- Daiichi Sankyo, Inc. (Bernards, NJ)
- …administration and operational support of Daiichi Sankyo's Veeva CRM system within IT . They'll collaborate with various sales and marketing customers to identify new ... Triggered E-mails, etc. They'll also collaborate closely with internal IT stakeholders and various external vendors to deliver solutions.Responsibilities- Business… more
- Motion Recruitment Partners (Phoenix, AZ)
- …and monitors resolution progress until the incident is resolved to the caller's satisfaction. + Keeps IT Service Desk team and management informed of any ... IT Service Desk Specialist... IT Service Desk Specialist Phoenix, Arizona **Hybrid**...knowledge bases, software manuals, and via collaboration with other team members. + Works to consistently improve call handling,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Janus Henderson Investors (Denver, CO)
- …of parts as needed under vendor warranty + Build and review knowledgebase articles to support IT Service Desk team and end users + Work assigned ... + Raise unresolved incidents to the Tier 2 support team as needed and provide detailed notes on troubleshooting...skills + 1 - 3 years related experience within IT Service Desk role and… more
- Tarleton State University (Stephenville, TX)
- … Manager, under direction of the Deputy CIO, is responsible for leading and managing the IT Service Desk team , which serves as the university's first ... Operations & Leadership + Oversees daily operations of the IT Service Desk , ensuring timely...and manages personnel issues. + Manages and develops a team of service desk staff,… more
- Robert Half Technology (City Of Industry, CA)
- …being actively involved in technical problem-solving. Responsibilities: + Manage day-to-day operations of the IT Service Desk team , ensuring timely and ... Desk Manager will be responsible for leading and supporting IT support operations. In this role, you'll manage a team of Service Desk Analysts while… more
- CACI International (Forest Heights, MD)
- …**The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team . As a Service Desk Analyst, you ... Service Desk Analyst (Nights/Weekends) Job Category:... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time...will provide mid-level support to a team that receives and resolves 15,000 tickets month, in… more
- William C Brown Inc (Bowie, MD)
- …+ ITSM products (ie Remedy) CRQ/WO/INC/KMS management. + Hands on experience being part of an IT service desk team . + Excellent written and communication ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more
- WSP USA (Denver, CO)
- WSP is seeking an experienced Service Desk Technician to join our IT Service Desk team . The ideal candidate will have a background in IT ... well as experience in contact center systems administration. The Service Desk technician will support end users...resolutions. **Customer Education & Training** + Train end-users and team members on IT systems and best… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team . This team is responsible for ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting… more
- Burlington (Edgewater Park, NJ)
- … Service Delivery/ Service Management, you will be responsible for leading the IT Service Desk team to deliver efficient, high-quality end-user ... on-site and remote teams during critical periods. + Lead, mentor, and manage the IT Service Desk team to provide 24/7 IT support across corporate,… more
- iconectiv (Bridgewater, NJ)
- …Job responsibilities include, but are not limited to the following; + **The IT Service Desk and Network Operations Team is 24x7x365 in support of ... IT Infrastructure (ex. telephones, network/internet connectivity) 3. Customer Service Requests (ex. password resets, VPN token resets, ...to help design, manage, and maintain alerts into the Service Desk - NOC area as well… more
- Hyundai Autoever America (Fountain Valley, CA)
- …1. IT Service Desk Management: + Oversee the 24x7 IT Service Desk team , ensuring timely and effective resolution of client technical issues. ... an energetic, dynamic and experienced individual to join our team as a Client Services Manager support Hyundai Capital...support Hyundai Capital America. This role involves overseeing the IT Service Desk , Account Management,… more
- TEKsystems (West Des Moines, IA)
- … Desk Technicians should own basic knowledge of IT support in a team setting. Service Desk Technicians are needed for a 3-Phase project to ... Service Desk Technician Onsite, West Des...decommission, relocate, refresh, and modernize IT Infrastructure. Overall, the scope of this project is… more
- WSP USA (Oakland, CA)
- …Administrator - MTC Clipper Program** WSP is seeking an experienced Systems Administrator to join our IT Service Desk team . The ideal candidate will have ... information security policies, Microsoft Dynamics 365, Jira and Jira Service Management, and contact center systems administration. You will...needed. + Provide training and support to end-users and IT team members on tools, processes, and… more
- YAI (Suffolk County, NY)
- …expertise and to enhance technology engineering service value. + Works closely with IT service desk team to receive, troubleshoot and resolve Level I ... using various tools and escalates concerns and issues to the network team , as required. + Appropriately triages, prioritizes and escalates and/or documents network… more
- Robert Half Technology (South San Francisco, CA)
- …tasks to support the team 's success. Requirements Qualifications: + Proven experience in IT service desk or support team leadership roles. + ... Team Supervisor to lead and manage a team of service desk professionals....required. If you're a motivated leader with expertise in IT support operations and a passion for delivering exceptional… more
- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality...Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team , ... **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk...for federal clients are met or exceeded. Leadership & Team Management: + Proven ability to lead cross-functional teams,… more
- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location: Washington,...service skills and the ability to effectively manage a team of Service Desk Analysts. - ... DC, US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position Overview: We have an opening for an… more
- AdventHealth (Altamonte Springs, FL)
- …managing staff and direct overall operations to ensure the stable operation of IT Service Desk . This includes developing, maintaining, supporting, and ... responsible for the strategic direction and leadership of the Service Desk for AIT serving the entire...you'll bring to the team :** + Champions service principles in business and IT processes… more
