- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... support to end users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential… more
- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support ... for the ITS HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- SATCOM Helpdesk Technician Aberdeen Proving Ground, MD...In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for ... are currently hiring for a dynamic and experienced SATCOM Helpdesk Technician . Clearance:Active DoD Secret Clearance Work...supported systems and will facilitate escalation to Tier 3 as needed + Support and review applicable… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... documentation of inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and electronic Helpdesk… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- Helpdesk Technician The Opportunity: Your combination of...to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n or with ... the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in...knowledge and working and general industry knowledge. As a Helpdesk Techni cia n on our team, you'll collaborate… more
- Chenega Corporation (Washington, DC)
- IT Helpdesk Technician II - Desktop Support Washington, DC Join our Talent Network IT Helpdesk Technician II - Desktop Support Washington, DC Are you ... the Federal marketplace. Chenega Agile Real-Time Solutions (CARS) is seeking anIT Helpdesk Technicians II to provide in-person desktop support for users located at… more
- Chenega Corporation (Washington, DC)
- IT Helpdesk Technician II (On Call Rotation) Washington, DC Join our Talent Network IT Helpdesk Technician II (On Call Rotation) Washington, DC - Remote ... marketplace. Chenega Agile Real-Time Solutions (CARS) is seeking aHelpdesk Technician IIto provide remote Tier II support...is seeking aHelpdesk Technician IIto provide remote Tier II support in on-call rotation for FCC systems.… more
- Chenega Corporation (Washington, DC)
- IT Helpdesk Technician III - VIP Support...AV/IT setup for meetings and conferences + Coordinate with Tier III teams for escalated support + Maintain strict ... Analyst Washington, DC Join our Talent Network IT Helpdesk Technician III - VIP Support Analyst Washington, DC Are you ready to enhance your skills and build… more
- TEKsystems (Kansas City, KS)
- …City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire ... basic to moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use specific software, electronic… more
- AssistRx (Maitland, FL)
- …to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and laptops, and ... troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction to our user… more
- TEKsystems (Fall River, MA)
- …and servers. + Escalate issues that are of higher difficulty to the next tier of support. + Support IT projects that require interaction with customers as needed. ... Education + Associates degree or the recognized equivalent in education and experience. Bachelor's degree preferred. Technical Experience (1+ year of the following) + Strong understanding of Windows desktop operating systems. + Familiarity with Active… more
- TEKsystems (Frankfort, KY)
- …REQUIREMENTS: . 2+ years in any of the following areas: Information Technology, Installation Technician , Helpdesk - Tier 1+, Network Operations Center ... Technician KNOWLEDGE & EXPERIENCE . Ability to identify and troubleshoot defective equipment . Determine and resolve hardware issues prior to deployment . Possess network room knowledge and experience ATTRIBUTES . Effective interpersonal skills . Effective… more
- TEKsystems (Raleigh, NC)
- Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a ... with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work… more
- Envita Medical Center (Scottsdale, AZ)
- Job Title: IT Support Specialist / Cabling Technician ( Tier 2) Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101) ... hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200 employees at...multiple locations in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop… more
- Access Dubuque (Dubuque, IA)
- …Supply Co** 1 Positions ID: 74448 Posted On 07/16/2025 **Job Overview** As an IT Technician Tier I at Crescent Electric, you will be responsible for the day ... IT Technician - Tier I **Crescent Electric...resolution and follow-up for user problems coming from the Helpdesk Coordinators, Supervisor, Manager, and/or end user requests, referring… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician Beltsville, MD 20705 Clear Connection is the trusted technology partner that businesses have been relying on for 30+ years. Guided by ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician to support...This position will follow all procedures outlines in the Helpdesk roles and responsibilities. Responsibilities: + Handle all aspects… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- TEKsystems (Trenton, SC)
- Description: We are seeking a customer-focused and technically skilled Tier 1 Helpdesk Technician to provide first-level support for end-users in a ... including wireless connectivity, VPN access, and telecommunication systems. + Respond to helpdesk tickets, emails, and calls in a timely and professional manner,… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients with ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more