- TEKsystems (Omaha, NE)
- …1 day onsite every other week) About the Role We are seeking an experienced IVR Developer to support the modernization of a global voice and telephony ... on designing, developing, and integrating voice solutions that enhance customer-facing IVR and authentication experiences. You'll work with a team transitioning from… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Developer (Genesys focus)** In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless ... self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR... developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex… more
- Cognizant (Teaneck, NJ)
- ** IVR Chatbot Genesys focus Developer ** We are seeking an IVR Chatbot Developer (Genesys focus) specializing in Genesys Cloud. The ideal candidate will ... appropriate) . Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. . Functional and… more
- Insight Global (Newark, NJ)
- …This candidate will join our client to help with the development of their IVR systems! We are a company committed to creating inclusive environments where people can ... 3 to 5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - API… more
- Motion Recruitment Partners (Allentown, PA)
- …Pennsylvania **100% Remote** Contract **Our direct client is seeking** **Full-Stack .NET Developer with IVR specific experience.** Join a dynamic Agile team ... developers working to enhance customer service applications, including web and IVR solutions. You'll deliver modern functionality for customers and contact agents… more
- Insight Global (Newark, NJ)
- …a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey within IVR flows. ... will ensure that key data points are properly tracked throughout the IVR experience, enabling meaningful analysis of efficiency and user experience. This role… more
- Robert Half Technology (Des Moines, IA)
- Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - 10% ... client is looking to hire a Genesys Cloud CX Developer - DIRECT HIRE/ PERM ENJOY AWESOME PERKS:GET EXTRA...code and integrate development and deployment of omnichannel (Chat, IVR , Chatbot, email) You will integrate Genesys Cloud with… more
- EchoStar (Englewood, CO)
- …to the 3 company-wide assessments.** We are looking for a talented **Senior UX/UI Designer/ Developer ** with expertise in **AWS Connect** to join our IT team. In this ... design of user interfaces for customer-facing tools, including self-service portals, IVR systems, chatbots, and agent dashboards, ensuring a seamless and intuitive… more
- Insight Global (Charlotte, NC)
- …Senior API .Net Developer to join our dynamic team. The Senior API Developer will be involved in the API/SDK IVR Modernization project for a large ... banking client. The project aims to enhance and build out new IVR Gen/AI and LLM capabilities across their client servicing and client onboarding center by designing… more
- Leidos (Baltimore, MD)
- …Connect Developer experience + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat + Experience with ... 65 million American lives per month. The Senior AWS Connect Developer will serve as the Lead Developer for the AWS Connect development and deployment focused on… more
- Robert Half Technology (Des Moines, IA)
- Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an ... experienced Genesys Cloud CX Developer with a strong focus on Terraform, CI/CD pipelines,...Create and program custom Genesys flows, omnichannel solutions (eg, IVR , Chatbot, email, and chat integrations), and advanced system… more
- NTT DATA North America (Irving, TX)
- **Sr. Python Gen AI Developer -** **25-05332** **1yr+ Duration** **Hybrid/Onsite in Either Irving, TX or Jacksonville, FL** **W2 ONLY - Must be able to Work Directly ... **NTT DATA's Client is seeking a Python Gen AI Developer to join their team HYBRID in Irving, TX...scikit learn, Tensor flow etc., + Experience with Chat, IVR , Banking will be plus + Google Cloud (GCP)… more
- Insight Global (Windsor Mill, MD)
- …reports and dashboards preferably with Tableau. Solid AWS Cloud and AWS Connect Developer experience. Extensive experience and knowledge with IVR , Automatic Call ... Distribution (ACD), Skill-Based Routing, Live Chat. Experience with process flow documentation creation. Strong verbal and written communication skills. Adept at working independently, but also in a team environment. Demonstrated experience delivering… more
- Insight Global (Newark, NJ)
- Job Description We are looking for an experienced Application Developer with a strong background in Genesys Cloud CX to design, implement, and optimize multichannel ... CX architecture and integrations. Responsibilities: Design and implement multichannel self-service/ IVR and omnichannel routing solutions using Genesys Cloud CX.… more
- NTT DATA North America (Irving, TX)
- …organization, apply now. NTT DATA's Client is currently seeking a **Python AI Developer ** to join their team **Hybrid** in **Irving, Texas (US-TX), United States ... model implementations using scikit learn, Tensor flow etc. + Experience with Chat, IVR , Banking will be plus. + Google Cloud (GCP) knowledge. **_About NTT DATA:_**… more
- Parsons Corporation (Mclean, VA)
- …for. **Job Description:** Parsons is looking for an amazingly talented **Part-Time** **Software Developer ** to join our team! In this role you will get to **leverage ... integrating telephony systems with web applications (eg, handling inbound/outbound calls, IVR , call routing). + Knowledge of security best practices for telephony,… more
- Robert Half Technology (West Des Moines, IA)
- …DUTIES AND RESPONSIBILITIES: * Lead development and deployment of omnichannel ( IVR , Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead deployment ... experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI technologies. Software development experience with familiarity… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Management, Vendor Management, etc. + Process Improvement methodologies + A passion and desire to improve CX and support clients on their journey **Minimum 5 to 10 years of consulting experience** or other relevant experience related to successful delivery of… more
- Amazon (Arlington, VA)
- …a contact center technology architect, enterprise IT Architect or senior contact center developer , with at least 1+ year experience with any of the following ... and implementing at least 2 of the following contact center solutions: IVR , chat, custom reporting, quality management, agent desktop, or workforce management -… more