- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25 front-line agents...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Providence (Seattle, WA)
- …scheduling needs. Additionally, the position will provide first level leadership support as a Call Center Lead Coordinator. Duties include call routing ... Schedule Support + Every Friday 4:30PM-1AM as a Call Center Lead + Every...Employer. We are committed to the principle that every workforce member has the right to work in surroundings… more
- Mass Markets (Las Cruces, NM)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...metrics by providing leadership, direction, and motivation to the workforce . Candidates for this role should be experienced, highly… more
- Mass Markets (Las Cruces, NM)
- …of the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly… more
- Mass Markets (Mesilla, NM)
- …in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center...culture of accountability, continuous improvement, and excellence + Oversee workforce management and set clear performance goals + Develop… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service… more
- VCA Animal Hospitals (Los Angeles, CA)
- …and the hospital teams we support as well as by typical call center KPIs (hold times, wrap-up times, new-client lead conversion rates, etc.) The ideal ... that make work enjoyable. Our new Client Communications Team ( call center ) aims to provide relief to...and make them feel supported. Related, work closely with Workforce Management on developing call scripts and… more
- Robert Half Finance & Accounting (Baltimore, MD)
- …and experience managing budgets at a department or organizational level. + Knowledge of call center technologies, workforce management, and CRM platforms. + ... Rapidly growing organization seeking a dynamic and experienced Executive Call Center Leader to join their team...to industry regulations, company policies, and legal standards. + Lead internal audits and implement corrective action plans as… more
- Mass Markets (MO)
- …center operations, processes, and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for… more
- Centene Corporation (Topeka, KS)
- …+ Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active ... the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour,… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- Mass Markets (Savannah, GA)
- …a results-driven Operations Manager to oversee the daily management and development of call center supervisors and ensure the smooth execution of all operational ... brief pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: + Lead and develop a team of Sales Supervisors to...HR, IT, and Training + Hire, coach, and manage call center staff, including performance management and… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... , ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and support staff....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Trinity Health (Albany, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **Senior Registration Associate ( Call Center ) - Full-time - Albany** If you are looking for ... at 319 South Manning Blvd and will support our Call Center . **Position Highlights:** + **Quality of...and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as a trusted partner in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the Flood Support project. This role is crucial… more
- Trinity Health (Farmington Hills, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... to inquires timely and accurately. They are responsible for triaging the call and electronically referring the account to the appropriate area for resolution.… more
- Trinity Health (Farmington Hills, MI)
- …education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce… more
- DISH Network (Bluefield, WV)
- …cloud-native 5G network. We're built to disrupt and ready to lead . **Job Duties and Responsibilities** **Customer Service Representative:** **$17.50/hr** starting ... product features, troubleshooting, and hardware operation, with a focus on one- call resolution + Identify opportunities for improving customer service and efficiency… more