- Novo Nordisk Inc. (Plainsboro, NJ)
- …PS /Global Patient Safety standards and processes as applicable Function as a Quality Point of Contact /resource promoting knowledge and information sharing to ... find better and more innovative ways to improve their quality of life. We're changing lives for a living....NNI Patient Safety and/or external vendors to maintain a Center of Excellence (COE) for support oversight Provides leadership… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and/or contingency workers. Essential Functions Deviation Management Develops and serves as Quality Point of Contact for PV Deviation process covering NNI ... to ensure process compliance within the scope of the Center of Excellence (COE) Proactively identifies quality ...accommodation to apply, please call us at ###. This contact is for accommodation requests only and cannot be… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …expectations Coordinates and supports head of Vendor Assessment team to maintain a Center of Excellence (COE) for vendor quality assessment management Provides ... find better and more innovative ways to improve their quality of life. We're changing lives for a living....accommodation to apply, please call us at ###. This contact is for accommodation requests only and cannot be… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Summary: Manage Local/Global Pharmacovigilance (PV) service providers responsible for Call Center , individual safety case processing, and aggregate reporting for DSI ... for individual case safety and periodic reporting. Contribute as a key DSI contact for PV service providers to address, escalate issues requiring attention or… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …our organization? We are seeking a dynamic and passionate individual to join our team as the Manager , Contact Center Quality . In this role, you will have ... us deliver exceptional experiences to our customers! The ** Manager of Contact Center Quality ** oversees the quality assurance programs for various… more
- Mass Markets (Wichita, KS)
- … Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality , compliance, and ... implement QA frameworks, scorecards, and calibration sessions. + Analyze quality trends and provide actionable insights to operations and...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- NTT America, Inc. (Chicago, IL)
- …all performance and SLA goals and fosters a quality driven culture. The Contact Center Manager is responsible for: + Monitor dashboards, workloads, ... forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business...customer relations and maintain the highest standards of ethics, quality and service. + Provide professional, customer centric service… more
- Banner Health (Phoenix, AZ)
- … And Management Experience Required Banner is seeking a Call Center Associate Manager for their ** Contact Center ** department. You will be responsible ... service operations, tech support, reservations, physician referral or other specialized contact center operations. Additional related education and/or experience… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case Manager … more
- Biomat USA, Inc. (Pocatello, ID)
- …and the disposition of the associated results. + Works in collaboration with the Center Manager to develop the staff's knowledge of their job function and ... of the product. **Other Responsibilities for Role:** + Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required;… more
- Pegasystems (Boston, MA)
- Senior Manager of Solutions Consulting - Contact Center Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:** Join ... working within large Customer Service Centers (call centers) and understanding of contact center operations + Strong background in products and services… more
- Three Saints Bay (Martinsburg, WV)
- **Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the … more
- University of Maine System (Portland, ME)
- …a Research Associate II - Continuous Quality Improvement (CQI) Manager for the Tribal Center . The Research Associate II ... will serve as the Continuous Quality Improvement Manager for the National Tribal Child Welfare Center...asked to provide a list of the names and contact information for references. For full consideration please submit… more
- Quality Technology Services, LLC (Phoenix, AZ)
- …QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The ** Quality Assurance Program Manager ** (QAM) is primarily responsible for ... leading the development and implementation of data center construction project-specific quality programs in alignment...us know the nature of your request and your contact information. It's exhilarating to find yourself at a… more
- Nordstrom (Cedar Rapids, IA)
- Job Description Schedule: B Shift, Tue-Fri, 4:00PM-2:00AM The ideal Inventory Integrity & Quality Manager is a versatile, results oriented leader with strong ... skills. This position will lead the inventory integrity and quality team to ensure high levels of inventory accuracy,...or related discipline . 5+ years distribution and/or fulfillment center work experience with 3+ years supervisory / management… more
- Grand Canyon Education (Phoenix, AZ)
- …demonstrate empathy, active listening skills, and clear and concise dialog. + Maintain contact center quality standards; effective call control, verbiage, ... potential student inquiries into inquiry management database with high quality and attention to detail. + Conduct Live Chat...Student Contact Center - Student Contact Center Manager Application Instructions… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...Customer Service Supervisor position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Mass Markets (Las Cruces, NM)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... this role, you will be responsible for ensuring call quality from start to finish, and pro-actively seeks ways...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- CalSTRS (Sacramento, CA)
- …service through accurate, consistent, complete, and timely responses to each inquiry. The Contact Center provides quality customer service to CalSTRS ... timely information to make critical, life-impacting decisions. Under the supervision of the Contact Center Team Manager , the Contact Center analyst… more
- AIG (Jersey City, NJ)
- …reimagining the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity ... you will create an impact The role of Senior Contact Center Engineer will be integral to...to. + Interacts with customers and/or functional peer group manager . + Demonstrate the ability to fully document technical… more
