- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge...Microsoft MCSA certifications, HDI, ITIL, (entry level and above IT certifications.) + Minimum 1 years of IT… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... standards and security of IT services. Serve as the point of escalation and...proficiency. + Support the use of operating systems and desktop software applications. Maintain and enforce software policies and… more
- Plante Moran (Denver, CO)
- …related field. Proven experience (typically 5-10 years) in technical support, service desk roles, or account management within the IT services or managed ... on industry trends and emerging technologies to ensure the service desk remains at the forefront of...to manage client relationships and track interactions. Knowledge of IT service management frameworks (eg, ITIL) and… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Red River (Chantilly, VA)
- …the organization's perception with existing customers through exceptional customer service . **This role operates on the Monday-Friday 8AM-5PM** **Primary Position ... the ticketing system are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers informed of progress… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized ... perform basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and … more
- Mom's Meals (Des Moines, IA)
- …by providing timely and professional communication with end-users + Educate users on basic IT processes and provide guidance on self- service tools + Maintain a ... entry-level role, this position focuses on delivering excellent customer service and escalating more complex problems to Tier 2...related field + 0-1 year of experience in an IT support or help desk role +… more
- Morley (Saginaw, MI)
- …and videos on what both experiences are like!_ **_What You'll Do_** + Provide help desk and desktop application support + Troubleshoot, upgrade and maintain PC ... Are you looking to jump start or further your IT career? Morley's team of IT professionals...+ Your work will enable associates to provide great service to our Fortune 500 clients, and make sure… more
- RGP (Centennial, CO)
- …Decatur, Alabama_** + Troubleshoot desktop computing issues based on tier-one service desk tickets. + Resolve 2nd-line incidents and requests in ServiceNow, ... We are seeking an experienced IT Analyst to join our Corporate IT...to SLAs and ULA policies. + Deploy and track desktop hardware and peripherals per workflow standards. + Provide… more
- Jostens (Sedalia, MO)
- IT Site Support Engineer On Site Location: Sedalia, Missouri This role is responsible for providing day-to-day administrative services as defined by operational ... network, and desktops, prompt resolution of server, network and desktop issues, and thorough ownership of the problem management...resolve issues in order to maximize the benefit of IT systems investments that support core business functions. A… more
- SMBC (New York, NY)
- …efforts. **Role Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues are ... architecture, increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical… more
- NuAxis Innovations (Washington, DC)
- …arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve issues ... **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience...to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted… more
- COOLSOFT (Baltimore, MD)
- …and/or enterprise applications. A minimum of three (3) years of experience using JIRA, Service now or other help desk ticketing applications. A minimum of three ... id 155747 Job title Architect Job location in Baltimore, MD Skills required IT Environment, Jira, Helpdesk, Open Date 29-Oct-2025 Close Date Job type Not specified… more
- Tyto Athene (San Diego, CA)
- …Regional Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...desktop support to DAU faculty, staff, and classroom environments,… more
- Tyto Athene (Reston, VA)
- …as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be ... integrations. + Provide Tier III support and work with Desktop Support/Help Desk personnel, both internal and...diagnosis of network issues, and address trouble tickets and service tasks across all tiered levels. + Provide escalation… more
- Stanford Health Care (Newark, CA)
- …the all assets across the Customer Experience and Support Services areas (eg, desktop engineering, field services, service desk , communication technologies, ... ability to lead a variety of projects with varied deadlines, work positively with IT and other professionals as part of a proactive team, and demonstrate excellent… more
- Post Holdings Inc. (New Albany, OH)
- …within the End User Services team. This role offers hands-on experience in IT service management, desktop engineering, and technical support operations. ... Windows 11 OS, Microsoft 365, and basic networking concepts. + Interest in IT service management, systems engineering, and enterprise solutions. + Ability to… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- Insight Global (Wood Dale, IL)
- Job Description An employer in Wood Dale, IL is looking for a IT Service Desk / Desktop Engineer to join their team. This person will be the first point of ... Skills and Requirements 5+ years of Service Desk experience Strong understanding of IT hardware, software,… more
- UGI Corporation (King Of Prussia, PA)
- …IT Service Delivery & Performance Oversight + Ensure exceptional performance across IT Service Desk , Desktop Services, Endpoint Management, and ... Director, IT Service Desk &...Director, IT Service Desk & End User Support... Desk , End User Engineering, Mobility and Field IT Systems Support, Asset Management, Desktop Services,… more
