- Aspen Dental (Springfield, IL)
- **Job Title** : QA / Call Insight Analyst **Reports To** : Manager, Contact Center Operational Excellence **Deadline to APPLY: 1/9/2026 - please check your ... Hire invite in your email.** **Job Summary** : The QA / Call Insight Analyst ...dossiers for supervisors on underperforming agents and provide coaching insights to improve call center metrics. **Job… more
- Insight Global (New York, NY)
- Job Description Seeking an experienced Epic Willow Inpatient Analyst to support and maintain the Epic Willow Inpatient module and related pharmacy systems. This role ... Prescribers, Nursing, and Epic. Flexibility for night/weekend work and on- call rotation is required during major implementations. Responsibilities: * Maintain… more
- City National Bank (Los Angeles, CA)
- …*In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders across the enterprise ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or...for specific service and digital experiences * Generate and " QA " insights using survey analytics tools, and… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- ** Quality Analyst ** **Category:** Testing/ Quality Assurance **Main location:** United States, Indiana, Indianapolis **Position ID:** J0825-0830 ... . **Position Description:** CGI is looking for a skilled Quality Analyst for data testing across insurance...Expectations, Soda, or custom Python/SQL test harnesses to automate quality assurance processes. * Validate data migration… more
- HCA Healthcare (Nashville, TN)
- …sites, and apps meet WCAG (web content accessibility guidelines) Level AA compliance and quality assurance standards + You will provide support for QA , ... like family! Jump-start your career as a CRM Product Analyst today with HCA. **Benefits** HCA offers a total...and experience with different phases of testing (user testing, quality testing, user acceptance testing). + You will utilize… more
- Insight Global (Walnut Creek, CA)
- …SharePoint, VSS, Microsoft Windows. Experience with SCRUM/Agile processes and software quality assurance methodology. Understanding of SDLC and change ... Job Description Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and...projects, with a focus on healthcare provider workflows and CRM/ call center integrations. The BA will lead requirements elicitation… more
- CGI Technologies and Solutions, Inc. (Canton, MA)
- …enrollment, provider management, UM/PA, care management, and data warehouses. Data Analysis & Quality Assurance . Perform data profiling and mapping for clinical ... **Senior Business System Analyst - Healthcare** **Category:** Business Analysis (functional and technical) **Main location:** United States, Massachusetts, Canton… more
- Insight Global (Walnut Creek, CA)
- …and Agile/Scrum processes. Understanding of SDLC, change management, and software quality assurance practices. Ability to multitask, prioritize, and adapt ... Job Description The Lead Business Analyst (CRM) is responsible for driving the delivery... (CRM) is responsible for driving the delivery of high- quality business and functional requirements for the Salesforce CRM… more
- Houston Methodist (Katy, TX)
- …experience in a call center operation to include two years in quality assurance , process improvement, data analytics, or workforce management + Experience ... remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) +… more
- General Motors (Warren, MI)
- …primary liaison between the business community and IT teams, including development, quality assurance , infrastructure, and vendors. + Support the design, ... **Job Description** **The Role** Are you an experienced Business Analyst with a strong background in supply chain, warehousing, and logistics technology? Do you… more
- Houston Methodist (Katy, TX)
- …basis and consults with management as necessary. + Performs required testing and quality assurance to ensure solutions delivered are defect free and of ... At Houston Methodist, the Revenue Cycle Analyst position is responsible for facilitating (gathering, trending,...subject matter expert. Gathers and assimilates data and provides insight to leaders, committees and task forces. + Assists… more
- NBT Bank (Albany, NY)
- …of modeling theory and its practical applications 3) Experience with databases and quality assurance testing using SQL or similar database language 4) Ability ... for the model risk program. Responsibilities include conducting non-validation quality assurance activities, performing risk assessments, and strengthening… more
- Hawaiian Electric (Honolulu, HI)
- Senior Information Assurance Analyst - Oahu Date:Jan 9, 2026 Location: Honolulu, Hawaii (HI), US, 96813 Company: hawaiianel We recognize our competitive ... preferably in an information technology, application security, network security or quality assurance capacity. Information security experience is required. +… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting ... Analyst for Contact Center Platforms is responsible for designing,...designing, developing, and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational… more
- Sallie Mae (Newark, DE)
- …Support data cleansing, transformation, and integration activities. + Execute testing and quality assurance for data processes and software deliverables. + ... generations, for the future of education. **What You'll Contribute** The Data Management Analyst I will play an evolving role that includes data management, software… more
- Motion Recruitment Partners (Boston, MA)
- …ideal candidate is comfortable performing ad-hoc data queries and reports, supporting QA teams with application behavior insights , and collaborating with ... Application Analyst - Downtown Boston hybrid Boston, MA **Hybrid**...are essential. This position requires participation in a 24/7 on- call rotation, flexibility to work various shifts and locations,… more
- Rehrig Pacific Company (Pleasant Prairie, WI)
- …to the Operations Support Manager to drive continuous service improvements. Testing and Quality Assurance + Assist in testing new software releases to ensure ... Support Analyst Location: Pleasant Prairie, WI Job ID: 5015...effective customer and team interactions. + Availability to provide on- call support outside regular business hours when necessary. +… more
- TD Bank (Portland, ME)
- …perform a pre-filing quality review for all SARs, and provide SAR insights on SAR trends to support the TD Global Anti-Money Laundering program. **Depth & ... Risk Management **Job Description:** The Senior Financial Crime Risk Analyst role contributes to the development and maintenance of...and other financial crimes. Banks should recognize that the quality of SAR content is critical to the adequacy… more
- CGI Technologies and Solutions, Inc. (Indianapolis, IN)
- **Insurance Business Analyst ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Indiana, Indianapolis **Position ID:** ... . **Position Description:** We are seeking a highly experienced Insurance Business Analyst with deep domain knowledge of the insurance industry and strong expertise… more