- ITW (Troy, OH)
- …Role for Help Desk Analysts at ITW Food Equipment Group: As a Service Desk Analyst or Level 1 Support professional, imagine being on the front lines, ... of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this...the IT supervisor in plans to better the IT Service desk in both streamline ticket creation… more
- CAI (Montgomery, AL)
- …We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English ... Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for… more
- CACI International (Forest Heights, MD)
- … to support an existing IT Service Desk team. As a Service Desk Analyst , you will provide mid- level support to a team that receives and resolves ... Service Desk Analyst Job... Service Desk Analyst Job Category: Information Technology... Desk Manager will work to ensure all Service Level Agreements are met. **Responsibilities:** *… more
- HTC Global Services Inc (Troy, MI)
- … Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, employing ... + Receive incoming calls from client community, provide first level support, document each call verifying customer information and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3...or "foundational" level (ie HDI Support Center Analyst (HDI-SCA) or ITIL Service Management Foundation ... Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 - $67,108.00 Annually… more
- CalSTRS (Sacramento, CA)
- Job Posting: Service Desk Analyst State... level . Under the general supervision of the Service Desk Manager, the Information Technology Associate ... Teachers' Retirement System JC-485042 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $8,740.00 per Month New to State candidates will be… more
- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve...(1-2+ years) - onsite support experience and experience supporting c- level /executives - Proven expertise with positive customer service… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...problem solver providing a high- level of customer service to OMB staff. The analyst will… more
- Chewy (Plantation, FL)
- **Our Opportunity:** Chewy is seeking a highly motivated, customer focused ** Service Desk Analyst I** to join the IT Service Desk team located ... queries, ensuring 100% internal customer satisfaction every time! The Service Desk Analyst serves a...satisfaction prioritizing them in accordance with procedures and SLAs ( Service Level Agreements) currently in operation. This… more
- Cyber Advisors (MN)
- Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing ... paramount to the success of our team. Overview The Service Desk Analyst role will...Tier 1- level issues along with routing higher level issues to appropriate teams. The SD Analyst… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...the accuracy of all logged information. 2. Responsible for Level 1 support providing basic to intermediate support. Exceeds… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- TEKsystems (Cincinnati, OH)
- Description The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues. QUALIFICATIONS AND ... following: * In-person coverage of our Support Bar and/or Service Desk . The Service ...Being a team player dedicated to providing positive, highest level customer service experience at all times.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …come into office physically located in Atlanta, GA. **Description** Under general supervision, the Service Desk Analyst II provides customer support for IT ... incidents. Communicate courteously and effectively to ensure customer and service level standards are successfully met. Anticipates...documented in detail and resolved or properly assigned. The Service Desk operates 24/7 365 days per… more
- TEKsystems (Davenport, IA)
- …a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will work directly with our highly ... to develop quality solutions to meet client requirement. The Service Desk Analyst consultant provides...MAC OS X Experience with enterprise mobile devices Experience Level Intermediate Level Pay and Benefits The… more
- Tyto Athene (San Antonio, TX)
- **Description** Tyto Athene is seeking a ** Service Desk Analyst I** to support our customer in Fort Sam, TX. The Service Desk Analyst will serve ... any characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1342/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-TX-San Antonio_ **ID**… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Financial Partners Credit Union (Downey, CA)
- …USA Pay Range $29.16 - $43.73 per hour Position Type Temporary Job Description The Service Desk Analyst is responsible for providing technical assistance and ... Priority Matrix Adhere, and to complete incidents within established Service Level Agreements. + Install and Configure...EDUCATION and/or EXPERIENCE: + Proven work experience as a Service Desk Analyst or similar… more