- BigBear.ai (Tysons Corner, VA)
- … Tier 1 helpdesk support for end-users Work in collaboration with Tier 2 and 3 technicians Provision and deprovision accounts Setup and maintain devices ... Overview BigBear.ai is seeking a talented IT Technician who can support the company's need to...remote management Cloud technologies (Office 365, Azure, AWS, etc.) Helpdesk ticketing systems (Remedy, Heat, ConnectWise, Autotask, etc.) L2… more
- Cayuse Holdings (Pendleton, OR)
- …monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform ... $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_ **Category**… more
- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....regarding the GETS Platform. + Provide technical guidance to Tier I and II personnel. + Isolate and advise… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- TEKsystems (Baltimore, MD)
- …Technician to support the user. This person will be responsible for taking tier1 and tier 2 ticket. The issues will vary from technical issues such as server ... configurations, hardware and software troubleshooting. Also, resetting passwords, creating accounts, and deleting users within Active Directory. There will be some basic networking issues in there as well so being able to understand that will be critical. This… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician ( Tier 2 ) is a full-time position within the Information Technology Department responsible for supporting the IT needs ... or Azure Certifications. *Microsoft 365 administration and applications. *Linux system administration. 2 . Three years prior helpdesk or position experience. 3. A… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Marana, AZ)
- Description Robert Half's client in Marana, Arizona is seeking a Help Desk Tier 2 Technician . The primary responsibilities are to provide technical ... to the Director of IT but will work directly with the Senior PC/ Helpdesk Technician . This position will split its time between Marana and Tucson sites. You may… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service ... , Customer Service Technician , Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst, Software Support, etc. Powered by JazzHR more
- TEKsystems (Los Angeles, CA)
- …and providing support to the Helpdesk * Candidate is expected to resolve all tier 2 work and work with the Systems Administrator to resolve tier ... 3 Mac and Media related support requests companywide. * Partner with the Systems Administrator to implement and deploy Mac and Media standards; build, configure, test, secure, deploy, update, manage, inventory, and optimize Mac, Windows and Media environment *… more
- Linchpin Solutions, Inc. (Tampa, FL)
- Satellite Communications Technician Tampa, FL Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software ... be! We are currently hiring for a dynamic and experienced Satellite Technician . Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work… more
- HCA Healthcare (St. Petersburg, FL)
- …meet their educational goals. This position is for a Tier 1 IT desktop support Technician with at least 2 years of experience that can handle the demand of ... to care for the lives of many. Jump-start your career as a IT Support Technician today with Galen College of Nursing. **Benefits** At Galen College of Nursing, we… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team to ... years of related experience **US Citizenship Required:** Yes **Job Description:** Field Technician II GDIT is your place to make meaningful contributions to… more
- Link Solutions Inc (Frederick, MD)
- …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD. +...systems, related hardware and software, and standard applications; provide helpdesk information and support; determine the cause of the… more
- TEKsystems (Olathe, KS)
- …simple issues and escalates issues that cannot be resolved in fifteen minutes to a tier 2 Help Desk level. *Create, modify and/or delete user accounts per ... from home 4 days a week. Description: Client is looking for a help desk support technician to add to their service desk. The help desk technician is the first… more
- ProSphere Tek (Landover, MD)
- …and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, ... (PSI), referred to as PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT...resolution skills for federal government client(s) strongly preferred. + 1- 2 years of practical work experience providing general IT… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first, ... Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support… more
- Randstad US (Lake City, FL)
- …Systems, or another related field. Or equivalent work experience Experience Typically has 2 to 5 years of IT work experience with demonstrated working knowledge of ... the customer. Assigns service desk tickets to the appropriate technician or group for proper resolution and ensures all...development for other Technicians as needed or assigned. Provides Tier III advanced support for other Technicians as needed… more