- Chenega Corporation (Springfield, VA)
- …service in support of customer request when contacting the Single-Point-of-Contact IT Service Desk This position is contingent upon contract award and ... Senior Helpdesk Specialist - VA Springfield, VA Join our Talent Network...or route user support calls to appropriate IT Help Desk + Attempt First Call Resolution (FCR) for all… more
- Chenega Corporation (Springfield, VA)
- IPOC Specialist Springfield, VA Join our Talent Network Summary: TheIPOC Specialist provides superior customer service in support of customer requests ... or route user support calls to appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for...a 24 x7 x 365 operations center, including supporting swing shifts from 6am-2pm, 2pm-10pm, or 10pm-6am and weekend… more