- SAIC (Washington, DC)
- …excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to join the Machine-assisted Analytic ... with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are not limited to: + Provide… more
- Centre Technologies (Houston, TX)
- …expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Chenega Corporation (Arlington, VA)
- …experience in lieu of a degree + 5+ years of experience in an IT support / help desk role with Tier II responsibilities + CompTIA Security+ or equivalent ... to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier ...technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk … more
- M. C. Dean (Norfolk, VA)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming… more
- COMSO, Inc (Fort Meade, MD)
- …+ Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a ... small team providing service availability monitoring and help desk support for internet-like...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... that values your technical ambition? We are seeking a Help Desk Specialist to support ...mission-focused customer by providing vital technical and administrative IT support . In this role, you will deliver Tier… more
- CACI International (Arlington, VA)
- …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with senior ... Customer Support Specialist Job Category: Information Technology Time Type:...deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst...is looking for a Senior Tier 2 Help Desk Analyst to fill a position… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II**...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an ... the seamless operation of our IT systems. As a Tier II Help Desk Technician...years of experience in a Tier II Help Desk or similar technical support...in a Tier II Help Desk or similar technical support role. +… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton,...of entry for support requests within the 24/7 Tier 1 service desk at the Support ... requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt...part of the team delivering a professional and effective support center capability, handling calls and contacts for incident… more
- Insight Global (New York, NY)
- …Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... of a virtual Tier 1, a virtual Tier 2 Application Support team and now... 1, a virtual Tier 2 Application Support team and now onsite Tier 2...help as well. Since this is a 365 desk there will be some US holidays that the… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information ... 0-2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System...step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- …emerging applications. Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In this role, you ... Tier 2 Help Desk ... Tier 2 Help Desk Technician Beltsville, MD 20705...projects run by Project Managers. * Coordinate resources to support carrier services representatives and providers. * Coordinate subcontractors… more
- M. C. Dean (District Of Columbia, DC)
- …systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with ... 2 is responsible for the day-to-day management, maintenance, and support of the organization's IT infrastructure, including servers, virtualization, and… more
- TekSynap (Washington, DC)
- …join our team supporting US International Trade Commission's Information Technology Service Desk Support Services contract. The contract provides and operates an ... support services for hardware and software. + Implement Tier 0 self-service capability for user password resets, frequently...tickets and provide daily updates. + Provide a service desk call center support from 0600 -… more
- M. C. Dean (District Of Columbia, DC)
- …and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, ... 1 is responsible for the day-to-day management, maintenance, and support of the organization's IT infrastructure, including servers, virtualization, and… more
- IBM (University Park, PA)
- …seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical issues. ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support...* 1+ year of experience in customer service or help desk role * Basic understanding of… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an...and Professional Expertise + One to two years in a Help Desk /IT Support related role + ... of service we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to build… more
- Robert Half Technology (Nashville, TN)
- …currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for ... satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging… more