- Alight (IN)
- Senior Genesys Cloud Engineer role focuses on leading the development, implementation and ongoing management of Genesys Cloud solutions within ... Alight's contact center environment. This involves expertise - > Genesys Cloud CX architecture > Genesys Cloud Web Messaging > Genesys Cloud … more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center ... help customers to manage risk. Join us as a Senior Contact Center Engineer to play your...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- Humana (Tallahassee, FL)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... caring community and help us put health first** The Senior Application Architect designs and develops IT applications architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- Travelers Insurance Company (Hartford, CT)
- …is beneficial. + Experience with Contact Center as a Service (CCaaS) platforms. Genesys Call Center Products (on-prem & cloud ) and Genesys Intelligent ... **Target Openings** 1 **What Is the Opportunity?** As a Senior Director of Architecture, you will help lead the...skills and a deep understanding of modern technologies including Cloud -native, APIs, AI, and ML. You are a person… more
- Amazon (Dallas, TX)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- Capgemini (New York, NY)
- …billion. **Job:** **Organization:** _INVENT PEOPLE S&T_ **Title:** _Capgemini Invent - Contact Center - Senior Consultant_ **Location:** _NY-New York_ ... **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About...by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini… more
- Astellas Pharma (Northbrook, IL)
- …**Preferred:** + Palo Alto Networks (PCNSE) + Zscaler Certified Professional (ZCP) + Contact center certifications ( Genesys , NICE, Cisco, etc.) + Zero Trust or ... and secure operation of our global network infrastructure and enterprise contact center technologies. This strategic leadership role will be responsible for… more
- OneMain Financial (Baltimore, MD)
- …such as ACD, Trunks and Dial patterns ensuring the integration aligns with cloud contact center environments. **Requirements** + Proficient in API development ... We are seeking a CCaaS Senior Engineer to join our growing Contact...the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect, or other cloud… more
- Travelers Insurance Company (St. Paul, MN)
- …+ Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer experiences. + ... capabilities and paving the way for best-in-class solutions. As a Senior Architect for Salesforce within the Enterprise Architecture organization, you will… more
- Walgreens (Deerfield, IL)
- …systems, networks, and data from cyber threats that include but not limited to Contact Center Platforms, Genesys , IVRs, Chat VA, 2 Way SMS, CPM, Salesforce ... to the organization's business systems and applications (both in-house and cloud -based) are minimized. + Installs & configures firewalls, intrusion detection… more
- Capgemini (New York, NY)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client… more
- Insight Global (Windsor Mill, MD)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) Experience with… more
- Bandwidth (Raleigh, NC)
- …CCaaS, and UCaaS platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect & Direct Routing), ... the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium… more
- Bandwidth (Raleigh, NC)
- …global GDP, are trusted by all the leaders in unified communications and cloud contact centers-including Amazon Web Services (AWS), Cisco, Google, Microsoft, ... Who We Are: Bandwidth (NASDAQ: BAND) is a global cloud communications software company that helps enterprises deliver exceptional...RingCentral, Zoom, Genesys and Five9-as well as Global 2000 enterprises and… more
- Sprinklr (AZ)
- …improvements. **Qualifications:** **Required:** + 5+years of experience in telecommunications, cloud communications, or contact center technology. + Proven ... consulting). + Strong communication skills with ability to engage directly with senior -level stakeholders and enterprise clients. + Travel to customer sites may be… more