- Twist BioScience (South San Francisco, CA)
- …Operations teams to support configurable product offerings and customer -specific requirements.Mentorship & CollaborationMentor junior engineers and provide technical ... solutions.Extensive experience with customizable or configurable product lines in a SaaS or enterprise environment.5+ years of experience and a strong structural… more
- Fortune Brands (Milwaukee, WI)
- …forecasts in CRM Communicate and collaborate regularly with marketing, product management, customer service , and operations, and quality departments to ensure ... selling, navigating long sales cycles, and driving growth through both direct customer relationships and channel partners. Location: This position is eligible for a… more
- Aravo Solutions, Inc. (Irving, TX)
- …implementation, training, optimization, and consulting engagements. *Partner closely with Customer Success Managers, Account Executives, and the Delivery team to ... Role Development *Develop services related materials for improved efficiency in customer acquisition *Continued education of the Aravo product and functional areas… more
- OpsArmy (New York, NY)
- … Service Manager | Remote (US based only) | Full-time Fully Remote Customer Service Manager (Self-Serve SaaS ) Remote (US based only) | Full-time ... performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams ( SaaS or startup preferred) Proven… more
- Lilt (Indianapolis, IN)
- …by visionary investors including Intel Capital , Sequoia Capital , and Redpoint . The Customer Success Team at LILT The Customer Success team at LILT is ... our diverse range of customers utilizing our language services SaaS platform and services. Our team serves as trusted...services. Our team serves as trusted advisors to maximize customer value from our platform. We proactively engage with… more
- Pano AI (San Francisco, CA)
- …SaaS or enterprise software-related field Proficient in direct customer interaction, fostering robust client connections, and delivering persuasive presentations. ... Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/. The Role The Customer Success Manager (CSM) at Pano focuses on strategic account management,… more
- ZoomInfo Technologies LLC (Vancouver, WA)
- …is growing and looking to add talented and passionate people to our Customer Success team! This individual will drive product adoption, retention, and growth by ... delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo. This… more
- Diligent Corporation (New York, NY)
- About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify ... more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing… more
- BMC Software, Inc (Santa Clara, CA)
- …interesting SaaS products, in the fields of: Predictive IT service management, Automatic discovery of inventories, intelligent operations management, and more! ... our industry-leading, Agentic AI-powered enterprise ServiceOps solutions, focusing on IT Service Management (ITSM) and Enterprise Service Management (ESM)… more
- Curative AI, Inc. (Bellevue, WA)
- …Responsibilities: Lead and actively participate in the development of comprehensive SaaS applications utilizing existing cloud service platforms like Databricks, ... building micro-services, operation workflow automation and optimization, real-time event handling, customer facing service support Strong experience in building… more
- UVeye (Elk Grove Village, IL)
- …diversity, encourages teamwork, and strives for excellence. We are looking for a Customer Success Manager on a mission to establish partnerships with our clients, ... are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of the UVeye platform and systems.… more
- Deloitte (Atlanta, GA)
- …boundary applications where customization is required The Team Our Sales & Service offering drives global customer transformation by designing and implementing ... Flexible Consumption Billing Implementation Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through… more
- Mastercard, Inc. (San Francisco, CA)
- …All About You Significant B2B sales experience, preferably software as a service ( SaaS ), data & analytics, and/or cybersecurity solutions. Proven ability ... Director/Senior Managing Consultant, Services Business Development-Global Fintech & B2B Service Providers Mastercard Services provides cutting edge services in the… more
- Genzeon (Exton, PA)
- …client's privacy, security & compliance requirements, managing all product and service discussions, SaaS demonstrations, proposals and closes. The Inside ... generation, and Genzeons/CPSs reputation in the marketplace. With a referenceable customer base, strong financials, and consistently strong growth, they are… more
- GE HealthCare (Bellevue, NE)
- …launches and scales an increasingly diverse range of cloud-based and AI-powered Software-as-a- Service ( SaaS ) products for our health system customers. The Vice ... Marketing, will lead the go-to-market strategy for our AI-powered SaaS products, including product value propositions, product differentiation, market segmentation,… more
- HackerOne (San Francisco, CA)
- …HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and ... by fostering empowerment, inclusion, respect, and accountability. Vice President, Customer Operations Remote Location: Seattle, WA; Austin, TX; Washington, DC;… more
- Celonis (Raleigh, NC)
- …do: 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry 6+ years in a customer facing support role ... Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity...products. You will report directly to the Head of Customer Support and you will be based in Raleigh,… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... - 5+ years' experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of… more
- NCR Corporation (Phoenix, AZ)
- …is an ambassador for the NCR Brand! Utilize your skills to: Perform customer installation, maintenance, and service calls promptly and effectively. Service ... transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the… more
- RealManage (Plano, TX)
- …is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client ... to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the… more
