- Monster (Leesburg, VA)
- …a Week Onsite) As a(n) Desktop Support - I you will: Job Description: Deliver Tier 1 technical support to approximately 10,000 users, addressing issues such as ... Contact for end user issues. Manage, Distribute, and escalate helpdesk tickets as needed to other teams for action....of 1 year of experience in a Tier 1 technical support role. Requirements: Proficiency… more
- Monster (Montgomery, OH)
- Job Title: Systems Administrator Job Location: Cincinnati Ohio 45249 Onsite...Intune 3 Years of Service Desk Support at a Tier 2 or higher level 1 -2 Years ... Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job Description: We are seeking a… more
- Monster (Kirkland, WA)
- …routing, and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems . Helpdesk Oversight - Serve as the primary liaison and escalation ... Job Description Job Title: Senior IT Infrastructure & Systems Engineer Location: Rockville, MD Position Overview We...point for the outsourced helpdesk provider (RAKE Digital). - Monitor and review user… more
- Insight Global (Farmers Branch, TX)
- …a detail-oriented and customer-focused Temporary Helpdesk Support Technician to provide Tier 1 technical support and assist with the setup and configuration ... experience with Apple device configuration and deployment. Key Responsibilities . Provide Tier 1 technical support for end-users, including troubleshooting basic… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Insight Global (Ithaca, NY)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop ... engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new york. This position is 95% remote… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...off-hour on-call support as scheduled. + Educates other information systems staff on existing desktop/ helpdesk technology. +… more
- Trace Systems Inc (Shaw AFB, SC)
- …SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... This position is pending contract award. Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract… more
- Robert Half Technology (Nashville, TN)
- …hardware, software, and network systems , serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...complex issues, and ensuring the efficient operation of IT systems . This is a contract position that offers an… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...with a broad understanding of the hardware, software and systems that the customer has on site and is ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software applications. +… more
- TEKsystems (Coppell, TX)
- Description Job Title: Tier 1 Helpdesk Agent (also known as Help Desk Agent, Service Desk Agent, Desk Agent, or Guest Services) Key Responsibilities: + ... as part of a virtual team. SRequired Experience: + 1 -2 years in a helpdesk or call... or call center role. + Familiarity with ticketing systems like ServiceNow. + Experience supporting remote employees. kMust-Have… more
- Orion Consortium (Annapolis Junction, MD)
- …Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to ... Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Requirements: Required years...Bachelors 15 years with HS or GED IAT Level 1 Cert required Note: Installation and response efforts for… more
- Serco (Norfolk, VA)
- …the managing of the day-to-day operations for a 24/7 basis NOSC watch-standing and Tier Level 1 Helpdesk functions. The NOSC operates, monitors, manages, ... including identifying incidents using firewalls, intrusion detection and preventive systems . + Provide Tier 1 ...hardware token (if needed). + Provide reports on all Tier Level 1 helpdesk security… more
- Morehouse School Of Medicine (Atlanta, GA)
- …or expression. Job Duties Description of Job Duty Key Responsibilities + Provide Tier III support for escalated helpdesk tickets, resolving complex hardware, ... Title Help Desk Technician Position Type Non-Faculty Number of vacancies 1 Salary Commensurate with experience Department Information Technology Position Summary The… more
- Arena Technical Resources, LLC (Rockville, MD)
- …routing, and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems . Helpdesk Oversight - Serve as the primary liaison and escalation ... Senior IT Infrastructure & Systems Engineer Location: Rockville, US Job ID: ATR...point for the outsourced helpdesk provider (RAKE Digital). - Monitor and review user… more
- US Tech Solutions (Clemson, SC)
- …be able to speak about the Citrix command line commands + Candidates should be comfortable providing Tier 1 - Tier 4 support on a daily basis and able to ... IT- VDI related requests or inquiries received by client helpdesk + Ensuring all Citrix platform server systems...experience Design and Architect experience + 5+ years providing Tier 1 - Tier 4… more
