** Iron Mountain is seeking a highly motivated and skilled Tier 2 Desktop Support Technician to join our dynamic IT team. In this role, ... experience for our end-users. You'll be responsible for providing hands-on and remote support for a wide range of hardware, software, and applications. If you're a… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …3 support , diagnosing and resolving complex issues related to desktop imaging, virtual desktops, and associated hardware or software. + Operational Excellence: ... are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven...a cohesive and secure IT environment. Provide input and support for IT projects, particularly those involving desktop… more
- ICF (Reston, VA)
- …ACD, agent softphones, call routing, recording, surveys, and reporting + Support agent desktop environments (softphones, browser-based tools, screen ... to tickets coming into the queue by email and portal. + Provides remote desktop support + Installs, configures, and upgrades computer hardware and software. +… more
- Cayuse Holdings (Augusta, ME)
- …PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE… more
- Cayuse Holdings (Oklahoma City, OK)
- …PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_**...interactions for escalated matters. + Mobile telephony and device support . + Video Conference Unit Troubleshooting. + IP Telephony… more
- Teleperformance USA (TX)
- **Category :** **Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... your future!** **How do you become a Licensed Insurance Agent ? TP offers a 7-day paid training to help...state exam!** **After you pass your exam, TP will support you obtaining your license in the 50 states/territories… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end...years IT experience. + Req 2 years Experience in Desktop and/or Service Desk Support . + Req ... Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical application software suite,… more
- SAIC (WV)
- …for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads ... strategies with an emphasis on timely IT services and support . You will be part of the Service Desk...+ Resolves account, operating system, application, software, mobile device, desktop and network issues to restore service in a… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... in alignment with defined service level agreements (SLAs). The contractor will support a wide range of enterprise IT services and technologies, ensuring reliable… more
- University of Rochester (Brighton, NY)
- …staff and brings forward any performance issues or concerns. Assists with reporting on agent and team metrics. May provide on-call support . Provides second level ... and complex issues with servers, email, issues with NetID's in LDAP and desktop applications, hardware and operating systems. Works with supervisor to monitor and… more
- Two95 International Inc. (Seattle, WA)
- Title: Tier 2 Vendor (Core .Net) support Duration: 9 Months Contract Location: Seattle, WA A minimum set of skills to be successful in this role include: *MSBuild ... Ideally should have at least some experience with both desktop and .NET-Core-based MSBuild *VSTS familiarity: Be able to...to use VSTS online to look through build history, agent pools, and other aspects that may help understand… more
- Cognizant (Carson City, NV)
- …GenAI agent assist. + Understanding of hardware fundamentals, remote support , and compliance monitoring. + Interest in AI/ML, automation, and cloud operations ... **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This… more
- Eurofins US Network (Baltimore, MD)
- …/ Tier 2 position where you will be responsible for a combination of remote desktop support for local and nationwide support tickets, in-person support ... levels. + Must be open-minded and considered a change agent . + Provide hands on/onsite support for...**Skills and Relevant Experience:** + Minimum **3 years of Desktop Support w/increasing responsibilities** + 1 yr.… more
- Eurofins US Network (Dayton, NJ)
- …/ Tier 2 position where you will be responsible for a combination of remote desktop support for local and nationwide support tickets, in-person support ... levels. + Must be open-minded and considered a change agent . + Provide hands on/onsite support for...**Skills and Relevant Experience:** + Minimum **3 years of Desktop Support w/increasing responsibilities** + 1 yr.… more
- Leidos (Laurel, MD)
- …(MCSA-DT) Windows 8. -Microsoft Certified IT Professional - Windows Client (MCITP-Client) Desktop Support Tech on Windows 7. -Microsoft Certified IT Professional ... Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a… more
- The Joint Commission (Oak Brook, IL)
- **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical support for ... **Responsibilities** **PRINCIPAL DUTIES AND RESPONSIBILITIES:** 1. Provides senior level support for customers on JCR products, with responsibilities including but… more
- V2X (Virginia Beach, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... Sensor System (SURTASS) Operations and Maintenance (O&M) Technician Crewmembers and Field Support Team (FST) program to our extensive portfolio of similar Operations… more
- Teleperformance USA (North Lauderdale, FL)
- **Category :** **Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...at least 25 words per minute.** + **Comfortable with desktop computer systems and have general knowledge of Windows-based… more
- Teleperformance USA (NE)
- **Category :** **Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- Overview **Job Purpose** The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform ... technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a...Resolve technical problems reported by the customer to the agent in a timely manner with minimal assistance for… more