- Pushpay (Allen, TX)
- Junior Operations Analyst Location: Hybrid in Allen, TX only About the Role: Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting ... a standard internet connection. Resi provides world-class technical support and customer service , having one of the highest satisfaction rates in the media industry.… more
- Management Applications, Inc. (Evanston, IL)
- …regulations. Review and enhance incident response policies and forensic analysis procedures. Help Desk Services Restore normal service operation in a timely and ... the customer service experience and ease of access to help desk . Management of Projects and Key Initiatives Improve IT services. Implement enhancements and… more
- TEKsystems (Dallas, TX)
- …skills to develop quality solutions to meet client requirement. The Service Desk Analyst consultant provides remote technical support to our external ... and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will...Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is searching for a Service Desk Analyst to join a fully remote helpdesk team for a federal contracting company. This team ... * 2-3 years of experience in a helpdesk role * Strong customer service skills/professionalism * Experience with ACD systems, such as any of the following:… more
- CalSTRS (Sacramento, CA)
- Job Posting: Service Desk Analyst State Teachers' Retirement System JC-485042 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,791.00 - ... tickets passed on to other levels of support. The Service Desk Analyst works as...Information:** CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs. Does this… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01… more
- Binghamton University (Binghamton, NY)
- …with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services team. The ... Help Desk Support Analyst will provide superior first-level...to the Binghamton University community by telephone, email, using remote tools, and in-person; all in a higher education… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support...been escalated by the junior level analysts * Leverage remote control technology (such as BOMGAR) while troubleshooting desktop… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH… more
- CAI (Montgomery, AL)
- …Full time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide...email, or chat. This position will be **full-time** and ** remote ** . **What You'll Do** + Provide General IT… more
- Insight Global (Brisbane, CA)
- Job Description Working Title: Service Desk Analyst -Hybrid Schedule: M-F 8 hours/day between 0700-1800 PST with 1 hour lunch Location: First 3-4 days are on ... training/orientation. After that, this role is pretty much 100% remote . We are biasing heavily for Bay Area applicants,... Analyst ) ITIL Certs/familiarity This is a mid-level Service Desk analyst position with… more
- Koniag Government Services (Vienna, VA)
- Service Desk Analyst Vienna, VA 22180, USA Req #533 Tuesday, June 10, 2025 **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** ... Service Desk Representative** with a **Top-Secret Clearance**...team. + Receiving and troubleshooting calls from international and remote users for issue resolution. + Escalating issues to… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... and the user community. Job Duties + Provides professional remote and customer-facing support and solutions for technical needs...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- ManpowerGroup (Topeka, KS)
- …As a Help Desk Analyst , you will be resolving a variety of Service Desk ticket problems with good judgment, attention to detail, persistence, and in a ... Our client, is seeking a Help Desk Analyst to join their team...clear and concise directions. + Resolves a variety of Service Desk ticket problems with good judgment,… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... navigating around application menus, or may be required to remote into customer's computer to fix an issue. In...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a proactive and detail-oriented Desktop Support Analyst for, one-year remote contract. The ideal candidate will have strong technical ... desktop-related issues, enhancing the support knowledgebase, and improving overall service delivery within the IT Help Desk ...of Windows OS, Microsoft Office Suite, email clients, and remote support tools + Familiarity with help desk… more
- Link Solutions Inc (Frederick, MD)
- …GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting using Microsoft ... + Non- remote (relocation incentive available) The Help Desk Support Analyst will support and manage...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Ally (Raleigh, NC)
- …funding markets and internally across most Treasury functions and business lines. The Funding Desk Analyst II position will report to the Director of the Funding ... **General information** **Ref #** 20060 ** Remote ?** No **Ally and Your Career** * Ally...at the heart of Ally's Treasury Organization, the Funding Desk 's key responsibilities are to manage enterprise liquidity, generate… more
