- RIT Solutions, Inc. (Durham, NC)
- The Major Incident Management Group...This is your chance to develop your skills in enterprise -level triage and incident resolution while gaining ... is a team within VA that manages high-priority incident calls affecting major IT systems. The...outages at the VA. As part of a two-man Incident Management team, you will work with… more
- Eze Castle Integration (New York, NY)
- …Familiarity with data privacy regulations (GDPR) Experience in technical project management as applied to data/infrastructure migrations, relocations, major ... using vendors such as Cisco, Palo Alto Networks, and Meraki Proficient in incident response management during security events and high-priority escalations, as… more
- Schroders (New York, NY)
- …to Incident , Request, Change and Problem Management , as well as Major Incident Management , Catalogue Management , Service Integration, Hardware ... teams and collaborating with diverse stakeholders across global locations. Experience covering major incident management , request management , SLA… more
- Ryder System, Inc. (Lathrop, CA)
- …discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks ... in operating revenue taking into consideration business complexity. It includes the management and improvement of services provided to the customer(s), as well as… more
- Major League Baseball (New York, NY)
- …establish and monitor KPIs for system reliability and engineering productivity Oversee incident management processes and ensure SLA adherence Manage budget ... Major League Baseball is seeking an experienced and...track record in strong leadership through digital transformation and enterprise -scale software delivery Experience building and leading a high-performance… more
- MUFG Bank, Ltd. (Jersey City, NJ)
- …Science, Engineering, or a related field. 15+ years of experience in enterprise system management or engineering leadership, preferably in financial services. ... NoSQL, Kafka). Experience in full-stack development (Angular/TypeScript, API, Database) and enterprise architecture. Strong project management skills with the… more
- BNY Mellon (Jersey City, NJ)
- …assurance, app support for capacity monitoring & instrumentation. Perform complex incident , problem management and troubleshooting. Maintain business and ... monitoring and alerting setup. Lead root cause analysis and problem management for complex problems to address underlying technical issues. Collaborate with… more
- PagerDuty (Atlanta, GA)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... Inc. (NYSE:PD) is a global leader in digital operations management . Half of the Fortune 500 and nearly 70%...operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney,… more
- Tenet Health (Modesto, CA)
- …revenue cycle management and value-based care solutions. Together as an enterprise , we work to save lives and can accept nothing less than excellence ... to advanced stroke and trauma treatment, the outstanding doctors at DMC represent most major medical specialties and are committed to being there for you, when you… more
- Generac Power Systems (Waukesha, WI)
- …Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management + Enterprise ... (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly… more
- Geisinger (Danville, PA)
- …during IT Major Incidents + Acts as liaison between IT Incident Command and Organizational Emergency Management + Develops strong working relationships ... of the Information Technology (IT) membership leadership team representing Incident Command and the Enterprise Command Center....(preferred) + FEMA IS-700 An Introduction to the National Incident Management System (preferred) + FEMA IS-800… more
- Travel + Leisure Co. (Orlando, FL)
- …collaborate across small and large groups, consistently execute the steps to the Major Incident Management process, and support efforts to understand ... **How You'll Shine:** + Provide 24x7 support to the Major Incident Management process through... or Service Delivery role, preferably within a large enterprise . + Exposure to navigating large Enterprise … more
- PagerDuty (San Francisco, CA)
- …more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Incident Management ** For this role, we are only considering ... the end-to-end vision, strategy, and execution of PagerDuty's core incident management workflows. This role is responsible...**Basic Qualifications** + 5 or more years of product management experience in SaaS, enterprise software, or… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- IT STATEWIDE MANAGER 3 - Incident Management (EUC JS) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5006780) Apply IT STATEWIDE MANAGER ... 3 - Incident Management (EUC JS) Salary $5,845.00 -...support and ticket handling processes and operations for the enterprise including the after-hours support of the Network Operations… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government...and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to… more
- Amazon (Seattle, WA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- JPMorgan Chase (Columbus, OH)
- …(ITIL) framework. **Preferred qualifications, capabilities, and skills** + Experience in Incident Management tools, specifically ServiceNow. + Experience with ... of full stack technology systems, applications, or infrastructure. + Working on incident , problem, event management for employee platforms. + Coordinate the… more
- Citigroup (Irving, TX)
- … response functions such as Citi Security Investigative Services (CSIS) and Security Incident Management (SIM). + Oversee and participate in the hands-on ... experience. Our operations teams manage risk, resources, and program management . We focus on enterprise resiliency and...malicious activities taking place. + Serve as the SOC incident response regional contact in major cyber… more
- Pegasystems (Providence, RI)
- …GCP). + ** Incident Management :** 5-8 years of experience in incident management within enterprise level organizations, operating with mature ... - Rhode Island - Remote **Meet Our Team:** The Incident Management Team is comprised of eight... Management Team is comprised of eight Principal Incident Commanders responsible for managing major incidents… more
- AbbVie (North Chicago, IL)
- …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... instrumental in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services… more
