- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- CoreSite (Denver, CO)
- …work experience. + 5+ years of IT support experience, with at least 2 + years in a helpdesk leadership or team-lead role preferred. + Information Technology ... IT leaders to implement efficiencies and self-service enhancements. + Provide first- level support for printers, multifunction devices, and audio/visual systems,… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- State of Georgia (Barrow County, GA)
- …assistance/accommodation is needed in the application/interview process. POSITION: PART-TIME HELPDESK TECHNICIAN REPORTS TO: Technology Support Supervisor HOURLY ... support groups for resolution when needed, but the HelpDesk Technician is responsible to ensure that the user...resolution entered upon completion of the job. . Resolves Level 1 and 2 work orders. Elevates… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- TekSynap (Arlington, VA)
- …+ Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve,...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Tier 1 Helpdesk Technician (EITAAS-2025-24286): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. ... The ideal technician will have 2 + years of IT help desk experience with a...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0417 ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- Insight Global (Denver, CO)
- …engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting anywhere in Colorado. You will be ... Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs.… more
- Trace Systems Inc (Shaw AFB, SC)
- …contract requirements, US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE: + Responding to help ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...Associates degree in Computer Science or related field; or 2 + years' IT Help Desk Support experience,… more
- Insight Global (Coral Springs, FL)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements . 1- 2 years in helpdesk or technical support , ideally with an MSP . ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our...resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks… more
- Insight Global (Braddock, PA)
- …9000 (v3.0 or higher) Milestone XProtect Corporate (2022 or higher) Software House Level 2 C*Cure 9000 Installer/Maintainer Certification Milestone certification ... Job Description We are looking for an ESS Helpdesk Technician to join the team immediately. This...ticket status, common issues, and resolution times. Troubleshoot and support : C*Cure 9000 (v3.0 or higher) access control systems… more
- Kennedy Krieger Institute (Baltimore, MD)
- …desk. Answer calls and address user concerns in a helpful and courteous manner. 2 . Provide end user support and serve as primary contact for software-related ... Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department...all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved… more
- TEKsystems (El Paso, TX)
- …to have, not required. This is a combination of level 1 and level 2 Helpdesk /Tech Support . Top tickets will be pw reset, permission, printers/network ... and procedures. - "Jack of all trades" as they'll be working as onsite support . Experience Level Intermediate Level Job Type & Location This is a Contract to… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …ID:** J0925-0346 **Employment Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing ... for the Defense Agencies Initiative (DAI). This role includes managing a helpdesk to support 6,000-6,500 users, ensuring seamless communication with DAI… more
- L3Harris (Greenville, TX)
- …Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests ... Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to...support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will… more
- Montage Marketing Group (Rockville, MD)
- …* Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk ... teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and...* Knowledge of government IT regulations (NIST 800-53, CMMC Level 2 & FISMA). * Certifications in… more
- Graebel Companies, Inc. (Aurora, CO)
- …is responsible for fielding trouble calls, providing proficient hardware and application level support to users to include providing communication/training to ... $27/hr to $30/hr. Essential Duties and Responsibilities + Provide helpdesk support and resolve problems to the...support expierence. + General Work Experience: 0 - 2 years experience in an IT Support … more
- AireSpring (Irvine, CA)
- …Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that ... a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint… more