- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... meaningful part in improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information ... years IT experience; MS, 0-2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our Task Order proposal on the… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an excellent ... contributing to the seamless operation of our IT systems. As a Tier II Help Desk Technician you will play a vital role in providing second-level support… more
- SAIC (Washington, DC)
- …objectives while delivering mission excellence on programs of national importance. SAIC is seeking ** Tier 3 Help Desk Support Specialists** to join the ... upon contract award, with an anticipated decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are not limited… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Location: Camp Pendleton, CA Position Type: Full-Time, Non-Exempt Salary Range: $55,000 - $60,000 Security Clearance ... point of entry for support requests within the 24/7 Tier 1 service desk at the Support...requests from Fleet Marine Forces and other DoD Agencies, help ascertain the nature of the request and attempt… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. ... of emerging applications. Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In this role, you… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay ... on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval… more
- IBM (University Park, PA)
- …**Your role and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support ... timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams...* 1+ year of experience in customer service or help desk role * Basic understanding of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- General Dynamics Information Technology (Arlington, VA)
- …Level:** Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- The Help Desk tier II role is to provide end user support and maintenance within the organization's desktop and store computing environment. This includes ... budget accountability. However, through performance of its essential job duties, the Help Desk Tier II can impact company costs and profitability. **REPORTS… more
- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Chenega Corporation (Arlington, VA)
- …technology and take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a ... experience in lieu of a degree + 5+ years of experience in an IT support/ help desk role with Tier II responsibilities + CompTIA Security+ or equivalent DoD… more
- Koniag Government Services (Washington, DC)
- …time off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- NuAxis Innovations (Washington, DC)
- …Ensure SLA compliance and drive user satisfaction. + Mentor and coach help desk technicians. + Interface with Tier 2 leadership to escalate systemic issues. ... a Full-Time position. **Overview:** The Senior Technical Lead for Tier 1 will oversee service desk operations,...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- ProSphere Tek (San Antonio, TX)
- …problem and using/finding solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite ... solutions to complex issues. Candidates will also be able to handle tier 1 help desk items when necessary, and will perform onsite installations… more
- Robert Half Technology (Medford, OR)
- Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR - We're on the lookout for an experienced Tier 3 Help Desk ... non-technical users + Collaborating closely with internal teams and stakeholders to ensure top- tier IT performance What We're Looking For: + Proven experience in a … more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk ... Tier 1 to Tier 2. * Act as a member of the Tier 1 Help Desk , providing end-user support. * Anticipated split between the helpdesk lead role and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …Familiarity with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more