- General Dynamics Information Technology (Albuquerque, NM)
- …network infrastructure for the Department of Energy, National Nuclear Security Administration. The VTC technician requires a minimum of 8 years of experience in ... technician is responsible for ensuring the functionality of VTC equipment, supporting conferences, and resolving any issues that...Level Agreement (SLA). + Provide user training and mentor junior VTC technicians. + Maintain an accurate… more
- SMBC (New York, NY)
- …* Support high profile meetings and conferences along with our dedicated AV support technician * Serve as a face of IT for Executives, combining responsiveness and ... escalation intake to complete resolution. * Mentor and develop junior staff, instilling best practices in troubleshooting, resolution documentation...* SCCM * Cisco Webex / MS Teams / VTC Support * Windows 10 / 11 Support *… more