- Lilly (Indianapolis, IN)
- …WCS, leads the telephony strategy globally, leveraging **Microsoft Teams** and ** Genesys ** solutions supported by strategic partners. **How You'll Succeed** ... you a strategic thinker and telephony expert ready to lead the next generation of voice communication in a...Eli Lilly and Company as our Global Voice Services Architect , where your technical vision and leadership will directly… more
- CTG (Buffalo, NY)
- _Are you ready to join a growing team?_ **CTG is seeking an Enterprise Architect for our client, M&T Bank, to lead the design and execution of technology ... strategies and solutions in Consumer Banking. This role drives architecture for...skills. **Preferred:** + Experience with retail banking platforms (Hogan, Genesys , ATMs, workflow, robotics). + Knowledge of institutional banking… more
- Public Storage (Plano, TX)
- …We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of advanced contact ... center technologies, with a strong focus on GenAI-enabled omnichannel solutions . This role is pivotal in driving innovation, scalability, and operational excellence… more
- Vivint (UT)
- …building seamless, scalable, and intelligent telecom solutions . What You'll Do * Lead the design, deployment, and optimization of Genesys Cloud and Amazon ... call flows, and implement natural language call routing using tools like Lex, Genesys Architect , or equivalent * Solid understanding of RESTful APIs, OAuth,… more
- American Express (Phoenix, AZ)
- …seamless data integration, analytics, and operational excellence. Key Responsibilities: + Architect hybrid data solutions that seamlessly integrate on-premises ... in this role? We are seeking a Senior Data Architect (Data Virtualization & CCaaS) to design and deliver...to design and deliver scalable, secure, and future-ready data solutions . The ideal candidate will have hands-on experience in… more