- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... make a difference. **Responsibilities:** As a teammate on our NOC , you'll be challenged with hard support problems where...hard support problems where you will coordinate with other NOC and Operational staff and be asked to support… more
- M. C. Dean (Springfield, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** NOC Tier 1 Support Specialist** to join our **Security and Electronic ... federal, local and commercial customers across high-growth markets. Responsibilities The ** NOC Tier 1 Support Specialist** will primarily focus on… more
- Virtual Service Operations (Lorton, VA)
- …diagrams, configurations, and incident reports. + Provide technical guidance and mentorship to Tier 1 NOC Analysts. + Participate in on-call rotations ... performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support. + Perform advanced troubleshooting… more
- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I- NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, ... technology (IT) technicians. **RESPONSIBILITIES** + Receive and resolve Level 1 requests via phone, e-mail and internal Remedy ticket...obtain Public Trust **Overview** We are searching for a Tier I- NOC Technician to join our team… more
- Tyto Athene (Doral, FL)
- …coordinating with Tier III support and engineering teams. **Responsibilities:** + Provides Tier 1 and Tier 2 troubleshooting for network incidents, ... characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1161/ noc -analyst journeyman/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834326889) **Location** _US-FL-Doral_ **ID** _2025-1161_… more
- Virtual Service Operations (Lorton, VA)
- …existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC personnel. + Ensure network security standards are adhered ... VSO is seeking a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join...as the escalation point for complex network issues from Tier 1 and Tier 2… more
- Tyto Athene (Doral, FL)
- …and operational guidelines for handling sensitive information and systems + Provides Tier 1 troubleshooting for network incidents, diagnosing and resolving ... **Description** Tyto Athene is searching for a **Junior Computer Analyst ( NOC )** to support US Southern Command on the SCITES II Contract in Doral, Florida. The… more
- Brightstar Lottery (West Greenwich, RI)
- … environment **Key Tasks** 1 . Team Leadership & Performance * Hire, train, and supervise Tier 1 and Tier 2 analysts * Manage shift coverage and 24/7 ... Network Operations Center is seeking an experienced and strategic NOC Manager to lead the development, launch, and ongoing...RMM, and ticketing platforms + Serve as the highest tier of escalation for complex networking and performance issues… more
- GovCIO (Hines, IL)
- …operational and security capabilities of the VA's network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help ... email, or the VA's ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements...Investigation: Must be able to pass and maintain a Tier 4 (BI) Government Background Investigation + Bachelor's with… more
- Brightstar Lottery (Providence, RI)
- …visit www.brightstarlottery.com . **Overview** Brightstar is seeking a skilled and motivated Level 1 NOC Analyst to join our Network Operations Center. This is ... a critical role in real-time monitoring, alert response, and Tier 1 .5-level troubleshooting with direct exposure to...levels are met + Contribute to continuous improvement of NOC procedures and automation **Key Tasks** 1 .… more
- Walworth County (Elkhorn, WI)
- …FTE or less position are eligible to participate in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a ... pm PM Shift : 2:30 pm - 11:00 pm NOC Shift: 10:30 pm - 7:00 am Essential Duties...least 2/3's of the shift. "Frequent" means at least 1 /3 of the shift. Selection Process TO INCLUDE: Formal… more
- Brightstar Lottery (West Greenwich, RI)
- …network platforms, and support new service implementations, acting as a bridge between Tier 1 support and engineering leadership. **Responsibilities** + Serve as ... Engineer - Level 2 Support to join our growing NOC team. This role is ideal for a mid-level...point for complex network and connectivity issues escalated from Tier 1 + Diagnose and resolve issues… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Service Operations Analyst is responsible for day-to-day analysis, participation, and completion of Tier 1 support work in the form of Incidents Requests, ... at a larger scale. Provides system level monitoring using NOC monitoring tools. Provides guidance to and is an...support and guidance to Service Operations associate analysts on Tier 1 issues. Qualifications + Associate's Degree… more
- Children's Mercy Kansas City (Kansas City, MO)
- …hospital. Overview Service Operations Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an internal escalation point within ... monitoring processes. + Performs daily tasks to maintain the Tier 1 Service Desk and Customer self-service...Center, Customer Service, Customer Support, Technical Support, Desktop support, NOC , or technical customer support. OR + High School… more
- CACI International (Washington, DC)
- …leadership on priority incidents and enterprise-wide outages. + Work in collaboration with Tier 1 support to identify when multiple calls are being ... Escalate all issues that cannot be resolved at a Tier 2 level to Tier 3 +...as needed. + Act as an escalation point for NOC operations + Pull in on-call support when/as needed.… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... Manager to join our team supporting a National law enforcement agency NOC . This team provides support services for Network(s) Management, Operations, and Maintenance… more
- ManTech (South Burlington, VT)
- …but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical troubleshooting ... Tier I staff. Provide, maintain, and continuously improve Tier 1 processes and SOPs + Support...experience managing a geographically diverse team (40+) of multifunctional NOC or SOC operations staff in a 24x7x365 environment… more
- Children's Mercy Kansas City (Kansas City, MO)
- …incident response, and service quality, while providing technical guidance and supporting Tier 1 escalations. Collaborates with leadership to improve operational ... Desk, Call Center, Customer Service, Customer Support, Technical Support, Desktop support, NOC , technical customer support, or other related experience. or + HS… more
- Belcan (Annapolis, MD)
- …ASAP Keywords: #Techsupport #MDjobs JOB RESPONSIBILITIES: This role will contribute to the Tier 2 CAS Network Operations Center ( NOC ). This position is ... Candidate will be required to train on three all NOC (3) positions, Transport, DataLink, Applications in 4-6 months....of 3 weeks to a month and a half. 1 . Transport - Continuous monitoring from the core to… more
- United Airlines (Arlington Heights, IL)
- Achieving our goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with your team and our ... + Coordinates and communicates with other operating groups within the NOC + Ensures contractual interpretations and scheduling practices are administered… more