- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... Do:** CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager ** . As a first-line manager , you… more
- Michelman (Cincinnati, OH)
- …**IT Help Desk Services** + Oversee the Enterprise Infrastructure Service Desk Manager and direct reports, providing guidance and support ... and visionary leader to oversee our IT operations, encompassing help desk services, infrastructure, cybersecurity, enterprise applications, business intelligence… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager ** to join our team in **Doral, FL** . **Responsibilities include ... but are not limited to:** + The Lead Service Desk Manager is recognized... is recognized as a subject matter expert in Enterprise Service Desk management, possessing… more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative ... culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class...knowledge of the ITIL framework and hands-on experience with enterprise ITSM platforms eg Service Now. +… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will ... manage the entire service desk operation for network, cloud/platform/system/application, and...event and incident management, including oversight of the contract Enterprise Watch staff. You will direct and supervise staff… more
- Montage Marketing Group (MD)
- …Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for a great opportunity ... Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote...preferred. + Experience leading help desk , support desk , or other customer service call center… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are...or equivalent, or a minimum of 6 years of enterprise data and information management experience. 4+ years' experience… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... troubleshooting assistance at the desktop level. + The IT Enterprise Service Desk supports a...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- TEKsystems (Columbia, SC)
- …C2H opportunity. This person would join a team of 5 people (1 manager , 1 asst. manager , and 3 service desk members) to serve as the first point of ... Description Our government client is seeking a Service Desk Technician to join their...staff. --Evaluate and test for usability new releases of enterprise software. --Works to continually improve business processes and… more
- JPMorgan Chase (Plano, TX)
- … and innovative solutions for our valued clients. As a VP, Client Service Center Manager within The Active Trade Desk at JP Morgan, you will lead a team of ... JP Morgan Wealth Management team as the VP, Client Service Center Manager , where you'll play a...and partnerships. + Foster and develop partnerships across the enterprise **Required qualifications, capabilities, and skills** + 10+ years… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... WebLogic Server 12c Administrator, Oracle Java SE 8 Programmer I, Oracle Enterprise Manager 12c Essentials (OEM 12c), Oracle Business Intelligence Publisher… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... days remote Interview Process: 2 Step Process with the manager (One TEAMS interview and then an Onsite interview)...at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing… more
- Palo Alto Networks (Plano, TX)
- …precision. **Your Career** We are looking for a highly motivated, results orientated Deal Desk Manager - North America to join our organization. The primary ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- Montage Marketing Group (MD)
- …to resolve any application questions or concerns. This role reports to the Help Desk Manager and is responsible for facilitating efficient evaluation of customer ... and experiential design, we're a third party-certified woman business enterprise , and a member of the US Small Business...knowledge-related questions, and referring grant applicants to the IT service desk for any technical issues. Adhering… more
- ChenMed (Miami, FL)
- …rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of ... technical issues to enterprise end-users both remotely and face-to-face. The incumbent in...its solution. As an entry level position within the Service Desk team, the Associate IT … more
- ProSphere Tek (San Antonio, TX)
- **Overview** Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge ... are currently seeking aseeking candidates for a local Help Desk Services project. This project will support an educational...[i.e. SCCM (previously SMS), RightNow CRM, & HP Asset Manager ], evidenced by experience or prior training, working with… more