- ManpowerGroup (Green Oaks, IL)
- **Title:** Help Desk Level 1 **Location:** North Chicago, IL **Duration:** 12 Months | 100% Onsite **Pay Range:** $20/ hr to $23/ hr (On W2) We are ... looking for a **" Help Desk Level 1 ** " to join one of our Leading Healthcare Client. **Position Summary:** The Help Desk Level 1 will… more
- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- CVS Health (Chicago, IL)
- …And we do it all with heart, each and every day. **Position Summary** The Help Desk Associate ( Level 1 ) role is an integral part of our growing team. We ... are looking for a competent Help Desk Associate to provide fast and...technology and using it to solve problems + High level of organization, reliability, and independence + Orientation toward… more
- TEKsystems (Akron, OH)
- …test and prepare equipment; remain onsite to ensure smooth execution + Support Help Desk operations ( Level 1 & 2), including: + Imaging laptops using ... with conference room technology (Cisco, MS Teams, Office 365) + Help Desk support experience ( Level 1 & 2) + Familiarity with SCCM for imaging and… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 0 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Specialist, Mid- Level TS/SCI with Poly...because You are invited to be an owner from day 1 as we work together to bring our Dream to life. ... Full Time **Position Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector advancing the national security… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …department. This position is responsible tor supervising the day-to-day operations of the Help Desk and providing high- level technical customer support ... daily operations and makes daily task assignments of the Help Desk . Responsible for high level...physical is required. Job LocationsUS-IA-Cedar Falls Posted Date5 days ago(7/25/2025 5:03 PM) Job ID 2025-1438 # of Openings 1… more
- General Dynamics Information Technology (San Antonio, TX)
- …(STIG) guidance. **Requires:** 1 + years of directly related experience supporting help desk operations. Associates Degree in a related technical discipline, ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support, Help … more
- Paladin Technologies (Minneapolis, MN)
- …and troubleshooting of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of ... issues. + Escalation to level 2 or 3 staff as situations require more...+ 2+ years' experience supporting users in a remote help desk environment preferred. Preferred Qualifications +… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and...related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely… more
- IBM (University Park, PA)
- …and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first- level support for end users ... expertise** * 1 + year of experience in customer service or help desk role * Basic understanding of Windows OS, Microsoft Office Suite, and common… more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or Tier 3 operations, ... technical support team. + Experience developing and providing Service Level Agreements and Help Desk ...developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411)… more
- M. C. Dean (Warrenton, VA)
- …of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Help Desk System Specialist 1 ** to join our **Security and ... test procedures and results. Helping define and create system level access management in accordance with the customer's standards....and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …Family:** Help Desk **Skills:** Audiovisual Equipment,Call Center,Customer Service, Help Desk Support,Teleconferencing **Experience:** 1 + years of ... **Req ID:** RQ203344 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...related experience **Job Description:** Help Desk Technician I Transform technology into opportunity as… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * Supervises help desk operations at the shift or small help desk level . Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: ... **Req ID:** RQ204513 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- Centre Technologies (Houston, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage...+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS - 2200-0600 Sunday-Thursday...some cases. Required Certifications: + Security+ CE + PWS 9. 1 ( ITIL, A+, HDI-CSR, MS 365) TS/SCI and… more
- Trinity Health (Livonia, MI)
- …and efficiently within a specific timeframe in order to provide a defined level of service and availability to the customer. Provides initial support or escalates ... during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor… more