- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon **Position ... . **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...Level Agreement Reports to the client. * Report Helpdesk status to management team. * Ensure smooth coordination… more
- Chenega Corporation (Washington, DC)
- IT Helpdesk Technician III - VIP Support Analyst Washington, DC Join our Talent Network IT Helpdesk Technician III - VIP Support Analyst Washington, DC ... cutting-edge technology and taking your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with...Other duties as assigned Qualifications: + Bachelor's degree and 2 + years of relevant experience; or + Associate and… more
- Motion Recruitment Partners (Irondale, AL)
- …and repair (crawling under desks, packing/unpacking PCs, shipping of hardware) + Provide level 2 support for PCs, printers, scanners, aircards and PDA devices. ... IT Helpdesk /Systems Support Irondale, Alabama **Onsite** Contract $21/hr -...in Birmingham, Alabama? We have an IT System Support Analyst opening that might be a fit. In this… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound… more
- Deloitte (Las Vegas, NV)
- …with confidence, and proactively manage to secure success. Work You'll Do As a Fusion Level 2 Analyst , you will support the Security Operations Center (SOC) ... of real-time channels or dashboards, periodic reports, email inboxes, helpdesk or other ticketing systems, telephone calls, and chat...the monitoring solutions, asses escalated outputs and alerts from Level 1 Analysts + Perform web hunting for new… more
- Link Solutions Inc (Frederick, MD)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of the US Army PEO ... + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the functionality and efficiency...They will work as part of Tier 1 and 2 service teams to ensure a timely response to… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... company. Key Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware,… more
- TEKsystems (Austin, TX)
- …an Onsite interview) Note: Manager likes to see candidates that have at least 2 -3 years of Helpdesk experience in an enterprise environment. Candidate need to ... Description Position: Helpdesk Technician Location: Austin, TX - 2309 Gracy...metrics, they will be granted an opportunity to work 2 days remote a week. Mid Level :… more
- Zions Bancorporation (Midvale, UT)
- …+ Create and maintain documentation and training materials related to projects + Assist with helpdesk queue as level 2 support for escalated issues + ... a Bachelor's finance, technology or a related field and 2 + yrs business analyst experience in banking process analysis, gathering and documenting business… more
- City of New York (New York, NY)
- …school or working. The Workforce Connect division is seeking aa Data Systems Analyst to join the Workforce Policy, Integration and Operations team, to offer ... process of requesting and tracking system enhancements and The Analyst will represent the work unit at meetings and...team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite… more
- Elevance Health (Nashville, TN)
- …to level 3 and 4 change and problem requests without supervision. + Leads level 1 and 2 incident recoveries and root cause analysis. + Supports customer ... **Cyber Security Analyst Senior** **Location:** This role requires associates to...services, which may include server, desktop, software, network, database, helpdesk components. **How you will make an impact:** +… more
- Bright Horizons (Newton, MA)
- …as well external customers. Through a variety of means, the Senior Business Analyst will gather and document these requirements and serve as a communication bridge ... Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high- level information into details, abstract up from low- level … more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... medical services. Job Summary As an IT Customer Support Analyst , you will plan, install, troubleshoot, and perform...as required. + Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. +… more
- Deloitte (Las Vegas, NV)
- …needed mitigation. + Escalate potential security incidents to client personnel or Level 2 Analysts, implement countermeasures in response to others, and ... to secure success. Work You'll Do As a SOC Analyst , you will support the Security Operations Center (SOC)...of real-time channels or dashboards, periodic reports, email inboxes, helpdesk , or other ticketing systems, telephone calls, and chat… more
- MyFlorida (Tallahassee, FL)
- …08/31/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and ... OFFICE AUTOMATION ANALYST - 60000388 Date: Jul 24, 2025 The...the application. Preferences will be given to those with 2 or more years working in FSFN or troubleshooting… more
- City of New York (New York, NY)
- …tools (ie Service Now, Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2 + years of experience with creating IT Service ... Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System… more
- TEKsystems (Halethorpe, MD)
- … 2 ) 5am-2pm Monday - Friday (In-Office) 1) 6am-3pm 2 ) 8am-5pm Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of experience ... Description The Service Desk Analyst has a very wide array of tasks...quick password reset that require very little effort, to mid- level troubleshooting to triage and/or resolve issues. Shift Openings:… more
- TEKsystems (Johnson City, TN)
- Job Summary: We are seeking a proactive and technically skilled IT System Support Analyst to join our IT team. This role is responsible for providing advanced ... IT tools, and a customer-first mindset. Key Responsibilities: + Provide Tier 2 support for escalated technical issues related to hardware, software, and peripherals… more
- RTX Corporation (Great Falls, MT)
- …together, we're redefining the future of aerospace We are seeking an onsite **Network/Security Analyst ** to fulfill duties as part of a 24/7 operational helpdesk ... **What You Will Do:** + Perform Tier 1 and 2 trouble analysis in an Enterprise IT environment. +...include nights, weekends and holidays. + DoD 8570 IAT Level II certification (Security+ or CISSP preferred) is required… more
- TEKsystems (Akron, OH)
- …meetings to resolve any issues on the spot + Assist Level 1 and Level 2 Helpdesk operations, including ticket management and laptop onboarding for new ... Overview We are seeking a dynamic Digital Collaboration Analyst to ensure seamless audiovisual and conference room experiences across the organization. This role… more