- University of Rochester (Albany, NY)
- …Resolves high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. ... any performance issues or concerns. Assists with reporting on agent and team metrics. May provide on-call support. Provides...network, including on-site and off-site locations. + Represents the Service Desk support areas for new services… more
- Amazon (Austin, TX)
- …perform on-call duties as required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to provide exceptional, consistent, and ... art physical grocery stores. As an IT Support Assoc II , you will follow documented knowledge base articles and...and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... inbound customer service , help desk , and back-office processing representatives for commercial and public...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …We are hiringlicensed insurance customer serviceagents to support inbound customer service , help desk , and back-office processing representatives . In ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound ... customer service , help desk , and back-office processing representatives for commercial and public...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- …who are passionate about solving problems, helping people, and delivering high-quality service across inbound calls, help desk support, and back-office ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Savannah, GA)
- …looking for Customer Service Representatives to support inbound customer service , help desk , technical support, and back-office processing representatives ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …for Customer Service Agents to provide inbound support across customer service , help desk , technical assistance, and back-office operations. You'll represent ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (CA)
- …AND COMMERCIAL CLIENTS MCI is looking for nationwide work at home customer service , help desk , technical support, and sales representatives to support call ... WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Commander, Navy Installations (Pensacola, FL)
- …for residents, at the lowest possible cost while contributing to morale of service members assigned to the installation. Studies or reviews space distribution to ... duties for one or more subordinates: Front Office Manager, NF03 Front Desk Supervisor, NF03 Custodial Supervisor, NS02 Complex Manager, NF04 Purchasing Agent… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides ... service for customers and business partners while responding in...requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9… more
- City of New York (New York, NY)
- …Internet Protocol (VoIP) systems throughout the agency, as well as serve as a service desk support agent onboarding and offboarding users. TELECOMMUNICATIONS ... voice telecommunications (telephone, radio, microwave, fiber optic and cellular service ) telecommunications technology, electronics, physics, and/or planning and analysis… more
- Vexterra Group (Bethesda, MD)
- …Docker, Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation, tune system performance, install system… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud ... Support agent and you are interested in designing, developing, and...(SAP) access + Successfully obtain DoD 8570 IAT Level II Certification (Security+, CCNA-Security, etc.) within 60 days of… more