- BAE Systems (Columbia, SC)
- …available based on position level and/or job specifics. ** Service Center Senior Support Desk Analyst ** **116035BR** EEO Career Site Equal Opportunity ... (large scale enterprise environment); AND + Minimum 4 years IT service center support experience. **Skill Sets Anticipated** + Ability and knowledge to perform… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications + Assists...computer to fix an issue. In other cases, the service desk analyst walks the… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID**… more
- City of Detroit (Detroit, MI)
- …does not honor reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to end users on a variety ... Service Desk Analyst 2-3...or "foundational" level (ie HDI Support Center Analyst (HDI-SCA) or ITIL Service Management Foundation… more
- Sysco (Houston, TX)
- **Job Summary:** Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via ... Responsible for case ownership through the engagement of other support staff ( service resources) involved in resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... Responsible for case ownership through the engagement of other support staff ( service resources) involved in resolution...First Call Resolution of requests and incidents within the Service Desk . + Available for after hours… more
- Belcan (Clayton, NC)
- … Job Number: 359320 Category: Help Desk / Support Description: A Service Desk Analyst job in Clayton, NC is currently available on the Belcan Team as ... Desk experience in a large enterprise environment. Service Desk Analyst Job Duties:...manner * To maintain a high degree of customer service for all support queries and adhere… more
- City of New York (New York, NY)
- … support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support for OMB and be an agile problem ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...requests. + Coordinates with users, the Service Desk Manager, and higher tier support to… more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more
- Beth Israel Lahey Health (Charlestown, MA)
- …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
- CAI (Helena, MT)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English and German** ... Bilingual Service Desk Analyst (German/English)...Bilingual Service Desk Analyst (German/English) **Req number:** R6223...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead...gather support documents + Provides coaching to service desk agents to address performance issues… more
- CAI (Juneau, AK)
- Service Desk Analyst Intern **Req number:** R6095... support and service management. As a Service Desk Analyst Intern, you will assist ... bringing neurodiversity to the enterprise. **Job Summary** As the Service Desk Analyst Intern, you...Analyst Intern, you will assist in providing technical support and customer service to our clients,… more
- Nuvance Health (Danbury, CT)
- *Description* *Purpose: *The IT Service Desk Analyst I's primary function is to provide first level customer support to Nuvance Health users, including ... first time where possible with remote control. The IT Service Desk Analyst I is...troubleshoot associated problems. 11. Maintain in depth knowledge of support 12. Fulfill all compliance responsibilities related to the… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Shuvel Digital (New Castle, DE)
- …330,000 people in more than 150 countries and territories. Our client is seeking an Help Desk Analyst - 52818 - Hybrid in New Castle, DE 19720. You seem to ... for clarity on the position description. Job Description: Help Desk Analyst (Hybrid - Delaware) Location: 1901...in Delaware. This role focuses on providing application-related help desk support , ensuring efficient issue resolution, and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated support .** **Diagnose and resolve simple to ... documented solutions and research technical issues to resolution A Service Desk Analyst requires an...related work experience required in 2 plus years of Service Desk /IT Support experience supporting… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties include: ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more