- Merck & Co. (Durham, NC)
- …for Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.).-Continuous Improvement - ... and Cost, in that order.Actively develop members to obtain maximum potential.Support and lead /participate in the Hoshin process and advocate for, and continually… more
- Twist BioScience (South San Francisco, CA)
- …business requirements for projects, ensuring clarity and alignment across teams.Demonstrate strong customer empathy and advocate for customer needs ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...and segmentation to inform actionable plans. KOL Experience Strategy: Lead the development and execution of KOL experience strategies… more
- Daniels Health (Stow, OH)
- To support our growth, we are looking for a customer service advocate to join our team. This role plays a critical part in ensuring our customers' interactions ... have achieved this through innovative safety products and clinically-focused waste services that lead the industry. This is our "why", our "how" is delivering the… more
- Daxko (Birmingham, AL)
- …products - Daxko Operations, CSI Spectrum, Zen Planner, VFPnext or Club Automation. As a Customer Service Advocate , you are responsible for acting as a liaison, ... you know what it takes to deliver a WOW customer experience? Are you passionate about Customer ...and quarterly call and case goals Participate in and/or lead team trainings and professional development opportunities in order… more
- Ayr Wellness (Homestead, FL)
- …where everyone can flourish and win together. Job Summary The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through ... meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are… more
- Ayr Wellness (Palm Beach Gardens, FL)
- …ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and ... operating under licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other team members Respect… more
- NICE (Atlanta, GA)
- …will light a fire within you. So, what's the role all about? The Team Lead , Customer Success Manager role is a Player/Coach role responsible for both managing ... Customer Success Manager Serving as the primary customer contact and advocate for the post-sales...vibrant, interactive atmosphere. Requisition ID: 7982 Reporting into: Director, Customer Success Role Type: Team Lead About… more
- PowerSecure (Ball Ground, GA)
- …and managing Level I Customer Service Managers. This position shall be the customer advocate within the company, while also focusing on coaching and managing ... Job Summary: The Team Lead - Customer Service Management position...demeanor. Job Duties and Responsibilities: *Liaison between company and customer acting as the advocate for the… more
- Checkr (San Francisco, CA)
- …List and is aY Combinator 2024 Breakthrough Company. About the team/role As the first Customer Success Lead for Checkr Trust , you will spearhead our customer ... highly technical and strategic role, with the potential to lead the customer success function as we...growth, and value, acting as a trusted advisor and advocate for our customers. Your success will be measured… more
- TEEMA (New York, NY)
- …stakeholders Work successfully with a wide variety of cross-functional internal partners to advocate for and resolve customer issues Build account plans and ... the team continue its evolution of what makes an excellent customer success organization Able to lead and organize projects and campaigns relevant to the … more
- Terumo BCT, Inc. (Littleton, CO)
- …the innovative Rika product line, serve as a subject matter expert and customer advocate , driving quality improvements and enhancing satisfaction through close ... Commercial, Product Quality, Manufacturing, Global Service, and R&D teams. You'll lead issue resolution efforts, analyze performance trends, and contribute to… more
- Perpetual Labor Sourcing LLC (Houston, TX)
- Job Title: E-commerce Fulfillment Customer Success Manager Reports To: Director of Operations Classification: Full-Time, Hybrid, Exempt Compensation: ... plan Location: Houston, TX Company Overview Our company is a customer -focused third-party logistics provider specializing in e-commerce fulfillment for high-growth… more
- C. H. Robinson (Chicago, IL)
- …this by cultivating trust, aligning with executive-level contacts, and serving as a customer advocate . If you're passionate about driving results and building ... communication skills Proven ability to manage internal and external customer expectations Ability to build, lead , and...and external customer expectations Ability to build, lead , and foster a team-oriented environment Values a diverse… more
- Collective Health (Lehi, UT)
- …with a concierge level of service that is distinctive to the Collective Health customer support team. As a Member Advocate , you will immerse yourself in ... industry's status quo. Member Advocates are part of our Customer Experience team and are the first point of...outstanding aspects of the team Reporting into a Team Lead , this is one of the most essential roles… more
- BioSpace (Lake Forest, IL)
- …, YouTube , LinkedIn and Tik Tok . Job Description The Sales Training Lead Director is a pivotal role that strategically translates franchise and brand strategies ... enhance the clinical, selling, and business acumen skills of sales professionals. The Lead Director is instrumental in the growth and development of both direct and… more
- Urbanex Pest Control (Louisville, KY)
- …their satisfaction and contributing to the branch's success. You will be a customer advocate , addressing concerns, educating customers on our services, and ... Customer Relations Specialist Louisville, KY About Urbanex Urbanex...customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. *Provide feedback… more
- Freeway Insurance Services America LLC (Portland, OR)
- …- at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even ... are hiring talented leaders committed to their own success. Lead the sales team's daily performance and/or targets Expand...customers to meet the agreed upon production and active customer goals Coach members of the sales team to… more
- Jiffy (Richardson, TX)
- …build connections, and immerse you in the Jiffy culture. Key Responsibilities: Lead Customer Experience Improvements: Identify and implement process enhancements ... CX improvements. Strong Communicator & Leader: Proven ability to advocate for customer needs, present insights to...who is ready to make a difference. As our Customer Experience Lead , you'll have the opportunity… more
- Braze (New York, NY)
- …via ad-hoc communications, regular check-ins, events, and Executive Business Reviews. Advocate for your customers, soliciting and synthesizing customer product ... thrive, we can't wait to meet you. As a Customer Success Manager in our Strategic team you will...you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a… more
