- Novo Nordisk Inc. (Plainsboro, NJ)
- …Call Center teams, Technical Complaints teams, and Customer Care Call Center teams. The Director Patient Safety Data Acquisition has direct and indirect ... Responsible for overseeing and ensuring efficient operations for the Patient Safety Call Center , Intake and Triage, Customer Care Call Center , Product… more
- Northwest State Community College (Bryan, OH)
- …Opening Date: 07/31/2025 GENERAL PURPOSE Applications are being accepted for a APEX Accelerator Center Director . The APEX Accelerator Center Director ... Supervisory experience preferred. Necessary Knowledge, Skills, and Abilities: Excellent customer service. Ability to work effectively in a team environment.… more
- Small Business Administration (Buffalo, NY)
- Summary You will serve as a Program Manager (Deputy Director ) for the Customer Service Center (CSC) in Buffalo, New York This position works under the ... functions of the CSC, the national OCA loan program customer service/call center . Duties Help As a...waste, loss, unauthorized use, or misappropriation. Shares responsibility with Center Director for all phases of the… more
- Small Business Administration (Fort Worth, TX)
- …the President's or Administrator's declaration of disasters. Duties Help As the PDC Center Director at the GS-0340-15, some of your typical work assignments ... Summary You will serve as a Program Manager ( Director PDC) for the Small Business Administration (SBA),...(SBA), Office of Capital Access (OCA), Processing and Disbursement Center - PDC in Fort Worth, Texas. This position… more
- GIBSON AREA HOSPITAL (Gibson City, IL)
- …6. Communicates relevant clinical and other client care information to Department Director , Medical Director , and Treatment Team Members as necessary and ... health as indicated or requested by the attending physician and Department Director . 19. Provides families and family caregivers with the education on health… more
- Universities of Wisconsin (Whitewater, WI)
- …residents at the University of Wisconsin-Whitewater. Reporting to the Assistant Director of Residential Operations, this position manages the room assignment and ... billing processes with a student-centered approach and a strong commitment to customer service excellence. This position is responsible for assisting with all… more
- Lancaster County CTC (Willow Street, PA)
- …Street Campus - Willow Street, PA The Lancaster County Career and Technology Center is seeking a Full-Time Administrative Assistant for for Food Services at the ... of production records and menu generation. Maintain and assist Food Service Director on Direct Certification and the Verification Process annually Provide … more
- Universities of Wisconsin (Superior, WI)
- …Marketing and Communications Department and in partnership with the Pruitt Center for Mindfulness and Well-Being, the Communications Specialist develops and drafts ... the execution of the communications strategy in support of the Pruitt Center for Mindfulness and Well-Being's communication goals. This includes content production… more
- Navient (Frankfort, KY)
- … Contact Center Engineer position will report to the Director , Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the ... configuration and customization of contact center software to align with business...process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional stakeholders (eg, … more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center ...across teams. This individual will bring deep expertise in customer experience strategy and contact center ... and e-Commerce companies-is seeking a ** Director of Contact Centers** to lead our customer experience...The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents… more
- Needham Bank (Needham, MA)
- …veteran status, military service, sexual orientation, genetic information, or gender identity. Keyword: Contact Center Director From: Needham Bank ... and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, … more
- Kyndryl (Atlanta, GA)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Capgemini (Atlanta, GA)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Seattle Children's (Seattle, WA)
- The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational leadership for the organization's centralized ... ambulatory contact center operations. Reporting to the Associate...Bachelor's Degree. + 5-7 years of progressive experience in customer service, patient relations, call center , or… more
- USAA (San Antonio, TX)
- …truly makes us special and impactful. **The Opportunity** As a dedicated Director , Digital/Technical Product Management- Contact Center Technologies, you ... management skills. **What sets you apart:** + Possesses high level knowledge of the contact center technology stack (SBCs, SIP, call recording, IVR, etc.) and… more
- CUNY (New York, NY)
- Assistant Director of the Rockowitz Writing Center (Academic Resource Center Specialist) **POSITION DETAILS** Hunter College is the largest college in the ... activities and monitor progress towards them. + Oversee all operations of the Writing Center in the absence of the Director + Keep abreast of current… more
- Sylvan Learning (Lewis Center, OH)
- …ensuring robust instructional experiences. The Director serves as the point-of- contact for customers and manages Center operations. ESSENTIAL JOB FUNCTIONS ... Center Director - Lewis Center... Center Director - Lewis Center GENERAL SUMMARY...Director is responsible for delivering a high-quality personal customer experience by ensuring that Sylvan education programs are… more
- Sylvan Learning (San Diego, CA)
- … Center REPORTS TO: General Manager GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience, sales, and local ... Center to achieve performance goals and grow the Center . The Center Director is... staff and serves as the principle point of contact for the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures… more
- Bright Horizons (Memphis, TN)
- **Child Care Center Director ** As a **leader in a Child Care Center ** , you inspire teachers to create high-quality programming in each classroom while ... team** at the BRAND NEW St. Jude Child Care Center as the ** Center Director **...early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
