- Northern Quest Resort & Casino (Airway Heights, WA)
- …training, evaluating, terminating. Ensures all employees have been properly trained on guest service behaviors and complete periodic testing. Evaluates team ... being supervised on scripted sales techniques. Ensure properly trained staff is present to service the guest and that the necessary timely performance of hotel… more
- Kimpton Hotels & Restaurants (Winston Salem, NC)
- …it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service ... Desk or customer-facing role is preferred. Knowledgeable of immediate area, services , attractions, and events. Flexible schedule, able to work evenings, weekends… more
- Residence Inn Portland/Scarborough (Scarborough, ME)
- …**This is a part time position. Afternoon and weekend availability preferred.** The Guest Service Agent is responsible for providing attentive, courteous ... and efficient service to all guests during check-in, throughout their stay,...that all hotel standards are met (if applicable). Answer guest inquires about hotel services , facilities and… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent (Overnight) is responsible for registration and check-out, ... PBX operations, mail and message service all the while providing outstanding service ...general education degree (GED) required. Knowledgeable of immediate area, services , attractions, and events. Flexible schedule, able to work… more
- Elevation Convening Center & Hotel (Montgomery, AL)
- …the shift. Promote positive guest relations to all individuals approaching the Guest Services Areas Handle guest complaints by following the procedures ... Job Summary: The Front Office Agent is responsible for the accurate, courteous, and...Provide callers with accurate information on hotel facilities and services . Document all guest requests, complaints, or… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...education degree (GED) required. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...education degree (GED) required. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Omni Hotels (Amelia Island, FL)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... night time front desk and audit functions. Provide superior guest service to guests of the Resort....familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest … more
- Omni Hotels (Austin, TX)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering… more
- Omni Hotels (Atlanta, GA)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front… more
- Omni Hotels (Orlando, FL)
- …importance of our Medallia scores. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Maintain 4-Star/4-Diamond Standards of ... Golf Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and… more
- Omni Hotels (San Diego, CA)
- …+ Must be able to work the overnight shift, weekends, and holidays. + Prior guest service experience is required. + Prior PMS Cashiering experience is required. ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Omni Hotels (Houston, TX)
- …Service and Standard Operating Procedures. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Preparation of daily reports ... guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of...+ To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, emergency procedures… more
- Army Installation Management Command (Honolulu, HI)
- Summary Serves as a Hotel Customer Service Agent for the Front Office Department of the Hale Koa Hotel. This is an open continuous announcement. Resumes are only ... will be considered. Responsibilities Serves as a hotel customer service clerk at a lodging property having in excess...normally associated with front desk operations as desk clerk, PBX services , reservations, activities, and security for… more
- Sage Hospitality Group (Alexandria, VA)
- **Why us?** Sage Hotel Management is currently seeking an experienced Guest Services Agent at Morrison House Autograph Collection Hotel, in Alexandria, VA. ... touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and… more
- Sage Hospitality Group (San Francisco, CA)
- …personal and professional growth. We hope you consider joining us! **Job Overview** Our Guest Service Agents are responsible for responding in a professional and ... us?** Hotel Zeppelin is seeking a full-time Front Desk Agent to join our team in serving guests with...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- Hilton (Las Vegas, NV)
- …to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a ... and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible… more
- Sage Hospitality Group (Estes Park, CO)
- **Why us?** The Iconic **Stanley Hotel** is seeking an experienced **Front Desk Agent ** to join their team! As part of Sage Hospitality Group, we passionately strive ... impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we… more
