- Montage Marketing Group (MD)
- …or Remote Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for a great ... Job Title: Operations Center Help Desk Manager Location:...Experience leading help desk , support desk , or other customer service call center… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual...training, performance evaluation, and scheduling. + Develop and implement help desk policies, procedures, and service… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to ...Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with...MCSA) may be considered. + Experience: 5+ years of help desk or IT operations experience, with… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers,… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and...you will work closely with staff and customers to help resolve the most difficult and high visibility events.… more
- Robert Half Technology (Voorhees, NJ)
- Description We are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk Manager , you will be responsible ... for overseeing our service desk team and ensuring our IT support processes are...service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will ... manage the entire service desk operation for network, cloud/platform/system/application, and...position works closely with the staff and customers to help resolve the most difficult and high visibility events.… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are...and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas.… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance...Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of… more
- V2X (Reston, VA)
- …(Desired) + Experience utilizing Microsoft Office products (Required) + Familiarity with the National Help Desk Service Manager (NHDSM) Tool (Desired) + ... Strong organization skills + Ability to work effectively in a team environment + Excellent communication and inter-personal skills + Monthly Travel to GA and/or CA required. + What We Bring + At V2X we strive to be market competitive in our total reward… more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for a skilled Help Desk Manager to lead and develop a regional IT Service Desk team in Grand Rapids, Michigan. This ... service delivery. Responsibilities: * Lead and mentor a regional IT Service Desk team to ensure exceptional service and responsiveness. * Monitor ticket… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …culture. Cedar Falls Utilities is currently recruiting for a full-time Help Desk Supervisor to join our Customer Service & Business Development department. ... is responsible tor supervising the day-to-day operations of the Help Desk and providing high-level technical customer support service to CFU subscribers… more
- Marriott (Chicago, IL)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:**...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also...detail oriented, friendly support and training. * Maintain detailed service tickets and IT documentation using ITSM tools. *… more
- General Dynamics Information Technology (San Antonio, TX)
- …hints. ** Help Desk Performance** - Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support, Help … more
- Robert Half Technology (Omaha, NE)
- Description We are looking for an experienced Help Desk Manager /Endpoint Services Supervisor to oversee a dynamic IT support team in Omaha, Nebraska (onsite ... fostering a collaborative, customer-first culture. Responsibilities: * Lead and mentor the Service Desk team, providing training and opportunities for skill… more
- KBR (Colorado Springs, CO)
- …development and security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level agreements (SLAs) and key ... Title: Help Desk Support Lead Belong. Connect....dynamic and collaborative atmosphere where cross-functional teams of product manager , engineers, developers, and defense experts work in unison.… more