- Repligen (Waltham, MA)
- …product manufacture, test and release including deviation support, root cause analysis, customer complaint management, hosting customer /regulatory audits and ... OverviewWe are seeking an experienced Director of Quality candidate to lead Repligen's Waltham,...the ISO 9001 registrar.Manage the quality team responsible for complaint handling for the Waltham manufacturing site.Develop,… more
- Abbott (Alameda, CA)
- …medicines. Our 114,000 colleagues serve people in more than 160 countries. **Associate Director , Complaint Handling ** **Working at Abbott** At Abbott, you ... Incumbent serves as process owner and overall responsibility for Complaint Handling . They are the subject matter...handling processes and procedures. + Work effectively with Customer Service and R&D, as well as other internal… more
- Philips (Bothell, WA)
- …continuous improvement. **Your Role:** + Provide oversight and leadership of assigned complaint handling and regulatory reporting organizations. Foster a team ... needed. + Ensure robust dashboards/performance management reports are maintained for each complaint handling organization and that CAPAs are owned/driven to… more
- J&J Family of Companies (Danvers, MA)
- …case-by-case basis and if approved by the Company. The Manager, Complaint Handling reports directly to the Director , Post Market Engineering and oversees ... more at https://www.jnj.com/medtech **We are searching for the best talent for** **Manager, Complaint Handling to be located at Danvers,** **MA.** Remote work… more
- J&J Family of Companies (Titusville, NJ)
- …Key Responsibilities: + Provide oversight of activities associated with end-to-end global complaint handling for non-combo products and measure to complaint ... timelines + Direct a team of complaint handling associates which includes INTAKE, INVESTIGATION Outcome, and CLOSURE + Will be a subject matter expert in… more
- Grifols Shared Services North America, Inc (San Diego, CA)
- …with at least 10 years of related technical experience in Quality Assurance complaint handling with a bachelors degree in Life Sciences. Individuals must ... Experience + At least 10 years related technical experience with significant QA, complaint handling , and/or pharmaceutical manufacturing. + Minimum of 5 years of… more
- City of New York (New York, NY)
- …DIRECTOR OF SOCIAL SERVICES EXAM (# 1121) Under direction of the Director of Customer /Correspondence Services (Administrative Director of Social Services, ... concerns on post-order child support cases that require special handling . The Director investigates and resolves high...senior management. - Prepare and submit reports to the Director of Customer /Correspondence Service to update senior… more
- BD (Becton, Dickinson and Company) (Brea, CA)
- **Job Description Summary** The Director , Quality Engineering - WW IPD is responsible for developing and leading the global Design Center Quality function for ... in compliance with applicable industry and regulatory standards and meet customer expectations for safety and effectiveness. Reporting to the VP, Quality… more
- Veterans Affairs, Veterans Health Administration (Bronx, NY)
- …The James J. Peters VA Medical Center is hiring 1 FT Program Director for the Post-Baccalaureate Registered Nurse Residency Program (PBRNR). The PBRNR Program ... Director assumes responsibility for the coordination of care focused...coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Influences care… more
- West Pharmaceutical Services (Phoenix, AZ)
- …site policies, practices and procedures while also delivering results. + Participate in customer audits, customer complaint investigations, plant tours, etc. ... Director , Global Transformation Requisition ID: 68666 Date: Jul...and indirectly all site employees, to meet and exceed customer requirements in terms of safety, quality, cost, delivery… more
- Live Nation (TX)
- …help centre FAQs, email notifications, agent macros, social media messaging, and complaint handling , ensuring all communication is engaging, informative, and ... Job Summary: JOB DESCRIPTION - Director , Fan Support Content and Communications Location: Texas,...measure the effectiveness of content, adjusting strategies based on customer feedback, emerging trends, and evolving needs. + Foster… more
- Western Kentucky University (Bowling Green, KY)
- …for student success + Oversee management of a 24-hour information and customer service desk(s) and its staff + Facilitate programming and implement community ... solutions to manage hall occupancy, student staff scheduling, mail and package handling , conduct intervention reporting, etc. + Execute crisis response protocols to… more
- HighPoint (Washington, DC)
- Live Stream Video Production Technical Director HighPoint Digital's professionals focus exclusively on helping government agencies and companies implement their most ... of storytelling with technical prowess as a Live Stream Video Production Technical Director . Here, you'll not only ensure the technical brilliance of our live… more
- Robert Half Legal (Houston, TX)
- …possess strong Auditing skills * Excellent Communication skills are essential * Experience in Complaint Handling is necessary * Must have a deep understanding of ... located in Houston, Texas, and are currently seeking a Director of Compliance. The primary function of this role...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …healthcare? Bring your true colors to blue. What we need: The Associate Director of Stop Loss Underwriting will be responsible for the overall management of ... record of professional accomplishment and leadership, including proven experience of handling issue escalation and prioritization of processes. + A positive,… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …healthcare? Bring your true colors to blue. What we need: The Associate Director of Pharmacy Underwriting will be responsible for the overall management of the ... record of professional accomplishment and leadership, including proven experience of handling issue escalation and prioritization of processes. + A positive,… more
- Stryker (San Jose, CA)
- …organization engaged in regulatory compliance and quality systems activities such as Complaint Handling , Internal Auditing, CAPA and Field Actions. + Provide ... under the EU Medical Device Regulation + May take responsibility for handling regulatory agency audits and communication with regulatory agencies. + Accountable for… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- …of those we serve. We achieve this through our relentless focus on customer centricity, patient empathy, expertise in enabling pathways for disease education and ... needs, including optimization of sales activities and predicting drivers of customer behavior. + Create repeatable, interpretable, dynamic, and scalable models that… more
- Abbott (Alameda, CA)
- …individuals in the Medical Events Group (MEG). Supervision includes answering routine complaint handling questions from individuals in MEG, training, and ... time filing of vigilance reports globally. The role will work closely with Customer Service, Complaint Evaluations Group, and Complaints Investigation Group to… more
- University of Washington (Seattle, WA)
- …interpretation; recruitment and retention strategies; reasonable accommodation; complaint resolution; leave administration; labor relations; performance management ... Manager must demonstrate excellent management and administrative judgement, discretion in handling sensitive HR matters, and skill in analyzing complex human… more
