- Insight Global (Tampa, FL)
- Job Description An employer is looking for a NOC Help Desk candidate in the Tampa, FL, area. The candidate will be working in a NOC that doubles as a call/ ... center for their customer. This position focuses on tier 2 network troubleshooting support . The candidate will be responsible for working on any escalated tickets as… more
- Koniag Government Services (Washington, DC)
- …in IT, Computer Science, Engineering or related field + 2+ years of experience in a NOC , IT operations, or service desk role + Strong understanding of ... Solutions,** a Koniag Government Services company, is seeking a NOC Analyst to support **ATS** and our...cybersecurity practices + Knowledge of ITIL processes and IT service management + Ability to obtain and maintain government… more
- TEKsystems (Ann Arbor, MI)
- …windows, support , customer service , helpdesk troubleshooting, help desk support , ticketing system, noc , solarwinds, pageduty, splunk, ... One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Network Operations Center team. Workplace Type - This is a… more
- Custom Computer Specialists (Hauppauge, NY)
- …nights and weekends Required Qualifications: + 1-2 years of experience in a technical support , help desk , or NOC environment + Familiarity with Windows ... Level 1 NOC Analyst Location Hauppauge, NY Company Order Number...45 years. We continue to successfully deliver network integration, support services, product solutions, and application services to our… more
- Criterion Systems (Las Vegas, NV)
- …a government customer on-site inLas Vegas, Nevada. The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. The ... engineering team and all stakeholders in resolution process. + Support accurate updates of service tickets and...and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center. Qualifications… more
- Everon (Newark, DE)
- …and one year field work in the alarm industry or equivalent time as a Help Desk / Tech Support Level I. + Experience in Video Surveillance systems + Networking ... AND RESPONSIBILITIES:** _To perform this job successfully, the Technical Support Representative I may be expected to perform some...and assist less experienced or new employees. + Schedule service calls. + Call dispatchers regarding service … more
- NTT America, Inc. (Ashburn, VA)
- …x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third… more
- Red River (Chantilly, VA)
- …responsible for working on a team within the NOC /24x7 Service Desk . This position will handle technical support requests directly from customers as well ... + Accept customer calls, alerts, and escalations from the NOC engineers + Follow trouble shooting Standards Operating Procedures...account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in… more
- Red River (Chantilly, VA)
- …password resets, upgrades, installations, printer configuration, or break-fix items + Support NOC team with Incident management including troubleshooting, vendor ... of technical support in call center, while providing strong customer service . + Address tickets related to access, hardware, software, or network including but… more
- Grand Canyon Education (Phoenix, AZ)
- …Network monitoring systems, incident tracking tools, and configuration management platforms + Service Desk ticketing systems (eg, ServiceDesk) + Microsoft Active ... department at Grand Canyon Education is seeking a full-time Network Operations Center ( NOC ) Supervisor to support the daily operations of its Network Operations… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Supervision, Management, Service Desk , Help Desk , Call Center, Customer Service , Customer Support , Technical Support , Desktop support , NOC ... Desk , Help Desk , Call Center, Customer Service , Customer Support , Technical Support , Desktop support , NOC , technical customer support… more
- Rush University Medical Center (Chicago, IL)
- …The Director, Digital IT Support Services is responsible for supporting the RUSH Service Desk , Field Services, User Provisioning, and NOC services. This ... improve Digital and Information Services' policies and standards in support of a positive user experience. The Director, Digital...strategy, and delivery of the RUSH Service Desk , Field Services, User Provisioning, and NOC … more
- Bluepeak (Rapid City, SD)
- …sites. This role is also responsible for service and level 2 support in assisting our NOC with proactively monitoring and escalating application, system, ... support for communications between internal and external customers, NOC , as well as other operations teams during events...On call rotation * Engage in proactive and reactive support of the multi- service fiber optic network… more
- TEKsystems (Dallas, TX)
- …solution proposals for core Service Desk , Deskside Services, NOC and IT Operations Support client engagements that include assessments, advisory ... key practice areas of focus will be: * Service Desk & Deskside Services * Network Operations ( NOC ) * IT Operations Support * Call Center and Operations… more
- Belcan (Annapolis, MD)
- IT - Tech- support 3 Job Number: 358077 Category: Help Desk / Support Description: Job Title: IT - Tech- support 3 Location: Annapolis, MD Pay: $32.89 /hr. ... This role will contribute to the Tier 2 CAS Network Operations Center ( NOC ). This position is responsible for the incident management of customers within the… more
- Brightstar Lottery (Providence, RI)
- …years of related experience is required. **Requirements** + 1-3 years experience in a NOC , help desk , or managed services environment + Solid understanding of ... the world, creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees. For more… more
- Koniag Government Services (Cincinnati, OH)
- …an IT related position performing IT related customer support such as Help Desk , Network Operations Center ( NOC ), or IT customer services center. + Strong ... IT Technical Support Specialist Cincinnati, OH, USA Req #611 Monday,...certifications. + Experience with ticketing systems like ServiceNow, Jira Service Desk , or Zendesk. **Equal Employment Opportunity… more
- Insight Global (Braintree, MA)
- …forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT requests via phone, email and walk-ins * Track request through call ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...user support , or assist with backend infrastructure support for the NOC and Tier 3… more
- CACI International (Chantilly, VA)
- …leadership abilities + Minimum of 5 years work experience in a Service Desk and/or Network Operations Center ( NOC ) providing IT SA to leadership + ... decisions. The SIAM Operations Lead also collaborates US Government, Service Providers and other programs to support ...Government, Service Providers and other programs to support the implementation and management of the SIAM organization,… more
- Leidos (San Diego, CA)
- …Corps Intranet (NMCI), including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... **Description** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for...Field Base Network Lead and the Network Operations Center ( NOC ) as required in support of incident… more