- Sunrun (CA)
- …team on the planet. Together, we run. **Overview** We are seeking an experienced and dynamic Director of Product & CX to champion the voice of our customers ... to achieve them. + Define and drive the strategic roadmap for next-generation product solutions. + Lead customer contract negotiations for key agreements like… more
- Wolters Kluwer (Wichita, KS)
- …closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into simple, ... a complex technical framework. The candidate will drive Lean Product principles within the teams, producing products that empower.../UX Design, and work under the leadership of the Director , CX /UX Design. This role is a… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining ... & Governance: This team establishes the strategy to optimize Capital One's digital CX , including customer journey moments, metrics to optimize for, content… more
- Sanofi Group (Morristown, NJ)
- **Job Title:** Director , Customer Centricity- Vaccines **Location:** Morristown, NJ **About the Job** Our organization in North America is growing fast, and ... excellent support and solutions while delighting our customers. The Director , Customer Centricity, will be responsible for...Statistics, or related field preferable + 8+ years in customer experience, customer success, product … more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to drive ... ensure best practices and trends are being leveraged. + Product Management & Experience Design Expert: Customer ...sustain mutual growth + Lead, organize and scale a Customer Experience ( CX ) practice within the organization.… more
- White Cap (Atlanta, GA)
- … product operating model, ensuring a seamless and integrated customer experience across digital and physical touchpoints. Drives innovation, enhances user ... model that aligns with business objectives and delivers a consistent customer experience. Leads cross-functional product teams, fostering collaboration across… more
- Fiserv (Omaha, NE)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Director of Customer Experiences We are looking for a strategic and execution-focused ... Director of Customer ...you'll need to have:** + 8+ years of experience in customer experience, digital product management, onboarding, or related… more
- Resideo (Irving, TX)
- … to lead the Program Management Office for our Digital Experience and Customer Experience (DX/ CX ) organization. This role will be responsible for driving ... leading distributor of security, AV, and low-voltage products, serving a global customer base with a commitment to innovation, operational excellence, and … more
- Intuit (San Diego, CA)
- …to become an AI-driven expert platform, delivering personalized, end-to-end experiences. The Director of GBSG Customer Success Data Science plays a ... **How you will lead** + Lead the teams managing Customer Experience ( CX ), Voice of Customer...role on Intuit Signal (Intuit's AI-Powered Voice of the Customer Insights Tool) to influence product roadmaps,… more
- Mass Markets (ID)
- …footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Marriott (Bethesda, MD)
- …$84.52 per hour This is a temporary position. JOB SUMMARY The FLEX Director , Loyalty Member Experience Design, will be responsible for development of strategic ... and elite qualification by integrating and synthesizing learnings from customer research, data analytics, market research, hospitality industry knowledge and… more
- OneMain Financial (Wilmington, DE)
- …and impact-oriented Director of Consumer Insights to drive our customer understanding forward. This role is ideal for someone who combines methodological ... of satisfaction and NPS programs, providing actionable insights by customer segment, product type, and channel. +...with a track record of influencing senior stakeholders across product , marketing, analytics, and CX . + Proficiency… more
- Cisco (IN)
- …strategic use cases + Represent Cisco at industry events, analyst briefings, and strategic customer engagements + Align with Sales and CX to drive customer ... Director , Technical Marketing Engineering - Enterprise Networking &...for crafting go-to-market strategies, developing technical assets, and driving customer adoption. In this role, you will partner closely… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …Selling tools. + Represent and contribute US market trends and the voice of customer (VOC) to the global product development planning process. + Identify, build, ... mix to drive sales funnel performance (velocity and yield) and to enhance the customer experience post-purchase aligned to our Global CX strategy. + Develop and… more
- Lenovo (Morrisville, NC)
- …+ Partner closely with Digital Transformation, IT, global Marketing, Sales, Services, eCommerce, CX , UX, Product , Legal, and exec leadership to align around ... Director , Intelligent Enablement (Sales and Marketing) **General Information**...Thriving on innovation and collaboration, you will champion a customer and employee centric, outcome-based approach to build a… more
- Sumitomo Pharma (Montpelier, VT)
- …scaling new digital marketing initiatives. + Skilled in insights-driven CRM and customer experience ( CX ) best practices to optimize omnichannel campaign ... dynamic, highly motivated, and experienced individual for the position of **Associate Director ** **,** **Consumer Marketing** . This person will help develop the… more
- Travelers Insurance Company (Santa Fe, NM)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity to ... build and transform world class customer experiences across Travelers and drive measurable results by...of our customers, employees, and business partners. As a Director , Journey Analytics, you will lead complex analyses to… more
- Brunswick (Mettawa, IL)
- …efforts. This role oversees the end-to-end strategy and operations for product content, syndication, and performance across Amazon, Walmart, and other ecommerce ... platforms. The ideal candidate will blend expertise in product content, digital experience, and technical program management to optimize PDPs, manage PIM/DAM… more
- Comcast (New York, NY)
- …information, or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Collaborating; Driving Growth; Strategic Vision; Strategic ... partnerships performance, providing actionable insights to drive execution and product adoption . Collaborate with internal and external stakeholders...for how you do your job. . Own the customer experience think and act in ways that put… more
- The Hertz Corporation (Phoenix, AZ)
- …you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product , Technology, and Customer Care, with a mandate to ... We are seeking a Customer Experience Manager to lead CX ...customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional… more