- Deloitte (Seattle, WA)
- …innovative business models, retooled program operations and industry-driven solutions. Work you'll doExperienced Service / Help Desk Manager on State Based ... required Preferred: + Presentation experience + SQL (Structured Query Language) + Help Desk Management + ITIL Service Management + Technical Documentation +… more
- Hilton Central School District (Hilton, NY)
- …(C) above. Position Start Date:07/01/2024 Application Deadline:06/03/2024 Civil Service Title: Help Desk Manager , Competitive Job Number: 2023-24 Help ... Hilton Central School District has a vacancy for a Help Desk Manager . This is...Qualifications Knowledge and Skills: + Eligible for a Civil Service appointment + Ability to effectively and positively interact… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Manager will coordinate,...desk employees in addition to supervising the existing help desk team. + Ensure service ... tickets, including answering questions from the help desk team and providing customer service . + Coordinate, monitor, log, track, resolve, and collect user… more
- Robert Half Technology (Lincolnwood, IL)
- Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure ... efficient operation of the service desk , improving customer experience, and maintaining...and Basic Troubleshooting. Requirements * Proven experience in a Help Desk Manager role or… more
- General Dynamics Information Technology (Washington, DC)
- …At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make meaningful contributions… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …**Experience:** 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Manager ** Seize your opportunity to make a ... Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Service ,Group...personal impact as a Service Desk Manager for Enterprise… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- TEKsystems (Denver, CO)
- …focus on both immediate issue resolution and eliminating future incidents. Skills: servicenow, help desk management, Customer service , Windows 10, Office ... support, Troubleshooting, Active directory, Supervisory skills Top Skills Details: servicenow, help desk management,Customer service ,Windows 10,Office… more
- InfraSource (Columbus, OH)
- …- above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will...Embody and apply core values: safety, quality, integrity, ownership, service , and team. + Good ability to interact in… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information...TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service ... Travel: None * * * CACI is seeking a Help Desk Manager to join...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- General Dynamics Information Technology (Washington, DC)
- …to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... At GDIT, people are our differentiator. As a Program Manager you will help ensure today is...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- Cecil College (North East, MD)
- …the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues that ... experience for faculty, staff, students, and community stakeholders. The manager is expected to address immediate issues and consider...practices for service management to ensure effective help desk operations. * Knowledge of cybersecurity… more
- Robert Half Technology (Wichita, KS)
- Description Job Description: Help Desk Manager Location: Wichita, Kansas (onsite) Company Overview: We are a leading provider of technology solutions for ... our clients. Position Summary: We are seeking an experienced Help Desk Manager to oversee...vendor relationships to ensure timely and effective support and service . + Handle parts ordering and maintain inventory to… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift...Customer service and/or support experience working in a Help Desk , Service Desk , or ... Type of Travel: None Anticipated Posting End: The Integrated Service Center Account Manager will provide front...**Security+ certification required** + **3+ year of experience in Help Desk support and/or system administration** +… more
- University of Miami (Miami, FL)
- …University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk . The Sr. Manager , IT ... Help Desk , including prioritizing and delegating tasks. + Monitor Help Desk metrics to ensure that service level agreements (SLAs) are met. + Ensure… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... + Developing and implementing service desk policies, procedures, and best practices...systems, or other technology-related field + 6+ years of help desk or relevant IT experience +… more
- HCA Healthcare (Henderson, NV)
- …of the range. **Introduction** Do you have the career opportunities as a Regional Front Desk Manager you want with your current employer? We have an exciting ... Do you want to work as a Regional Front Desk Manager where your passion for creating...with the accounts receivable department. + Oversee all front desk procedures and help implement changes as… more
- ManTech (Norfolk, VA)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in ... + Manages the staff and operations of a technical help desk . + Ensures team members are...problem areas. + Develops and optimizes processes to achieve service level requirements and performance goals. + May act… more
- Insight Global (Dover, DE)
- Job Description A large utilities company is looking for a Service Desk Manager to take over their team. The Service Desk Manager is responsible ... technical experience in IT with a strong background in all aspects of help desk customer service . * 5 years' current management experience that demonstrates… more