- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst...Level Agreement Reports to the client. * Report Helpdesk status to management team. * Ensure smooth coordination ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk… more
- General Dynamics Information Technology (Wallops Island, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Database Analyst Associate **- Helpdesk Tech - Secret Clearance** Deliver ... our clients turn data into action as a Database Analyst Associate at **GDIT.** Your work will provide transformative...not required. * **Required Technical Skills:** Knowledge in Layer 1 switching systems. * Security Clearance Level … more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls,… more
- Motion Recruitment Partners (Norcross, GA)
- Helpdesk Support Norcross, Georgia **Onsite** Contract $20.5/hr - $20.5/hr Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, ... desk/call center. + College Degree or equivalent work experience required. + 1 year of experience with incident and problem-tracking service management software. +… more
- Link Solutions Inc (Frederick, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of the US Army PEO ... + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the functionality and efficiency...related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely… more
- State of Michigan (Lansing, MI)
- …(10) level in state service. Alternate Education and Experience Departmental Analyst 9 - 12 Educational level typically acquired through completion of ... Departmental Analyst 9-P11 (MDOT SIGMA Analyst ) Print...Michigan Department of Transportation (MDOT) on the MDOT SIGMA Helpdesk team, with a focus on the Accounting Services… more
- Deloitte (Las Vegas, NV)
- …of the results of the monitoring solutions, asses escalated outputs and alerts from Level 1 Analysts + Perform web hunting for new patterns/activities. + Advise ... to secure success. Work You'll Do As a Fusion Level 2 Analyst , you will support the...plug-ins, etc. + Perform peer reviews and consultations with Level 1 analysts regarding potential security incidents.… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... company. Key Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware,… more
- TEKsystems (Austin, TX)
- Description Position: Helpdesk Technician Location: Austin, TX - 2309 Gracy Farms Lane, Austin, Texas, 78758, United States Number of Positions: 1 Start Date: ... see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to...opportunity to work 2 days remote a week. Mid Level : Skills equiv. to 3-5 years in comparable position.… more
- MyFlorida (Tallahassee, FL)
- …Estimator Tool (https://compcalculator.myflorida.com/) Department of Children and Families Entry Level Helpdesk Agent Anticipated Vacancy The Office of ... OFFICE AUTOMATION ANALYST - 60062267 Date: Jul 22, 2025 The...Information Technology Services is looking for a detail-orientedTechnical Helpdesk Agentto join our team. This position is located… more
- Kimley-Horn (Pleasanton, CA)
- …with a friend (https://careers-kimley-horn.icims.com/jobs/19087/information-technology- analyst /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834442239) Share ... **Overview** Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Pleasanton, California CA office! This...IT support of the local office and providing IT helpdesk support to end-users across the region/firm. + Provide… more
- City of New York (New York, NY)
- …school or working. The Workforce Connect division is seeking aa Data Systems Analyst to join the Workforce Policy, Integration and Operations team, to offer ... process of requesting and tracking system enhancements and The Analyst will represent the work unit at meetings and...team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite… more
- Children's Mercy Kansas City (Kansas City, MO)
- …+ Helpdesk International Customer Service Representative certification (HDI-CSR) Preferred 1 Year Benefits at Children's Mercy The benefits plans at Children's ... of children beyond the walls of our hospital. Overview Service Operations Analyst is responsible for day-to-day analysis, participation, and completion of Tier … more
- Elevance Health (Nashville, TN)
- …to level 3 and 4 change and problem requests without supervision. + Leads level 1 and 2 incident recoveries and root cause analysis. + Supports customer ... **Cyber Security Analyst Senior** **Location:** This role requires associates to...Senior** **Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Service Desk Tier 1 support work that includes system monitoring and Tier 1 level troubleshooting of IT issues through Incidents, Requests, and support phone ... calls and/or chats. Associate Analyst follows established processes and procedures in the form...Qualifications + Associate's Degree in technical focus preferred and 1 year of experience in customer service strongly preferred.… more
- MyFlorida (Tallahassee, FL)
- …08/31/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and ... OFFICE AUTOMATION ANALYST - 60000388 Date: Jul 24, 2025 The...other FCS (Family and Community Services) systems. Minimum of 1 year experience Experience in a fast-paced Customer Service… more
- Deloitte (Las Vegas, NV)
- …confidence, and proactively manage to secure success. Work You'll Do As a SOC Analyst , you will support the Security Operations Center (SOC) as the first line of ... the monitoring of real-time channels or dashboards, periodic reports, email inboxes, helpdesk , or other ticketing systems, telephone calls, and chat sessions. +… more
- TEKsystems (Halethorpe, MD)
- …) 4am-1pm 2) 5am-2pm Monday - Friday (In-Office) 1 ) 6am-3pm 2) 8am-5pm Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of experience ... Description The Service Desk Analyst has a very wide array of tasks...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Shift Openings:… more
- RTX Corporation (Great Falls, MT)
- …together, we're redefining the future of aerospace We are seeking an onsite **Network/Security Analyst ** to fulfill duties as part of a 24/7 operational helpdesk ... SCI eligibility.** **What You Will Do:** + Perform Tier 1 and 2 trouble analysis in an Enterprise IT...include nights, weekends and holidays. + DoD 8570 IAT Level II certification (Security+ or CISSP preferred) is required… more
- City of New York (New York, NY)
- …Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System ... Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with...service requests tickets in a timely manner, with appropriate level of information throughout the entire life cycle of… more