- InterSources, Inc. (Albany, NY)
- …plans and detailed test cases. Develop or maintain user acceptance testing plans and help desk support guides. Develop detailed functional and system tests from ... Business Analyst Location: Albany, NY 12210 Duration: 2 - 3 years Contract Position Requirements 60 months' experience eliciting business requirements from… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 ** with GDIT. A career in enterprise ... EST** This position is pending funding. Our work depends on a ** Help Desk Analyst Tier 2 ** joining our IT Technology Development division within the NCIS… more
- TEKsystems (London, OH)
- We are seeking an experienced Help Desk Analyst with strong expertise in Citrix systems, Virtual Desktop Infrastructure (VDI), and Windows 11 environments. ... to close on Oct 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- TEKsystems (London, OH)
- …Virtual Desktop setup of the institution, which includes VDI, and others. * Help in organization and management of the business applications. * Determining the ... to close on Oct 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I**...2 + years of IT support experience in a Help Desk environment + Experience with Remedy… more
- State of Minnesota (St. Paul, MN)
- …**:** Position requires a minimum of two ( 2 ) years' experience as an IT Service Desk , Help Desk or technical support analyst that includes active ... Analyst ** **(3rd Shift)** **Job Class: Information Technology Specialist 2 ** **Agency: Minnesota IT Services** + **Job ID** :...years as NOC support, IT Service Desk , Help Desk or technical support analyst… more
- Robert Half Technology (Los Angeles, CA)
- Description Help Desk Analyst - Evening and Weekend...Week 2 : Wednesday-Saturday, 3 PM-12 AM As a Help Desk Analyst , you'll play a pivotal ... Experience: Minimum of 2 + years in a professional Help Desk environment handling and troubleshooting 25-35 incidents daily. Technical Proficiency: +… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I...least 2 years of experience in a help desk or technical support role. * ... to Windows 10 and Office applications. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Administer Active Directory accounts,… more
- Robert Half Technology (Mclean, VA)
- Description We are looking for a dedicated Help Desk Analyst I...of 2 years of experience in a help desk or technical support role. * ... Directory, Windows 10, and Office applications. * Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation. * Assist users… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This part-time position is ideal for individuals with a strong ... flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support. Responsibilities: * Provide Tier 2 technical support, addressing… more
- Bank of America (Pennington, NJ)
- Analyst I - Help Desk ...phone/chat. Chat channels provide technology support for up to 2 clients simultaneously. Client Care is our top priority. The ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/ Analyst -I Help - Desk \_25040781) **Job Description:** At… more
- Daisy Brand (Casa Grande, AZ)
- Help Desk Analyst Job Details Job...revenues annually. Daisy Sour Cream represents 1 out of every 2 sour cream purchases in the United States and is ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will ... efficiency of a dynamic organization. Responsibilities: * Deliver Tier 1 and Tier 2 technical support to ensure timely resolution of IT issues across various… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 -service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- Penn Medicine (Philadelphia, PA)
- …procedures and processes. Determines the best resolution workflow from scripts in the Help Desk knowledge management system. Based on the script selected, ... and/or management. Provides thorough documentation of all reported issues within the Help Desk tracking system. Ensures customer satisfaction with prompt action… more
- System One (Jersey City, NJ)
- …across IT support operations. Responsibilities + Provide system administration, troubleshooting, and Help Desk support for local and remote users; maintain user ... 2 + years of IT experience as a Support Analyst or System Administrator; experience using ticketing systems for...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst … more
- NuAxis Innovations (Washington, DC)
- **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings ** 2 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...2 ) + years of customer service experience. Service desk or call center experience preferred. **Does this opportunity… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst … more
