- PharmaCord (Cincinnati, OH)
- …to access and affordability, including HIPAA and insurance guidelines. Managed through call /contact center structure, this role supports inbound and outbound ... report it to our Talent Acquisition team immediately at ###@pharmacord.com This is a remote role. Candidates must reside in the state of Ohio. When you join the… more
- Ochsner Health System (Lafayette, LA)
- …in handling difficult situations.Good organizational, time management, and conflict resolution skills.Ability to travel throughout and between facilities and work ... a flexible work schedule (eg 24/7, weekend, holiday, on call availability).Job DutiesManages staff performance and productivity while ensuring adherence to… more
- Walgreens (Deerfield, IL)
- …communities. **Job ID:** 1684815BR **Title:** Resolution Center - Remote Call Center Specialist **Company Indicator:** Walgreens **Employment Type:** ... least 1 year of customer service experience in centralized services or call center environment. + Experience in Retail or healthcare. + Experience providing… more
- IQVIA (Tucson, AZ)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for...user's issue and provides first level support for problem resolution + Document information specific to the resolution… more
- Mass Markets (San Antonio, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across… more
- Walmart (Dakota Dunes, SD)
- …availability required for shifts ranging Monday-Friday 7am to 8pm. This is NOT a remote position, onsite attendance required. **What you'll do ** In this role, you ... months experience addressing and responding to customer requests in a contact center or retail industry environment. 6 months experience with basic computer… more
- NTT DATA North America (Lincoln, NE)
- …apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk- Call Center - REMOTE to join our team in Lincoln, Nebraska ... agent primarily handling inbound customer calls. This is a call center environment in which we support...issues in a timely manner + Responsible for driving resolution of incidents on a 24/7 desk + Read… more
- Mass Markets (CA)
- …customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call ... follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Conduent (Guaynabo, PR)
- …and be part of a culture where individuality is noticed and valued every day. ** Remote Fraud Call Center Representative - Puerto Rico** **Must reside in ... Service Representative II,** you will be responsible for the resolution of multi-product fraud related client requests by answering...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Proficient… more
- Trinity Health (Farmington Hills, MI)
- …education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... Work Hours: 9:30 am to 6:00 pm (EDT) - Monday thru Friday Work Remote Position (Pay Range: $19.213-28.8184) Performs day- to- day customer service activities within… more
- Fair Haven Community Health Care (New Haven, CT)
- …training programs to support team development and efficiency. + Develop a strategy for a remote call center with existing and temporary staff and implement ... indicators tied to patient satisfaction, such as wait times, call resolution , appointment accuracy, patient satisfaction, and...leadership or management capacity. Must have experience in a remote call center environment. +… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a...subject matter expert on your client's business + Manage remote employees as needed. + Other duties and responsibilities… more
- Mass Markets (Wichita, KS)
- …focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... and possess a strong work ethic. A background in call center operations management is required, and...subject matter expert on your client's business + Manage remote employees as needed. + Other duties and responsibilities… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... in a courteous, timely, and professional manner. + Ensure first- call resolution through problem-solving and effective ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... and has a strong work ethic. A background in call center operations management is required, with...a subject matter expert on client-specific operations + Manage remote employees as needed + Perform other duties as… more
- Mass Markets (Savannah, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for resolution as needed + Ensure first call resolution through problems solving and effective...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...a subject matter expert on client-specific operations. + Manage remote team members as needed. + Perform other duties… more
- Mass Markets (FL)
- …as AHT, CSAT, and First Call Resolution (FCR). + In-depth knowledge of call center operations, processes, and best practices. + Proficiency in call ... are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... customer issues with the managerial team + Ensure first call resolution through problems solving and effective...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
