- Merck & Co. (Rahway, NJ)
- …between clinical development teams and the operational/executional arms within the business .-- - - Working independently, the Protocol Clinical Supplies Project ... analyses , and/or develops mitigation strategies for review with clinical partners and senior leaders.- - Works directly in the SAP system to establish a… more
- RVO Health (New York, NY)
- …voice tech, or customer support platforms. + Demonstrated success designing and launching IVR systems or voice-driven customer experiences; fluency in how IVR ... **AT A GLANCE** RVO Health is looking for a Senior Product Manager - Medicare to play a key...enhancements, and drive continuous improvements. + Create and present business updates and demo materials for internal and external… more
- United Airlines (Chicago, IL)
- …Lead development, execution, and delivery of artifacts/code involving Conversational AI, IVR systems , chatbot/web chat solutions, and cloud-native web ... architectures, data analytics, and digital solutions. **Job overview and responsibilities:** The Senior Developer, IT will be responsible for the development of our… more
- Insight Global (Charlotte, NC)
- Job Description Overview Evergreen is looking for a highly skilled and experienced Senior API .Net Developer to join our dynamic team. The Senior API Developer ... will be involved in the API/SDK IVR Modernization project for a large banking client. The...is required and the ability to effectively communicate with business , stakeholders, technical teams, and many groups to complete… more
- Conduent (San Antonio, TX)
- …priorities in a fast-paced, high-impact environment. **Preferred** + Experience working with IVR systems and combatting spoofed calls, robocalls, or bot-driven ... where individuality is noticed and valued every day. The ** Senior Manager of EBT Fraud Analytics and Strategy** will...In addition to base pay, this position, based on business need, may be eligible for a bonus or… more
- The Chicago Lighthouse (Chicago, IL)
- …planning; + Collaborate with IT and analytics teams to continuously enhance business intelligence systems . **Client Management (15%)** + Partner with clients ... new business proposals and responses to Requests for Proposals. ** Systems Implementation (5%)** + Support implementation and onboarding of new contact centers;… more
- RTX Corporation (Cedar Rapids, IA)
- …automation, ai, self-service functions for contact center tools including case management, IVR , HR Core and other related systems to positively impact ... is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers...is to join our **RTX Enterprise Services** team: The ** Senior Supervisor** is a part of the **Service Center… more
- JPMorgan Chase (Columbus, OH)
- …of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your ... As a Risk Management - Fraud Risk Strategy - Senior Associate in Credential Management Strategy team, you will...and analytics to identify authentication and controls gaps in IVR , Branch and Phone channels. This team develops and… more
- Bank of America (Seattle, WA)
- Senior Software Engineer Seattle, Washington **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Seattle/ Senior -Software-Engineer\_25020583) **Job Description:** At Bank of America, we are… more
- Walmart (Bentonville, AR)
- …empowers associates, and enhances the customer experience. + Implement intelligent systems to surface contextual information across IVR , chat, CRM, ... Option 1: Bachelor's degree in computer science, management information systems , industrial engineering, engineering management, business ,information systems… more
- DISH Network (Englewood, CO)
- …the design of user interfaces for customer-facing tools, including self-service portals, IVR systems , chatbots, and agent dashboards, ensuring a seamless and ... Solution Design & Development:** + Design and develop AWS Connect contact flows, IVR systems , routing strategies, and other customer service tools to enhance… more
- Merck (Rahway, NJ)
- …clinical development teams and the operational/executional arms within the business . Working independently, the Protocol Clinical Supplies Project Manager (Protocol ... prepares, analyses, and/or develops mitigation strategies for review with clinical partners and senior leaders. + Works directly in the SAP system to establish a… more
- Entergy (Little Rock, AR)
- …the analytics function and oversee technological advancements within our Customer Care business unit, playing a crucial role in collecting, analyzing, and sharing ... across all of our channels including live voice agents, Interactive Voice Response ( IVR ), web, mobile, SMS, email, and future chat channels. The incumbent will… more
- Capgemini (Orlando, FL)
- …of general data center (Nexus, F5 load balancers, NDFC), voice (PBX's, IVR 's, VoIP), security (firewalls, access control systems , ACL's), wireless (controllers, ... around the world, we have used technology to enable business transformation for more than 50 years. We address...www.capgemini.com Position Overview: The available position is for a Senior Director of Network Operations to support a major… more
- DISH Network (Englewood, CO)
- …but experience leading functions across a diverse portfolio of business systems (eg, streaming media, data warehousing, IVR /chat, BSS/OSS) is highly valued. ... reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart… more
- Liberty Utilities (Londonderry, NH)
- …and water for life, and it is demonstrated in everything we do as a business , and as an employee team.** **At Liberty, we hire passionate people who care about ... respond to allsystem disturbances and events on the distribution systems . + Manage normal system events and where these...where these become more complex will work with the Senior Dispatcher to determine the appropriate actions necessary to… more
- TD Bank (Mount Laurel, NJ)
- …Functional Teams - Originations, Authorizations, POS, Fraud/Disputes, Payments, Collections, Collateral, IVR and Customer Service systems regarding Source / ... skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to… more
- Comerica (Dallas, TX)
- …process improvements, identify, and mitigate risk and provide support for business growth. The Commercial Lending Syndications Senior Operations Manager ... postings, typically multi-million dollar, are appropriately reflected in the Bank's systems (AFS) and recorded on an accurate and timely basis for… more
- Leidos (Baltimore, MD)
- …our high performing teams responsible for building and supporting enterprise open systems platform of the Social Security Administration (SSA) and their mission to ... the public, positively impacting at least 65 million American lives per month. The Senior AWS Connect Developer will serve as the Lead Developer for the AWS Connect… more
- BioLife Plasma Services (Bannockburn, IL)
- …**Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems , CRM tools, and workforce management platforms. + Monitor ... : + Manage relationships with vendor partners to ensure alignment with business goals and compliance with company standards. + Monitor vendor performance according… more
