- Custom Computer Specialists (East Lyme, CT)
- Level 1 Help Desk Support Technician Location East Lyme, CT Company Order Number 2936 # of openings 1 Apply Now ... our goal is to make technology easy and to help our clients use it as effectively as possible....is looking to hire a Helpdesk Support Technician - Level I to be an integral part of our… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. They will provide phone and… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- TEKsystems (Huntsville, AL)
- Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... Perform other duties as assigned Skills Windows 10, Support, Help desk , Help desk...1 .00 differential upon conversion for bilingual agents Experience Level Entry Level Job Type & Location… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 1 ** must have: + **Security Clearance Level :** Active Top Secret clearance. + **Required ... **Req ID:** RQ208546 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 1 **… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... services to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to...Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives… more
- Citi Trends (Savannah, GA)
- …reports + Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores ... by taking help desk calls + Log store ...by taking help desk calls + Log store help ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- Robert Half Technology (Liberty, MO)
- Description We are looking for an experienced Help Desk Analyst to provide Tier 1 technical support to end users in Liberty, Missouri. This long-term ... operations for hardware, software, and connectivity. Responsibilities: * Provide first- level technical support to resolve hardware and software issues...* Minimum of 2 years of experience in a help desk or technical support role. *… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …Quality Assurance: + Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) for Help Desk operations, driving continuous ... serving as an Assistant Director of Enterprise IT, the Help Desk and Multimedia Manager is a...this job posting). ADDITIONALLY, please share specific examples of ( 1 ) your experience working with executive leadership, and (2)… more
- University of Utah (Salt Lake City, UT)
- … Help Desk Specialists **Working Title** IT Support / Help Desk Specialists **Career Progression Track** P00 **Track Level ** P2 - Developing, P1 - ... close at any time)** **Job Summary** **IT Support / Help Desk Specialists** Provide timely support services...and remote employees. Handle escalated issues coming from lower level IT support groups. Troubleshoot and diagnose issues with… more
- TEKsystems (Libertyville, IL)
- …and systems. Help with infrastructure projects and initiatives. Principal Responsibilities: * Provide Level 1 , 2, and 3 IT support for all service desk ... Net+, A+ * 5+ years of related experience Skills Help desk support, Help ...with infrastructure projects and initiatives. Principal Responsibilities: * Provide Level 1 , 2, and 3 IT support… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...and improvements. * Other: o Ensure compliance with service level agreements (SLAs). o Evaluate and recommend new tools… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and… more
- General Dynamics Information Technology (China Lake, CA)
- …Secret clearance + **Required Experience:** + 2+ year of directly related experience supporting Help Desk Tier 1 operations + Experience providing technical ... management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1 -2 support to customer's end-users. This position will ... Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 ... Analyst will troubleshoot, diagnose and resolve or escalate Level 1 -2 incidents received as necessary. What… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- COOLSOFT (Columbia, SC)
- Help Desk Consultant (Jobs in Columbia, SC) Requirement id 155945 Job title Consultant Job location in Columbia, SC Skills required Microsoft Administration, ... Windows Server, TroubleShooting Skills, Help Desk Open Date 13-Nov-2025 Close Date...custom scripts Infrastructure-related incidents * On-Call Support Rotation o Level 1 Support: On-call every 3 weeks… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... **Req ID:** RQ210607 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...and acknowledging email requests) when appliable. * Research high level issues for Tier 1 OneNote submissions… more