- Merck & Co. (Rahway, NJ)
- …guidelines/ instructions.Evaluate audit findings and ensure timely identification/ escalation of potential critical observations and compliance gaps observed ... compliance to current and evolving expectations.-Ensure timely identification and escalation of potential critical observations and compliance gapsAssist during USDA… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Serves as expert regarding case processing issues and provides support and escalation channels for both internal teams and external stakeholders, including patients ... of safety data Risk Management Act as the primary point of escalation for case-related risks and operational challenges Collaborate with internal stakeholders to… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Quality Plan execution, Health Authority Commitments, Critical Incidents including, respective escalation and the CAPA Management Process for the respective business ... Actions (CAPAs), ensuring timely closure, effective checks, and the proper escalation of critical issues.Partner with QMS QA to ensure consistent implementation… more
- Merck & Co. (North Wales, PA)
- …compliance and quality teams when delivering regulated features (GxP, SDLC).Provide escalation point for delivery issues or deconflicting dependencies that affect ... multiple teams across / within product linesCapture, convey, and manage risks, impediments, assumptions, and dependencies for execution, and focus on reducing impact early and often.Facilitate stakeholder alignment through data driven decision making and clear… more
- Merck & Co. (Rahway, NJ)
- …in addition to serving in a lead role for clinical supply issue escalation within their program(s) (and subsequent manage thereof) to GCS Leadership. Responsible for ... the clinical supply budget for respective program(s)-and for supporting all protocol and program cost estimates requested by Product Development Teams. Responsible for authoring clinical supply documentation in support of labeling and packaging activities as… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …delivery of safety data Risk Management Act as the primary point of escalation for Medical Assessment, Provide Medical Advice and Strategy for case-related risks and ... operational challenges Collaborate with internal stakeholders to proactively identify and mitigate potential issues Compliance & Quality Assurance Partner with NNI Patient Safety Management to ensure timely and accurate processing of safety information in… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …daily operations.Functions as the DM Operations Data Validation and Reporting escalation point for all programming, reporting and external data validation ... deliverables across all studies; proactively develops solutions within and across functions and resolves complex issues and conflicts in a timely manner.Identifies Data Validation and Reporting staffing needs, prepares annual resource projections, monitors… more
- Merck & Co. (North Wales, PA)
- …review of planned progress against expected performance.- Identification and escalation to senior management regarding project roadblocks, resource needs, potential ... missed key milestone dates, etc.- Lead role for regular updates to senior management regarding project progress against objectives.- Proven ability to successfully lead cross departmental/divisional projects that include team members from both inside and… more
- Merck & Co. (Rahway, NJ)
- …SLAs and KPIs; lead regular business reviews and action plans.Manage escalation paths, service recovery, and continuous improvement plans.Support contract reviews, ... amendments and renewals with procurement and legal.Lead customer communications and quality assurance for phone, chat and email.Define and enforce messaging, tone and brand standards across channels.Design and run QA frameworks: call monitoring, scorecards,… more
- Merck & Co. (Durham, NC)
- …demonstrating rapid decision-making, courage, results orientation, and appropriate escalation Preferred Experience with external supplier change control Experience ... with Supplier Quality Management System Proven ability to work effectively with suppliers and cross-functional teams Six Sigma Greenbelt certification VETJOBSRequired Skills: Accountability, Accountability, Adaptability, Communication, Data Analytics,… more
- Cipla (Central Islip, NY)
- …issues, timely communication, collaborating with Supply Chain for inventory build, and proper escalation . Evaluate the risks of the Supply Chain and ensure risks are ... identified much in advance so they can be managed proactively without affecting operations. Staying Informed to Enhance Procurement Strategy through market analytics and insights Continuously monitor industry trends and developments within the pharmaceutical… more
- Cipla (Fall River, MA)
- …custodian of the project governance process. Responsible for stage-gate reviews and escalation of topics, as required. Responsible for maintaining a Cipla s version ... of project plan for all external partnerships. Responsible for drafting and delivering presentations to executive management. In collaboration with Cipla commercial, supply chain management and regulatory affairs, responsible for launch planning, launch risk… more
- Genmab (NJ)
- …that ultimately:Simplifies and accelerates study activities.May serve as an escalation point of contact between cross-functional study teams and site/network ... alliances for early engagement and ongoing issue resolution.Partner closely within Genmab (and CRO as applicable) to ensure a consistent and high-quality Sponsor experience.Supports high-quality clinical trial conduct and relationship quality through ongoing… more
- Home Depot (Hutchinson, KS)
- …Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of ... other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience. We are an Equal Opportunity… more
- NetApp (Morrisville, NC)
- **Job Summary** This position is for a Performance Escalation Engineer responsible for engineering level support to customers, customer support personnel, technical ... management, and field support staff that is focused on diagnosing, troubleshooting/debugging, and resolving NetApp customer storage solutions. You will work with Engineering Support, Development, and Product Managers to drive quality and success of these… more
- DESC (Seattle, WA)
- …clients and patients utilizing Hobson clinic and DBHC by employing various de- escalation skills and tactics, both verbal and hands-on approaches, while in ... all main operating areas of both Hobson and DBHC for client engagement and de- escalation purposes only. Be a welcoming presence and direct clients to the services… more
- Sandoz Group AG (Princeton, NJ)
- …responsibilities include, but not limited to: *Participate in Product Quality Escalation Meetings to facilitate the timely filing of Health Authority reports ... reports and recall investigations. *Coordinate follow-up activities from Product Quality Escalation meetings as part of the event investigation as required.… more
- CyrusOne (Totowa, NJ)
- …email and webmail within a defined timeframe. Supports initial communication and escalation to a Tier1 resource. Monitors infrastructure, alarm panels, network and ... handling all incoming phone calls from customers, Ticket creation and escalation . **Essential Functions:** + Initial point of contact (phone/emails/webmail) for all… more
- DESC (Seattle, WA)
- …and patients utilizing Hobson clinic and Pioneer Square by employing various de- escalation skills and tactics, both verbal and hands-on approaches, while in ... areas of both Hobson and Pioneer Square clinics for client engagement and de- escalation purposes only. Be a welcoming presence and direct clients to the services… more
- HEBREW HEALTH CARE INC (Hartford, CT)
- …the safety and security needs of patients and staff. Demonstrate use of de- escalation techniques when caring for agitated or violent patients. Maintains current de- ... escalation training Promptly responds to unsafe incidences to secure patient and protect their wellness. Possesses/demonstrates knowledge of emergency response… more
