- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a ** NOC Tier 1 Support Specialist** to join our **Security and Electronic ... for federal, local and commercial customers across high-growth markets. Responsibilities The ** NOC Tier 1 Support Specialist** will primarily focus on… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... make a difference. **Responsibilities:** As a teammate on our NOC , you'll be challenged with hard support problems where you will coordinate with other NOC… more
- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I- NOC Technician provides Network Operations Center support and front-line communications, monitoring, ... TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on...obtain Public Trust **Overview** We are searching for a Tier I- NOC Technician to join our team… more
- Tyto Athene (Doral, FL)
- …with Tier III support and engineering teams. **Responsibilities:** + Provides Tier 1 and Tier 2 troubleshooting for network incidents, diagnosing and ... **Description** Tyto Athene is searching for a ** NOC Analyst - Journeyman** to support US Southern Command on the SCITES II Contract in Doral, Florida. The… more
- Virtual Service Operations (Lorton, VA)
- …point for complex network issues from Tier 1 and Tier 2 support ....Provide mentorship and technical guidance to Tier 1 and Tier 2 NOC ... VSO is seeking a highly skilled and experienced Senior NOC Network Engineer ( Tier 3) to join...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- Virtual Service Operations (Lorton, VA)
- …network environment. Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support . + Perform advanced troubleshooting for ... incident reports. + Provide technical guidance and mentorship to Tier 1 NOC Analysts. +...years of experience in a network operations or technical support role. + Understanding of networking concepts, including TCP/IP,… more
- Tyto Athene (Doral, FL)
- …and operational guidelines for handling sensitive information and systems + Provides Tier 1 troubleshooting for network incidents, diagnosing and resolving ... **Description** Tyto Athene is searching for a **Junior Computer Analyst ( NOC )** to support US Southern Command on the SCITES II Contract in Doral, Florida. The… more
- Brightstar Lottery (West Greenwich, RI)
- … environment **Key Tasks** 1 . Team Leadership & Performance * Hire, train, and supervise Tier 1 and Tier 2 analysts * Manage shift coverage and 24/7 ... RMM, and ticketing platforms + Serve as the highest tier of escalation for complex networking and performance issues...checks * Ensure secure, documented handoff from implementation to NOC support 5. Documentation & Compliance *… more
- GovCIO (Hines, IL)
- …capabilities of the VA's network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone ... We are looking for a qualified network engineer to support the Network Edge Operations team. You will work...email, or the VA's ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements… more
- Brightstar Lottery (Providence, RI)
- …visit www.brightstarlottery.com . **Overview** Brightstar is seeking a skilled and motivated Level 1 NOC Analyst to join our Network Operations Center. This is ... a critical role in real-time monitoring, alert response, and Tier 1 .5-level troubleshooting with direct exposure to...levels are met + Contribute to continuous improvement of NOC procedures and automation **Key Tasks** 1 .… more
- Brightstar Lottery (West Greenwich, RI)
- …platforms, and support new service implementations, acting as a bridge between Tier 1 support and engineering leadership. **Responsibilities** + Serve as ... a skilled and service-oriented Network Engineer - Level 2 Support to join our growing NOC team....point for complex network and connectivity issues escalated from Tier 1 + Diagnose and resolve issues… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... join our team supporting a National law enforcement agency NOC . This team provides support services for...law enforcement agency NOC . This team provides support services for Network(s) Management, Operations, and Maintenance for… more
- Walworth County (Elkhorn, WI)
- …FTE or less position are eligible to participate in Short-Term Disability only. Health Insurance: You can choose Tier 1 or Tier 2. Tier 1 is a ... pm PM Shift : 2:30 pm - 11:00 pm NOC Shift: 10:30 pm - 7:00 am Essential Duties...am Essential Duties and Responsibilities Provide resident focused compassionate support with activities of daily living in accordance with… more
- Children's Mercy Kansas City (Kansas City, MO)
- …our hospital. Overview Service Operations Senior Analyst is a subject matter expert on all Tier 1 support processes. Serves as an internal escalation point ... Desk team members. + Performs Quality Assurance reviews of Tier 1 support calls and...Call Center, Customer Service, Customer Support , Technical Support , Desktop support , NOC , or… more
- CACI International (Washington, DC)
- …to leadership on priority incidents and enterprise-wide outages. + Work in collaboration with Tier 1 support to identify when multiple calls are being ... Escalate all issues that cannot be resolved at a Tier 2 level to Tier 3 +...as needed. + Act as an escalation point for NOC operations + Pull in on-call support … more
- Children's Mercy Kansas City (Kansas City, MO)
- …incident response, and service quality, while providing technical guidance and supporting Tier 1 escalations. Collaborates with leadership to improve operational ... Service Desk, Help Desk, Call Center, Customer Service, Customer Support , Technical Support , Desktop support , NOC , technical customer support , or… more
- ManTech (South Burlington, VT)
- …include but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... staff. Provide, maintain, and continuously improve Tier 1 processes and SOPs + Support the...experience managing a geographically diverse team (40+) of multifunctional NOC or SOC operations staff in a 24x7x365 environment… more
- CACI International (Washington, DC)
- …to leadership on priority incidents and enterprise-wide outages. + Work in collaboration with Tier 1 support to identify when multiple calls are being ... Officer to lead a team of Watch Officers who support the Department of Homeland Security (DHS) Network Operations...Receive incidents from other DHS Component Network Operations Centers ( NOC ) and in that capacity will coordinate the resolution,… more
- CACI International (Doral, FL)
- …configuration management, software library, scan and compliance tools, network common operational picture, Tier 3 CSSP, Tier 1 call center/service desk, ... looking for a Journeyman Network & Systems Engineer in support to the SOUTHCOM customer in Doral, Florida. The...years of experience supporting geographically dispersed networks in a NOC type setting. + 3 or more years' experience… more
- Watershed Security (Norfolk, VA)
- …Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: ... or be able to obtain a US Passport within 1 month of hire + Must possess an IAT...in some or all of the following areas: enterprise-level tier 2/3 computer network support , server virtualization… more