- Robert Half Technology (St. Paul, MN)
- …and recommend operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ... leading healthcare technology company is seeking an experienced interim IT Service Manager to lead...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. *… more
- City of New York (New York, NY)
- …Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager , the Service Management and ... This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow ( IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an ... are not limited to: + Provides strategic direction and leadership for ITSM transformation initiatives across CUNY, including Service Catalog, incident, problem,… more
- Carnival Cruise Line (Seattle, WA)
- …America Line is looking for in its IT Service Delivery Manager . Is this you? **Responsibilities** + ** ITSM Standards & Process Optimization:** Enforce ... to savor the journey. We're looking for an experienced IT Service Delivery Manager to...+ 7+ years of experience in IT service delivery, IT operations, or ITSM… more
- Warner Bros. Discovery (Atlanta, GA)
- …responsible for delivering high-impact, enterprise-scale solutions. This role will focus on optimizing IT Service Management ( ITSM ), Field Service ... Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play...Focus)** will play a pivotal role in the Enterprise Service Management Office (ESMO), driving the evolution and success… more
- Robert Half Technology (Oakland, CA)
- Description We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic ... experience by embedding proactive support and usability principles into IT service delivery. * Lead and mentor...focus on enhancing user satisfaction. * Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service … more
- TEKsystems (Chicago, IL)
- …operational data. Identify trends and anomalies to inform process improvements and reduce service disruptions. Partner with Change Manager and Problem Manager ... required - verbally and written with all levels of IT and business management. Ability to work independently in...experience is required. 3+ years of hands-on experience in ITSM operations. Strong understanding of ITIL practices; ITIL Foundation… more
- HCA Healthcare (Nashville, TN)
- …new process ownership; accountable for strategic roadmap to implement and improve ITSM Service Management Practices + Oversee user and stakeholder engagement ... individual is recognized. Submit your application for the opportunity below: Manager Expanse IT Operations Center HCA Healthcare...+ Manage and oversee the development and delivery of ITSM process key performance indexes (KPIs) and Service… more
- Guthrie (Sayre, PA)
- This is an ON-SITE position located in Sayre, PA. Summary: The Manager , IT Service Management plans and manages quality and strategy of IT Service ... This position involves ensuring the implementation of a modern IT Service Management ( ITSM ) framework.... The Manager supports the Director of IT Service Delivery to achieve goals and… more
- Georgia Systems Operations (Tucker, GA)
- …Analyst is primarily responsible for the execution and management of ITIL and ITSM processes within Shared Services IT , such as incident management, change ... manager , incident manager , or asset manager , depending on specialization. The IT Controls...university. Experience: Entry-level position requiring exposure to ITIL and ITSM processes and basic understanding of IT … more
- General Atomics (San Diego, CA)
- …and maintenance. + Experience in a multi-location environment, working within an IT Service Delivery function. + Comprehensive knowledge of industry best ... a motivated individual to join our team as an IT Asset Manager The IT ...their life cycle by implementing / leveraging CMDB & ITSM tools + Auditing, validating, and reconciling software licenses… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** IT Service Lifecycle Manager ,...for automation and improvement. * ITIL Knowledge: Familiarity with IT Service Management ( ITSM ) frameworks ... Time **Position Description:** CGI Federal has an exciting opportunity for an IT Service Lifecycle Manager within our Intel sector advancing the national… more
- Southern Company (Atlanta, GA)
- …and Ventures ATL meet their contractual and partnership obligations. The analyst will utilize IT Service Management ( ITSM ) tools and reporting platforms (eg, ... and performance to ensure high-quality delivery. Reporting to the Service Excellence Manager , this role will build...+ **Change Compliance & Continuous Improvement Focused:** + Apply IT Service Management best practices in all… more
- Koniag Government Services (Seattle, WA)
- …Data Solutions LLC, a Koniag Government Services company **,** is seeking a Regional IT Manager to support KDS and our government customer. This position ... paid holidays, 3 weeks PTO, and more. **The Regional IT Manager is an integral component supporting...track all assistance request(s) and tickets in the IOO ITSM System using Government's Shared Service and… more
- Kansas Judicial Branch (Topeka, KS)
- …as Information Technology Infrastructure Library (ITIL) and IT Service Management ( ITSM ). Additionally, the IT Support Manager serves as a key ... Judicial Center, Topeka, KS Position Title and Salary : IT Support Manager , grade 50, $ 84,350.45...skills to resolve technical issues effectively. + Knowledge of IT service management ( ITSM ) principles,… more
- Hyundai Autoever America (Fountain Valley, CA)
- 10037 - Sr. Manager , IT Service Management...+ Incident Management + Problem Management + Familiarity with IT Svc Mgmt ( ITSM ) tools such as ... an experienced and highly motivated IT professional to oversee our IT Service Management practice. Relying upon ITIL best practices, the ideal candidate will… more
- WSP USA (Los Angeles, CA)
- … Manager ** **Position Summary** We are seeking an experienced IT Operations Manager to lead IT service management operations for the Orange County ... service desk functions to ensure optimal technology performance and customer service delivery. **Key Responsibilities** ** IT Service Management &… more
- IT1 (Tempe, AZ)
- …technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 ... of the most talented engineers in the country. The IT Service Desk Manager is...+ Basic knowledge of Salesforce and Logic Monitor, and ITSM /Autotask or Service Now ticketing system +… more
- University of Miami (Miami, FL)
- …Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Sr. Manager , IT Client Success to work in Miami. The Sr. IT Client ... support services across the UHealth enterprise. Oversees vendor relationships, service desk operations, and ITSM process maturity....+ Serves as the strategic voice of the UHealth IT customer across all service delivery channels.… more
- Enterprise Mobility (St. Louis, MO)
- …few times per year for meetings/events or as needed. #LI-REMOTE **Responsibilities** As an ** IT Manager ** in Rental Operations Shared Services, you will lead a ... US Central Standard Time core business hours. + The IT Manager position requires 6+ years of...release and infrastructure maintenance practices + Experience with an ITSM solution, Service -Now or similar + Experience… more