- WSP USA (New York, NY)
- … Service Transition process and standard operating procedures. + Contribute to other continual service improvement activities by providing inputs based on ... are internalized. **Skills and Qualifications** + Bachelor's degree in information technology or a related field. +...Proven supervision skills. + Enthusiasm and dedication to drive continual improvement and, or change. + Excellent… more
- L'Oreal USA (Berkeley Heights, NJ)
- …disciplines related to service delivery + Good Knowledge of ITIL ( Information Technology Infrastructure Library ) principles + Expertise in people ... of service + Lead a culture of Continual Service Improvement with the...customer issues and needs + Collaborate with application and infrastructure teams on issue resolution + Lead and manage… more
- GKN Aerospace (El Cajon, CA)
- …best practice. Proactively identify potential improvement activities as part of a continual service improvement culture. * Assist with routine call trend ... where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable...standards are maintained in a way consistent with the ITIL and APQC frameworks. Job Responsibilities * Required to… more
- American Express (Phoenix, AZ)
- …Phases including Service Strategy, Design, Transition, Operations and Continual Service Improvement + All ITIL / ITSM processes including Incident, ... existing and future needs of our customers. As a Service Delivery Manager, your primary responsibilities will be to...Engineering solutions and tools in conjunction with business and technology stakeholders + All ITIL / ITSM… more
- CACI International (Chantilly, VA)
- …to design, develop, test and implement solutions as well as identify initiatives for Continual Service Improvement (CSI) + Responsible for supporting and ... Service Relationship Manager (SRM) Job Category: Information Technology Time Type: Full time...in a fast-paced, team-based environment. + Good understanding of ITIL + Good understanding of ServiceNow + Strong analytical,… more
- General Dynamics Information Technology (Washington, DC)
- … delivery adjustments, corrections, and improvements by developing, implementing, and maintaining continual service improvement processes + Responsible for ... improvements by developing, implementing, and maintaining continual service improvement processes + Responsible for reporting Contractor performance on a… more
- Hyundai Autoever America (San Diego, CA)
- … strategy, Service design, Service transition, Service operation, and Continual Service Improvement ), and focus on continual service ... according to Microsoft best practices + Create the new service model based on the ITIL framework...that has been designed and planned internally through the service planning and technology upgrade roadmap +… more
- Hyundai Autoever America (Newport Beach, CA)
- … strategy, Service design, Service transition, Service operation, and Continual Service Improvement ), and focus on continual service ... related to Desktop Support operations and provide recommendations to management. + Support the current service model based on the ITIL framework ( Service… more
- Allison Transmission (Indianapolis, IN)
- …a culture of innovation, collaboration, and continual service improvement to improve the efficiency of IT infrastructure and operations capabilities ... Required: + Bachelor's or master's degree in computer science, information technology /systems, business administration, related field, or equivalent… more
- CACI International (Huntsville, AL)
- …& OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech ... Unified Communications Engineer- Tier 3 Job Category: Information Technology Time Type: Full time...this program will be the design, transition, operations, and continual service improvement to include… more
- Randstad US (Raleigh, NC)
- …focus on Service Level Agreements, contract adherence, client satisfaction, continual service improvement , profit optimization, expansion of services, ... KPIs, action plans, change management, and new opportunities - Champion the Continuous Service Improvement program which includes the analysis of reports and the… more
- Diversified (Dallas, TX)
- …includes contribution to continuous client satisfaction improvement program. and the Continual Service Improvement and Innovation Program (CSIIP). + ... - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our...with clients and delivery teams - daily status updates, service level requirement reviews, continuous improvement , quarterly… more
- Marriott (Columbus, OH)
- …+ Identifies opportunities to enhance the service delivery, operations and continual service improvement processes + Identifies solutions that may ... **Job Number** 24099834 **Job Category** Information Technology **Location** Marriott International HQ,... Service Providers with a focus on continuous service improvement and service restoration… more
- CACI International (Forest Heights, MD)
- …Manager, supporting day-to-day operations including scheduling, hiring, performance monitoring, and continual service improvement of end point services. ... Desktop Engineering Manager Job Category: Information Technology Time Type: Full time...and leadership to fill them through training and performance improvement . The Desktop Engineering Manager will: + Establish and… more
- Trace Systems Inc (Sierra Vista, AZ)
- … delivery, manage service delivery expectations, and supports the need for continual service improvement . + Support the Department of Defense (DoD) ... US Army Network Enterprise Technology Command's (NETCOM) Information Technology (IT) Service Management...managing ITSM system tools. + ITSM in accordance with ITIL v4 best practices. + Knowledge of the following… more
- ManTech (Annapolis Junction, MD)
- …+ Exhibit a strong work ethic. Preferred Qualifications: + Solid experience of continual service improvement programs + Solid experience in process ... also responsible for development and delivery of reports, identifying opportunities for improvement and for auditing the process at an operational level, ensuring… more
- Global Foundries (Malta, NY)
- …operations for business continuity. Accountable for defining, monitoring and improving KPIs via continual service improvement year on year in accordance with ... operation of our support teams and striving for continuous improvement to our processes. You will create and improve...An ideal candidate will have a bachelor's degree in information technology and have experience executing cloud… more
- Randstad US (Charlotte, NC)
- …and sustainability * Supports the development of continual service improvement plans to ensure the IT infrastructure adequately supports business needs * ... ensure availability and capacity meet business demand * Apply applicable information security procedures to maintain compliance across infrastructure … more
- Nexagen Networks Inc (Suffolk, VA)
- …one ITILv3 intermediate certification, specifically Service Operations or Continual Service Improvement required, or ITIL v4 Foundations and ITILv4 ... VA Education: Bachelor of Science degree in Computer Science, Information Systems, or other Engineering discipline required. A minimum...Navy requirements minimum Security+. ITIL v3 Foundations and… more
- WSP USA (New York, NY)
- …Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement desirable. + Practical knowledge of methodologies ... in a similar role. + PFQ, PMQ desirable. + ITIL v3 Foundation as a minimum, preference for certification...sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services… more