- CAI (Trenton, NJ)
- …ID Number** R5587 **Employment Type** Full time **Worksite Flexibility** Hybrid **Job Summary** The Help Desk Technician II will resolve elevated ... skills and computer knowledge, apply now. **Job Description** We are looking for a ** Help Desk Technician II ** to provide top-notch software support and… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end ... users in Washington, District of Columbia. This role involves troubleshooting complex issues, maintaining systems, and delivering outstanding customer service. If you enjoy solving technical challenges and thrive in a dynamic environment, we encourage you to… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …We offer competitive compensation and benefits packages for our Team Members. IT Technician II - Help Desk The IT Technician II - the tactical IT ... as well as other IT related tasks. The IT Technician is the face of IT to the business,...executing day to day responsibilities. + Follow IT Support Technician work schedule to ensure adequate coverage for 24x5… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This includes ... budget accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- PennyMac (Westlake Village, CA)
- …achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Help Desk Technician will provide primary client support to ... website and data tool maintenance/enhancement, and project management support. The Help Desk Technician will : + Provide front-line technical support… more
- Robert Half Technology (Atlanta, GA)
- …update knowledge base articles Requirements 2+ years of experience in a technical support or help desk role Strong knowledge of AD, O365, and Windows OS (10/11) ... a reputable organization based in Atlanta, GA, is seeking a Tier II Support Technician to provide advanced technical support to end users. This role focuses… more
- Jennie Stuart Medical Center, Inc. (Hopkinsville, KY)
- …Work includes using independent judgment in classifying problems, determining severity/impact and prioritizing resolutions to lessen impact, providing technical ... advice, correcting hardware and software problems, and providing assistance to users and technical personnel through remote administration of network and use of system monitoring tools, and coordinating problem resolution activities with user, technical and… more
- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions ... as needed in a healthcare system with a 24 hour, 7 days a week coverage requirement. Responsible for evaluating PC and printer troubleshooting, maintenance repair and installation, hardware and software configurations, product documentation, internet/specialty… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an ... contributing to the seamless operation of our IT systems. As a Tier II Help Desk Technician you will play a vital role in providing second-level… more
- Robert Half Technology (Marlton, NJ)
- …a client-focused managed services provider where relationships matter more than transactions. As a Level II Help Desk Technician , you'll be the go-to ... expert for resolving technical issues, supporting end users, and ensuring smooth day-to-day operations across various client environments. This role blends remote troubleshooting with occasional on-site visits, offering a mix of technical challenge and… more
- TekSynap (Washington, DC)
- …skills. + Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US ... tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday...certification + 4+ years of experience in a Tier II or equivalent technical support role. + Proficient in… more
- AeroVironment (Simi Valley, CA)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician II is part of the Information Technology Service Desk Team and is the ... position is the first point of contact for users who contact the service desk team through phone, email and ticketing system to ensure that users receive appropriate… more
- SAIC (Germantown, MD)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting ... and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / ...(VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and ... link in your status update to LinkedIn. Job Title Help Desk Technician / ...Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem resolution for all… more
- Robert Half Technology (Nashville, TN)
- …Support Engineers and other internal service teams to ensure seamless issue resolution. + Mentor Help Desk Technician I staff to enhance their technical and ... issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk team. The hours worked would be 12 pm CST - 6 pm CST,… more
- State of Massachusetts (Boston, MA)
- …an experienced systems support and customer service professional to serve as the*WIC Program Help Desk Technician *. As an essential member of the Special ... Development* **Organization:** **Department of Public Health* **Title:** *WIC Program Help Desk Technician * **Location:** *Massachusetts-Boston-250… more
- Robert Half Technology (Menomonee Falls, WI)
- Description We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local ... Managed Service Provider (MSP). The ideal candidate has previous experience working within an MSP environment or providing direct client support during onsite escalations. This role requires a strong understanding of IT technical support and exceptional… more
- Robert Half Technology (Minneapolis, MN)
- Description We are seeking a dedicated and knowledgeable Help Desk Level 2 Support Technician to a great team. The ideal candidate will be passionate about ... delivering outstanding technical support and have a strong understanding of customer service best practices. This position is critical in providing second-level support for our library clients, troubleshooting complex technical issues, and maintaining a high… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...Desk Specialist to provide timely and professional Tier II support to users. To be successful in this… more
- General Dynamics Information Technology (El Segundo, CA)
- …part in improving how agencies operate. At GDIT, people are our differentiator. As a Service Desk Technician , you will help ensure today is safe and tomorrow ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Computers,Remote Support,Troubleshooting **Certifications:**… more